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Front Desk Assistant Jobs in Silver Spring, MD (NOW HIRING)

Arch Amenities Group

Front Desk

Herndon, VA · On-site

$14.50 - $18.50/hr

Front Desk Department: Various Reports to: Site Director Job Type: Non-Exempt Worldgate Athletic Club & Arch Amenities Group, one of the world's leading spa and fitness management firms, is seeking a ...

Career Site

Front Desk

Herndon, VA

$14.50 - $18.50/hr

Front Desk Department: Various Reports to: Site Director Job Type: Non-Exempt Worldgate Athletic Club & Arch Amenities Group, one of the world's leading spa and fitness management firms, is seeking a ...

Marriott

Assistant Front Desk Manager

Vienna, VA · On-site

$17.50 - $22/hr

Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Strives to ensure guest and employee satisfaction and achieve the operating budget. Assists in completing ...

The Fitness Equation

Front Desk Manager

Ashburn, VA · On-site

$17.50 - $22.50/hr

Front Desk Manager The Fitness Equation is looking for a professional, performance-driven Front Desk Manager: Key Responsibilities: * Providing world class customer service during daily interaction ...

Marriott

Assistant Front Desk Manager

Washington, DC

$19.75 - $25/hr

Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Strives to ensure guest and employee satisfaction and achieve the operating budget. Assists in completing ...

The Fitness Equation

Front Desk Manager

Washington, DC · On-site

$19.25 - $25/hr

Front Desk Manager The Fitness Equation is looking for a professional, performance-driven Front Desk Manager: Key Responsibilities: * Providing world class customer service during daily interaction ...

Marriott

Assistant Front Desk Manager

Washington, DC

$19.75 - $25/hr

Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Strives to ensure guest and employee satisfaction and achieve the operating budget. Assists in completing ...

Marriott

Assistant Front Desk Manager

Vienna, VA · On-site

$17.50 - $22/hr

Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Strives to ensure guest and employee satisfaction and achieve the operating budget. Assists in completing ...

Marriott

Assistant Front Desk Manager

Washington, DC · On-site

$27.88 - $31.25/hr

Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Strives to ensure guest and employee satisfaction and achieve the operating budget. Assists in completing ...

Marriott

Assistant Front Desk Manager

Bethesda, MD · On-site

$18.75 - $23.50/hr

Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Strives to ensure guest and employee satisfaction and achieve the operating budget. Assists in completing ...

Marriott

Assistant Front Desk Manager

Vienna, VA · On-site

$28.35 - $31.25/hr

Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Strives to ensure guest and employee satisfaction and achieve the operating budget. Assists in completing ...

Guardian Dentistry Partners

Front Desk

Arlington, VA · On-site

$22 - $26/hr

Confirm all future appointments * Assist patients with billing questions * Submit Insurance Claims with proper attachments and narratives. * Follow-up with unscheduled recare/treatment appointments.

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Front Desk Assistant information

See Silver Spring, MD salary details

$8

$15

$22

How much do front desk assistant jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for front desk assistant in Silver Spring, MD is $15.56, according to ZipRecruiter salary data. Most workers in this role earn between $12.40 and $17.88 per hour, depending on experience, location, and employer.

What are some common challenges front desk assistants face, and how can they handle them effectively?

Front Desk Assistants often encounter high volumes of visitors and calls, which can be overwhelming during peak hours. Staying organized, prioritizing tasks, and maintaining a calm demeanor are key to handling these challenges. Additionally, they may need to resolve conflicts or handle difficult guests; practicing active listening and clear communication helps in diffusing tense situations. Collaborating closely with other departments, such as security or housekeeping, also ensures smooth daily operations.

What is the difference between Front Desk Assistant vs Receptionist?

AspectFront Desk AssistantReceptionist
CredentialsHigh school diploma or equivalent; some roles may require customer service experienceHigh school diploma or equivalent; often similar requirements
Work EnvironmentHotels, clinics, corporate offices, educational institutionsHotels, medical offices, corporate reception areas
Employer & Industry UsageCommonly used in hospitality, healthcare, and business sectorsPrimarily in hospitality, healthcare, and administrative settings
Search & Comparison IntentOften compared for customer service and administrative dutiesSimilar roles with slight variations in responsibilities

Both Front Desk Assistants and Receptionists perform front-line customer service and administrative tasks in various industries. While their roles overlap significantly, the term 'Receptionist' is more commonly associated with hospitality and healthcare settings, whereas 'Front Desk Assistant' may be used in a broader range of environments. Understanding these nuances helps in choosing the right job or training path.

What is a front desk assistant?

Front Desk Assistants are professionals who manage the front desk area of an office, hotel, or other organization. They greet visitors, answer phone calls, respond to inquiries, and direct guests or clients to the appropriate person or department. In addition to providing customer service, they may also handle administrative tasks such as scheduling appointments, managing correspondence, and maintaining records. Their role is crucial in creating a positive first impression and ensuring the smooth operation of daily activities.

What are the key skills and qualifications needed to thrive as a front desk assistant, and why are they important?

To thrive as a Front Desk Assistant, you need strong organizational skills, attention to detail, and proficiency in office administration, typically supported by a high school diploma or equivalent. Familiarity with scheduling software, multi-line phone systems, and office productivity tools like Microsoft Office is often required. Excellent communication, a friendly demeanor, and the ability to handle stressful situations gracefully are standout soft skills. These abilities are crucial for ensuring smooth front desk operations, creating a positive first impression, and providing efficient support to staff and visitors.
More about Front Desk Assistant jobs

What are the most commonly searched types of Front Desk jobs in Silver Spring, MD?

The most popular types of Front Desk jobs in Silver Spring, MD are:

What are popular job titles related to Front Desk Assistant jobs in Silver Spring, MD?

For Front Desk Assistant jobs in Silver Spring, MD, the most frequently searched job titles are:

What job categories do people searching Front Desk Assistant jobs in Silver Spring, MD look for?

The top searched job categories for Front Desk Assistant jobs in Silver Spring, MD are:

What cities near Silver Spring, MD are hiring for Front Desk Assistant jobs?

Cities near Silver Spring, MD with the most Front Desk Assistant job openings:

Front Desk Assistant jobs near you
Infographic showing various Front Desk Assistant job openings in Silver Spring, MD as of August 2026, with employment types broken down into 50% Full Time, and 50% Part Time. Highlights an 100% In-person job distribution, with an average salary of $32,362 per year, or $15.6 per hour.

Front Desk

Arch Amenities Group

Herndon, VA • On-site

$14.50 - $18.50/hr

Part-time

Re-posted yesterday

Arch Amenities Group rating

6.3

Company rating: 6.3 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

Job description

Job Title: Front Desk
Department: Various
Reports to: Site Director
Job Type: Non-Exempt
Worldgate Athletic Club & Arch Amenities Group, one of the world's leading spa and fitness management firms, is seeking a Front Desk Associate for a health club in Herndon Virginia. The Front Desk Associate is responsible for greeting guests and members and must be well versed in the facility and the different services and amenities offered. The Front Desk Associate is able to quickly develop strong relationships and trust, warmly welcome new clients, and answer inquiries. Additionally, the Front Desk Associate may need to process transactions, handle money, and contribute to facility cleanliness.
Worldgate Athletic Club & Spa - Experience elevated fitness and wellness with 110,000 square feet of fitness, aquatics, tennis, spa and wellness amenities. From state-of-the-art equipment to a large gymnasium to all new locker rooms to a full kid's club, Worldgate Athletic Club & Spa is amenity rich. Expert personal trainers, group exercise instructors, and spa therapists offer the latest in well-balanced health. Apply today and join our team!
Job Summary:
The Front Desk Associate is responsible for greeting guests and members and must be well versed in the facility and the different services and amenities offered. The Front Desk Associate is able to quickly develop strong relationships and trust, warmly welcome new clients, and answer inquiries. Additionally, the Front Desk Associate may need to process transactions, handle money, and contribute to facility cleanliness.
Key Responsibilities:
  • Ensures the "Arch Amenities Group Experience" for members and guests by maintaining the standards set in Arch Amenities Group Mission Statement/Values; Standards and Expectations, and Arch Amenities Group Brand Standards.
  • Adheres to policies of the facility and Arch Amenities Group.
  • Reports any incident or accident to the Facility Manager.
  • Submits all paperwork and financial reporting, when applicable, in accordance with Arch Amenities Group policy.
  • Develops and maintains accurate department maintenance procedures and checklists through routine preventative maintenance and repair.
  • Maintains a monthly inventory of supplies and or products, when applicable.
  • Becomes knowledgeable about the facility and its amenities in order to effectively communicate with members and/or guests.
  • Helps ensure the facility is only accessed by actual members and/or guests, and that it is safe and secure at all times.
  • Greets each and every guest with a smile and direct eye contact.
  • Goes the extra mile for members and guests by offering to make reservations, find directions, look up phone numbers, etc.
  • Uses time efficiently throughout shifts by checking equipment, locker rooms, inventory, etc. Ensures proper coverage when it's necessary to leave the area.
  • Keeps the area clear of clutter and personal effects.
  • Informs co-worker(s) of pertinent information at the end of the shift. Maintains and updates staff communication books.
  • Informs facility manager of any member, guest, or facility issues.
  • Enrolls members and guests in programs. Makes reservations for spa services and personal training, when applicable.
  • Receives payments for goods and services and properly accounts for the money.
  • Reconciles daily sales, deposits, and receipts, when applicable.
  • Assists staff with lifting and storing facility equipment, furniture, and products to help maintain the facility and prepare for special events.
  • Additional duties as assigned.

Qualifications:
  • High School diploma but college degree preferred.
  • Customer service experience
  • Previous experience handling money
  • Excellent communication, customer service skills, and work ethic
  • Efficient, well organized, and able to handle a variety of duties simultaneously
  • Professional manner, discretion, and appearanceExcellent verbal and written skills
  • Energetic, enthusiastic and motivational
  • Strong team player
  • Proficient in appropriate computer skills and office equipment
  • Ability to lift 25 lbs.Availability to work nights, weekends and holidays
  • Availability to stand for long periods of time
  • This position required the ability to stand, stoop, kneel, crouch, bend, walk, and talk
  • The employee is regularly required to use hands to finger, handle, feel or operate objects, tools, or controls; and reach with hands and arms

Essential Function
Seldom
Occasionally
Frequently
Stationary Position -- Sitting or Standing
X
Active Position -- Walking, jogging, running
X
Use of hands/fingers -- Operate, Use, Inspect, Place, Detect, Position, Prepare, activate
X
Climb/Balance -- Stairs, ladders, ropes, equipment, beams
X
Stoop/kneel/crouch or crawl -- Position self, move
X
Talk/hear -- communicate, detect, converse with, discern, convey, express oneself, exchange information
X
See -- Detect, determine, perceive, identify, recognize, judge, observe, inspect, estimate, assess
X
Carry weight, lift -- Move, transport, position, put, install, remove -- 50 lbs or less
X
Carry weight, lift -- Move, transport, position, put, install, remove -- 50 lbs or more
X
Exposure to -- Exposed, work around, chemicals, odors, smells, noise, indoors or outdoors, heat, cool.
X
DISCLAIMER
The employee must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodation will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. Job descriptions typically change over time as requirements and employee skill levels change. Supervisors may revise and/or add duties to reflect these changes. The Employer retains the right to change or assign other duties to this position.
Arch Amenities Group, LLC is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state or local laws. Arch Amenities Group, LLC is also committed to working with and providing reasonable accommodation to individuals with disabilities. Please let your recruiter know if you need accommodation at any point during the interview process.

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