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Front Desk Assistant Jobs in Silver Spring, MD (NOW HIRING)

Grid Networks

Front Desk Manager

Reston, VA · On-site

$30 - $42/hr

GRID Networks is seeking a Front Desk Manager who will be responsible for overseeing the operations of the front desk or reception area in Northern Virginia office locations. The role involves ...

Courtyard by Marriott

Front Desk Supervisor

Silver Spring, MD · On-site

$17.50 - $22.75/hr

Involve Front Desk Manager in disciplinary situations when required. * Assist Front Desk Associates with Guest problems or complaints. * Ensure that equipment at the Front Desk is in working order.

New

Donohoe Hospitality

Front Desk Supervisor

Arlington, VA

$19.50 - $25.25/hr

Front Desk Supervisor Position Summary The Front Desk Supervisor is responsible for leading daily ... Ensure that all hotel policies and procedures are followed. * Assist FOM in the training of ...

Grid Networks

Front Desk Manager

Reston, VA · On-site

$30 - $42/hr

GRID Networks is seeking a Front Desk Manager who will be responsible for overseeing the operations of the front desk or reception area in Northern Virginia office locations. The role involves ...

Donohoe Hospitality

Front Desk Supervisor

Arlington, VA · On-site

$24/hr

FRONT DESK SUPERVISOR|Marriott Experience Preferred Salary Range: $23.00 - $24.00 per hour Position ... Conduct shift briefings and communicate updates, policies, and operational priorities. * Assist ...

Nova Plastic Surgery Llc

Front Desk Coordinator

Ashburn, VA · On-site

$16.50 - $21.50/hr

The Front Desk Coordinator plays a crucial role at NOVA Plastic Surgery and Dermatology, ensuring ... Ensure appropriate consents are filled out prior to the patient's appointment * Assist with patient ...

Vision Source

Front Desk Receptionist

Hyattsville, MD · On-site

$15 - $19.25/hr

In this Front Desk Receptionist role, you will be part of an elite group of close-knit and friendly professionals who encourage one another and celebrate each others' successes -- all within a ...

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Front Desk Assistant information

See Silver Spring, MD salary details

$8

$15

$22

How much do front desk assistant jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for front desk assistant in Silver Spring, MD is $15.56, according to ZipRecruiter salary data. Most workers in this role earn between $12.40 and $17.88 per hour, depending on experience, location, and employer.

What is a front desk assistant?

Front Desk Assistants are professionals who manage the front desk area of an office, hotel, or other organization. They greet visitors, answer phone calls, respond to inquiries, and direct guests or clients to the appropriate person or department. In addition to providing customer service, they may also handle administrative tasks such as scheduling appointments, managing correspondence, and maintaining records. Their role is crucial in creating a positive first impression and ensuring the smooth operation of daily activities.

What are some common challenges front desk assistants face, and how can they handle them effectively?

Front Desk Assistants often encounter high volumes of visitors and calls, which can be overwhelming during peak hours. Staying organized, prioritizing tasks, and maintaining a calm demeanor are key to handling these challenges. Additionally, they may need to resolve conflicts or handle difficult guests; practicing active listening and clear communication helps in diffusing tense situations. Collaborating closely with other departments, such as security or housekeeping, also ensures smooth daily operations.

What are the key skills and qualifications needed to thrive as a front desk assistant, and why are they important?

To thrive as a Front Desk Assistant, you need strong organizational skills, attention to detail, and proficiency in office administration, typically supported by a high school diploma or equivalent. Familiarity with scheduling software, multi-line phone systems, and office productivity tools like Microsoft Office is often required. Excellent communication, a friendly demeanor, and the ability to handle stressful situations gracefully are standout soft skills. These abilities are crucial for ensuring smooth front desk operations, creating a positive first impression, and providing efficient support to staff and visitors.

What is the difference between Front Desk Assistant vs Receptionist?

AspectFront Desk AssistantReceptionist
CredentialsHigh school diploma or equivalent; some roles may require customer service experienceHigh school diploma or equivalent; often similar requirements
Work EnvironmentHotels, clinics, corporate offices, educational institutionsHotels, medical offices, corporate reception areas
Employer & Industry UsageCommonly used in hospitality, healthcare, and business sectorsPrimarily in hospitality, healthcare, and administrative settings
Search & Comparison IntentOften compared for customer service and administrative dutiesSimilar roles with slight variations in responsibilities

Both Front Desk Assistants and Receptionists perform front-line customer service and administrative tasks in various industries. While their roles overlap significantly, the term 'Receptionist' is more commonly associated with hospitality and healthcare settings, whereas 'Front Desk Assistant' may be used in a broader range of environments. Understanding these nuances helps in choosing the right job or training path.

Can a shy person be a front desk assistant?

A front desk assistant role involves interacting with visitors and handling phone calls, so good communication skills are important. While being shy may present some challenges, many shy individuals can succeed by developing their interpersonal skills and gaining experience. Comfort with customer service and a friendly demeanor are often valued in this position.
More about Front Desk Assistant jobs

What are the most commonly searched types of Front Desk jobs in Silver Spring, MD?

The most popular types of Front Desk jobs in Silver Spring, MD are:

What are popular job titles related to Front Desk Assistant jobs in Silver Spring, MD?

For Front Desk Assistant jobs in Silver Spring, MD, the most frequently searched job titles are:

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The top searched job categories for Front Desk Assistant jobs in Silver Spring, MD are:

What cities near Silver Spring, MD are hiring for Front Desk Assistant jobs?

Cities near Silver Spring, MD with the most Front Desk Assistant job openings:

Front Desk Assistant jobs near you
Infographic showing various Front Desk Assistant job openings in Silver Spring, MD as of August 2026, with employment types broken down into 43% Full Time, 30% Part Time, and 27% Temporary. Highlights an 100% In-person job distribution, with an average salary of $32,362 per year, or $15.6 per hour.

Front Desk Agent

DRIFTWOOD HOSPITALITY MANAGEMENT

Rockville, MD

$20/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 16 days ago

Driftwood Hospitality Management rating

4.9

Company rating: 4.9 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

Job description

The Hilton Washington DC/Rockville Hotel & Executive Meeting Center is looking for a friendly and dependable Front Desk Agent to join the team. Front Desk Agents are responsible for providing and ensuring exemplary guest service at all times. Stellar verbal and written communication is a must-have to interact with hotel guests and Team Members. Hilton experience is preferred but not required. Front Desk Agents must be able to learn and accurately use the property management system to check in/out reservations and assist guests with their billing and hotel questions. Due to the nature of hotel business levels, scheduling flexibility is preferred, to include working weekends and holidays. 

  • Hilton and PEP experience preferred but not required
  • Must be able to learn and accurately use the property management system
  • Customer service experience required

Full Time Team Members are eligible for:

  • Medical, dental, vision insurance
  • 401(k) with employer match
  • Disability insurance
  • Employee assistance program
  • Life insurance
  • Paid vacation, sick and holidays
  • Hilton Hotel discounts
  • Team Member Parking
  • Daily Team Member meals

What Driftwood Hospitality Management employees say

Pay

Hours and flexibility

Workplace

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