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Information Desk Associate Jobs in Silver Spring, MD

The Fitness Equation

Front Desk Associate

Chantilly, VA · On-site

$14.25 - $18.50/hr

Front Desk Associate The Fitness Equation is looking for a professional, performance-driven Front ... Work with TFE Management to update member billing information, sell authorized Front Desk POS items ...

Arch Amenities Group

Front Desk

Herndon, VA · On-site

$14.50 - $18.50/hr

The Front Desk Associate is responsible for greeting guests and members and must be well versed in ... Informs co-worker(s) of pertinent information at the end of the shift. Maintains and updates staff ...

Career Site

Front Desk

Herndon, VA

$14.50 - $18.50/hr

The Front Desk Associate is responsible for greeting guests and members and must be well versed in ... Informs co-worker(s) of pertinent information at the end of the shift. Maintains and updates staff ...

Arch Amenities Group

Front Desk

Herndon, VA · On-site

$14.50 - $18.50/hr

The Front Desk Associate is responsible for greeting guests and members and must be well versed in ... Informs co-worker(s) of pertinent information at the end of the shift. Maintains and updates staff ...

Art of Problem Solving

Front Desk Associate

Washington, DC · On-site

$15.75 - $20.50/hr

Front Desk Associate Join Our AoPS Academy as a Front Desk Associate! As part-time front desk staff ... on relevant information to the appropriate staff member * Warmly welcome both current and ...

Associa

Front Desk Associate

Rockville, MD · On-site

$14.25 - $18.25/hr

Job Posting The Front Desk Associate serves as the first point of contact for residents, guests ... information, protected veteran status, or any other characteristic protected by law.

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Information Desk Associate information

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How much do information desk associate jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for information desk associate in Silver Spring, MD is $22.19, according to ZipRecruiter salary data. Most workers in this role earn between $18.37 and $24.86 per hour, depending on experience, location, and employer.

What is an information desk associate?

An information desk associate is a customer service professional who assists visitors or clients by providing information, directions, and support at a reception or help desk. They often use communication skills and may handle inquiries in person, via phone, or email, working in environments such as offices, hospitals, or public facilities.

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Front Desk Associate

The Fitness Equation

Chantilly, VA • On-site

$14.25 - $18.50/hr

Other

Re-posted 16 days ago

Job description

Front Desk Associate

The Fitness Equation is looking for a professional, performance-driven Front Desk Associate. The Front Desk Associate is the first face a member, guest, or staff member sees when entering our club. We rely on our Front Desk staff to greet with a smile, welcoming attitude, and an eagerness to attend to members' needs and provide exceptional service. This role also requires multitasking skills to manage an organized and efficient front desk area.

Responsibilities

  • Greets members, guests, and staff with enthusiasm and a friendly attitude.
  • Answer telephones, transfer calls, take messages, and communicate in professional manner.
  • Scan members in with key card, verify ability to access club, stop those who are unable to access club.
  • Transfer guests to Membership team and TFE Management for tours and membership presentations.
  • Work with TFE Management to update member billing information, sell authorized Front Desk POS items, and transfer interviewees, business partners, and other guests to their meeting locations.
  • Keep members informed of events happening in the club and promotional messages.
  • Distribute towels, other items that may be provided at Front Desk.
  • Resolve and mediate member concerns in a calm and controlled manner.
  • Maintain a clean and organized front desk work area.

Qualifications

  • H.S. student or completed H.S. diploma/GED
  • Ability to communicate professionally and provide appropriate and effective problem solving information to members, guests, and staff
  • Ability to initiate task management and keep control of front desk during slow times and peak times
  • Interest in and passion for physical fitness
  • CPR and First Aid qualifications (preferred)
  • Health club work experience (preferred)

TFE offers competitive compensation, benefits, and a FREE membership with employment. As part of TFE's educational assistance program for ongoing education, TFE agrees to pay educational expenses up to a maximum of $500.00 per staff member per year. This is a fast growing organization with opportunity for advancement based on performance. Only those individuals selected for an interview will be contacted.

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