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Desk Assistant Jobs in Silver Spring, MD (NOW HIRING)

Affordable Care

Front Desk Assistant

Gaithersburg, MD · On-site

We are looking for a Front Desk Assistant to join our team! Gaithersburg Perio & Implants is an opportunity to do what you love and get paid to do it! You will enjoy a fulfilling career like no other ...

Residential One LLC

Front Desk Receptionist

Alexandria, VA

$16 - $20.50/hr

JOB TITLE - Front Desk Assistant SCOPE & PURPOSE Under the daily direction of the Property Manager, the Front Desk Assistant will assist with the day-to-day operation of the property. Shift: 8 a.m ...

Residential One LLC

Front Desk Receptionist

Alexandria, VA

$16 - $20.50/hr

JOB TITLE - Front Desk Assistant SCOPE & PURPOSE Under the daily direction of the Property Manager, the Front Desk Assistant will assist with the day-to-day operation of the property. Shift: 8 a.m ...

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How much do desk assistant jobs pay per hour?

As of May 28, 2026, the average hourly pay for desk assistant in Silver Spring, MD is $21.55, according to ZipRecruiter salary data. Most workers in this role earn between $18.12 and $23.85 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Desk Assistant, and why are they important?

To thrive as a Desk Assistant, you need strong organizational skills, attention to detail, and basic administrative knowledge, often supported by a high school diploma or equivalent. Familiarity with office software like Microsoft Office Suite, phone systems, and scheduling tools is typically required. Excellent communication, a customer-service mindset, and the ability to multitask set outstanding Desk Assistants apart. These skills ensure efficient front-desk operations, positive visitor experiences, and effective support for office staff.

What are some common challenges faced by Desk Assistants, and how can they effectively manage them?

Desk Assistants often handle multiple tasks simultaneously, such as greeting visitors, managing phone calls, and coordinating schedules. One common challenge is balancing these competing priorities while maintaining a positive and professional demeanor. Effective Desk Assistants use strong organizational skills, prioritize urgent requests, and communicate clearly with both team members and visitors. Adapting quickly to changing situations and using available technology can also help manage a fast-paced environment.

What are desk assistants?

Desk assistants are support staff who help manage the front desk or reception area of an organization. Their duties typically include greeting visitors, answering phone calls, handling inquiries, sorting mail, and providing administrative support to other staff members. Desk assistants play a vital role in ensuring smooth day-to-day operations and creating a welcoming environment for guests and employees alike.

What is the difference between Desk Assistant vs Receptionist?

AspectDesk AssistantReceptionist
Required CredentialsHigh school diploma or equivalent; some roles may require basic computer skillsHigh school diploma; customer service skills often preferred
Work EnvironmentOffice, hospital, school, or hotel front deskFront desk, office reception, hotel lobby, healthcare facilities
Employer & Industry UsageEducational institutions, healthcare, corporate offices, hospitalityHotels, healthcare, corporate offices, government buildings
Common Search & Comparison IntentYesYes

The main difference between a Desk Assistant and a Receptionist lies in their typical work environments and specific responsibilities. While both roles involve front desk duties and customer interaction, Desk Assistants often support administrative tasks in educational or healthcare settings, whereas Receptionists primarily handle guest or visitor reception in hospitality or corporate environments. Understanding these distinctions can help job seekers identify the right role for their skills and career goals.

What are the most commonly searched types of Desk jobs in Silver Spring, MD? The most popular types of Desk jobs in Silver Spring, MD are:
What are popular job titles related to Desk Assistant jobs in Silver Spring, MD? For Desk Assistant jobs in Silver Spring, MD, the most frequently searched job titles are:
What job categories do people searching Desk Assistant jobs in Silver Spring, MD look for? The top searched job categories for Desk Assistant jobs in Silver Spring, MD are:
What cities near Silver Spring, MD are hiring for Desk Assistant jobs? Cities near Silver Spring, MD with the most Desk Assistant job openings:
Desk Assistant jobs near you
Infographic showing various Desk Assistant job openings in Silver Spring, MD as of May 2026, with employment types broken down into 79% Full Time, 18% Part Time, and 3% Contract. Highlights an 86% Physical, and 14% Remote job distribution, with an average salary of $44,821 per year, or $21.5 per hour.
Student Desk Assistant - Resident Hall Desk Assistant

Student Desk Assistant - Resident Hall Desk Assistant

Notre Dame of Maryland University

Baltimore, MD

Full-time

Posted 11 days ago

Job description

The Desk Assistant (DA) is a student staff member employed by the Office of Housing & Residence Life. The DA is responsible for assisting the Graduate Residence Coordinator (GRCs), the Resident Advisor (RAs), and the Director of Housing & Residence Life in the effective administration of the residence hall. This is accomplished through working at the Front Desk of the building and performing related tasks as assigned by the GRC or Director of Housing.
Hours: Approximately 8 - 10 per week
Reports to: Director of Housing and Residence Life & Graduate Resident Coordinators
Eligible Applicants: All enrolled students at NDMU who qualify and have been awarded Federal Work Study
Responsibilities:

  • Attend and participate in staff training sessions held prior to the beginning of each semester and throughout the year (typically August and January training sessions with possibility of additional trainings to be held at the discretion of the Director of Housing & Residence Life.
  • Contact the appropriate Residence Life administrator on behalf of the residents regarding issues of concern.
  • Respond to all witnessed violations of Residence Life and University policies occurring within any NDMU residence hall. Prepare and submit the appropriate report to the Graduate Residence Coordinator, Director of Housing & Residence Life, and Associate Vice President of the Division of Student Life, within 24 hours.
  • Actively inform residents of pertinent academic and University information.
  • Assist, as requested, in the handling of all emergency situations (e.g. fire, health, safety.)
  • Regular communication with professional on duty administrator and immediate Residence Life staff (as needed.)
  • Report to all desk shifts on time (arriving 10 minutes early) to relieve previous staff member.
  • Maintaining a neat and clean appearance at the Front Desk, at all times.
  • Maintain positive and open attitude when interacting with staff members, supervisors, public safety, and residents or visitors of the building or apartment complex.
  • Assist people who appear to be unfamiliar with the building.
  • Assist RAs and Residence Life Staff with laundry room management.
If any of the above expectations are not met, the Desk Assistant may be placed in a probationary status. During that probationary period, the DA will have to adjust their performance to meet those expectations, or the staff member may be released from their position.
Requirements:
  • Must be enrolled as a full-time student at the university
  • Prior experience in community development, conflict resolution, or a related field is preferred
  • Strong communication and interpersonal skills
  • Serve as a resource to the residential community
  • Ability to multitask and prioritize effectively
  • Ability to work evenings and weekends, as needed
  • Maintain a GPA of at least 2.50
  • Prior on-campus living experience preferred but not required.

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