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Front Desk Insurance Coordinator Jobs in Raleigh, NC

IVX Health

Front Desk Coordinator

Knightdale, NC · On-site

$14.75 - $19/hr

Healthcare Front Desk Coordinator Full Time | Monday-Friday, 8am - 5pm | 1 Saturday per month, 8am ... From managing appointment scheduling and verifying insurance to setting the tone for each visit ...

IVX Health

Front Desk Coordinator

Knightdale, NC · On-site

$14.75 - $19/hr

From managing appointment scheduling and verifying insurance to setting the tone for each visit, you'll be a key part of what makes IVX Health feel exceptional. As a Front Desk Coordinator, you'll ...

Star Dental Partners

Dental Front Desk Coordinator

Raleigh, NC · On-site

$15.75 - $20.50/hr

The ideal candidate needs to be efficient at submitting insurance claims, posting insurance payments, and have solid overall front office knowledge. Full Time Dental Front Desk Coordinator Schedule:

IVX Health

Front Desk Coordinator

Knightdale, NC · On-site

$14.75 - $19/hr

Healthcare Front Desk Coordinator Full Time | Monday-Friday, 8am - 5pm | 1 Saturday per month, 8am ... From managing appointment scheduling and verifying insurance to setting the tone for each visit ...

IVX Health

Front Desk Coordinator

Knightdale, NC

$14.75 - $19/hr

Healthcare Front Desk Coordinator Full Time | Monday-Friday, 8am - 5pm | 1 Saturday per month, 8am ... From managing appointment scheduling and verifying insurance to setting the tone for each visit ...

Strata Solar LLC

Front Desk Coordinator

Durham, NC

$15.75 - $20.25/hr

The Front Desk Office Coordinator serves as the first point of contact for Strata's Durham headquarters and plays a critical role in shaping the day-to-day experience of employees, candidates, and ...

Strata Clean Energy

Front Desk Coordinator

Durham, NC · On-site

$14.75 - $19/hr

The Front Desk Office Coordinator serves as the first point of contact for Strata's Durham headquarters and plays a critical role in shaping the day-to-day experience of employees, candidates, and ...

Strata Clean Energy

Front Desk Coordinator

Durham, NC · On-site

$15.75 - $20.25/hr

The Front Desk Office Coordinator serves as the first point of contact for Strata's Durham headquarters and plays a critical role in shaping the day-to-day experience of employees, candidates, and ...

Star Dental Partners

Dental Front Desk Coordinator

Raleigh, NC · On-site

$15.75 - $20.50/hr

The ideal candidate needs to be efficient at submitting insurance claims, posting insurance payments, and have solid overall front office knowledge. Full Time Dental Front Desk Coordinator Schedule:

Star Dental Partners

Dental Front Desk Coordinator

Raleigh, NC · On-site

$15.75 - $20.50/hr

The ideal candidate needs to be efficient at submitting insurance claims, posting insurance payments, and have solid overall front office knowledge. Full Time Dental Front Desk Coordinator Schedule:

Star Dental Partners

Dental Front Desk Coordinator

Raleigh, NC · On-site

$15.75 - $20.50/hr

The ideal candidate needs to be efficient at submitting insurance claims, posting insurance payments, and have solid overall front office knowledge. Full Time Dental Front Desk Coordinator Schedule:

Smile Doctors

Front Desk Coordinator

Raleigh, NC · On-site

$15.75 - $20.50/hr

Peak Smiles is seeking a Front Desk Coordinator I to join our growing team. How you'll make us ... Verifies insurance information * Notifies clinicians of patient arrival and readiness * Make ...

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Front Desk Insurance Coordinator information

See Raleigh, NC salary details

$10

$17

$23

How much do front desk insurance coordinator jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for front desk insurance coordinator in Raleigh, NC is $17.62, according to ZipRecruiter salary data. Most workers in this role earn between $15.19 and $19.62 per hour, depending on experience, location, and employer.

What is a front desk insurance coordinator?

Front Desk Insurance Coordinators are administrative professionals who work in healthcare or dental offices, managing patient interactions at the front desk and handling insurance-related tasks. Their responsibilities typically include verifying insurance coverage, collecting patient information, scheduling appointments, and processing insurance claims. They serve as a key point of contact between patients, insurance companies, and office staff, ensuring that billing and coverage issues are handled efficiently. Strong organizational and communication skills are essential for this role.

What are the key skills and qualifications needed to thrive as a front desk insurance coordinator?

To thrive as a Front Desk Insurance Coordinator, you need knowledge of insurance processes, excellent organizational skills, and experience with administrative tasks, often supported by a high school diploma or equivalent. Familiarity with practice management software, electronic health records (EHR) systems, and insurance verification tools is typically required. Strong communication, attention to detail, and customer service skills help build trust with patients and ensure accurate information handling. These abilities are crucial for efficiently managing patient insurance needs, minimizing errors, and providing a smooth front desk experience.

How does a front desk insurance coordinator typically collaborate with other departments in a healthcare facility?

As a Front Desk Insurance Coordinator, you will often work closely with medical billing, clinical staff, and management to ensure accurate patient information and efficient insurance claim processing. Communication with the billing department is frequent to clarify patient coverage or resolve claim issues, while coordination with clinical teams ensures that all necessary documentation is collected for insurance purposes. Effective teamwork and clear communication are essential, as your role serves as a bridge between patients, providers, and insurers to facilitate smooth administrative operations.

What is the difference between Front Desk Insurance Coordinator vs Front Desk Receptionist?

AspectFront Desk Insurance CoordinatorFront Desk Receptionist
Primary RoleHandles insurance verification, billing, and patient insurance questionsGreets visitors, answers phones, manages front desk operations
Required CredentialsKnowledge of insurance policies, basic billing skillsNo specific credentials required
Work EnvironmentMedical offices, clinics, healthcare facilitiesVarious settings including offices, clinics, businesses
Common UsageHealthcare industry, insurance-related tasksGeneral reception and administrative support

The Front Desk Insurance Coordinator focuses on insurance-related tasks within healthcare settings, requiring knowledge of insurance processes. In contrast, the Front Desk Receptionist handles general front desk duties without specialized insurance responsibilities. Both roles are essential for smooth operations but differ in their specific functions and required skills.

What are popular job titles related to Front Desk Insurance Coordinator jobs in Raleigh, NC?

For Front Desk Insurance Coordinator jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Front Desk Insurance Coordinator jobs in Raleigh, NC look for?

The top searched job categories for Front Desk Insurance Coordinator jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Front Desk Insurance Coordinator jobs?

Cities near Raleigh, NC with the most Front Desk Insurance Coordinator job openings:

Front Desk Insurance Coordinator jobs near you
Infographic showing various Front Desk Insurance Coordinator job openings in Raleigh, NC as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $36,654 per year, or $17.6 per hour.

Front Desk Coordinator

IVX Health

Knightdale, NC • On-site

$14.75 - $19/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 3 days ago

IVX Health rating

5.8

Company rating: 5.8 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

Job description

Healthcare Front Desk Coordinator

Full Time | Monday-Friday, 8am - 5pm | 1 Saturday per month, 8am - 2pm | Infusion Center-Based

We're looking for a Front Desk Coordinator with more than just a friendly face - we're looking for a calm, capable operations pro who's ready to help redefine the patient experience from the moment someone walks through our doors.

This is a high-impact, patient-facing role where your attention to detail, healthcare expertise, and ownership mindset make all the difference. From managing appointment scheduling and verifying insurance to setting the tone for each visit, you'll be a key part of what makes IVX Health feel exceptional.

About the Role

As a Front Desk Coordinator, you'll play a critical role in shaping the care experience for our patients. This Monday-Friday, regular business hours role involves providing exceptional service as the first point of contact while supporting the daily operations of our infusion centers. From managing schedules to maintaining patient records, your work will ensure that our centers run smoothly and our patients feel valued.

What You'll Do

  • Lead First Impressions - Greet patients with warmth and professionalism, answering phones and supporting visitors with confidence and care
  • Manage Scheduling and Coordination - Schedule, reschedule, and confirm appointments, ensuring all pre-visit requirements and authorizations are in place
  • Ensure Operational Excellence - Verify patient insurance, update demographic information, and collect copays with accuracy and integrity
  • Collaborate with Clinical Teams - Coordinate patient flow and communicate clearly with nursing staff to ensure a smooth and safe experience
  • Maintain an Inviting Space - Keep the front desk and reception area organized and stocked, maintaining a welcoming, polished environment
  • Support Across Centers - Flex as needed to support other centers within your market during staff absences, openings, or higher-volume days

What We're Looking For

  • 1-3 years of front desk or administrative experience in a medical or healthcare setting
  • High School Diploma or GED required
  • Strong understanding of insurance verification, billing basics, and the patient intake process
  • Proficiency in EHR/EMR systems and scheduling software
  • Knowledge of medical terminology and patient-facing protocols
  • Exceptional customer service and communication skills
  • Ability to multitask in a fast-paced environment while staying organized and accurate
  • Quick learning agility-you adapt fast, absorb new processes quickly, and stay ahead of the curve
  • Adaptable and dependable, with a willingness to support multiple centers and adjust to evolving workflows

Why You'll Love IVX Health

We're not just redefining care for our patients - we're redefining it for our teams, too. When you join IVX, you'll find:

  • Predictable Hours: Monday-Friday, regular business hours with rotating Saturdays
  • Supportive Culture: Work with a compassionate, values-driven team
  • Professional Growth: Tuition reimbursement, CEU access, and development opportunities
  • Comprehensive Benefits: Medical, dental, vision, 401(k) match, disability, and more
  • Life-Friendly Perks: Paid volunteer time, wellness support, and family-building benefits

What IVX Health employees say

Pay

Hours and flexibility

Workplace

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