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Front Desk Manager Jobs in Silver Spring, MD (NOW HIRING)

Grid Networks

Front Desk Manager

Reston, VA · On-site

$30 - $42/hr

GRID Networks is seeking a Front Desk Manager who will be responsible for overseeing the operations of the front desk or reception area in Northern Virginia office locations. The role involves ...

Grid Networks

Front Desk Manager

Reston, VA

$30 - $42/hr

GRID Networks is seeking a Front Desk Manager who will be responsible for overseeing the operations of the front desk or reception area in Northern Virginia office locations. The role involves ...

The Fitness Equation

Front Desk Manager

Ashburn, VA · On-site

$17.50 - $22.50/hr

The Fitness Equation is looking for a professional, performance-driven Front Desk Manager: Key Responsibilities * Providing world class customer service during daily interaction with club members and ...

Peraton

Front Desk Manager

Herndon, VA · On-site

$66K - $106K/yr

Responsibilities Peraton is seeking a Front Desk Manager who will be responsible for overseeing the operations of the front desk or reception area in Northern Virginia office locations. The role ...

Peraton

Front Desk Manager

Herndon, VA · On-site

$66K - $106K/yr

Responsibilities Peraton is seeking a Front Desk Manager who will be responsible for overseeing the operations of the front desk or reception area in Northern Virginia office locations. The role ...

Peraton

Front Desk Manager

Herndon, VA

$66K - $106K/yr

Responsibilities Peraton is seeking a Front Desk Manager who will be responsible for overseeing the operations of the front desk or reception area in Northern Virginia office locations. The role ...

Merriweather Lakehouse

Front Desk Manager

Columbia, MD · On-site

$16.50 - $21.50/hr

The Front Desk Manager serves as a leader and ambassador of the hotel, ensuring every guest interaction reflects the luxury, warmth, and attention to detail that define the Merriweather Lakehouse ...

Merriweather Lakehouse

Front Desk Manager

Columbia, MD · On-site

$16.50 - $21.50/hr

The Front Desk Manager serves as a leader and ambassador of the hotel, ensuring every guest interaction reflects the luxury, warmth, and attention to detail that define the Merriweather Lakehouse ...

Merriweather Lakehouse

Front Desk Manager

Columbia, MD

$16.75 - $21.75/hr

The Front Desk Manager serves as a leader and ambassador of the hotel, ensuring every guest interaction reflects the luxury, warmth, and attention to detail that define the Merriweather Lakehouse ...

Nova Plastic Surgery Llc

Front Desk Coordinator

Ashburn, VA · On-site

$16.50 - $21.50/hr

The Front Desk Coordinator plays a crucial role at NOVA Plastic Surgery and Dermatology, ensuring ... Manage online store payments and gift cards * Managing Incoming and Outgoing Calls * Demonstrate ...

Marriott

Assistant Front Desk Manager

Vienna, VA

$17.50 - $22/hr

CORE WORK ACTIVITIES Supporting Management of Front Desk Team Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision ...

Marriott

Assistant Front Desk Manager

Vienna, VA · On-site

$17.50 - $22/hr

CORE WORK ACTIVITIES Supporting Management of Front Desk Team Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision ...

Aramark

Assistant Front Desk Manager

Potomac, MD · On-site

$54K - $65K/yr

The Assistant Front Desk Manager will typically supervise entry-level employees and is responsible for leveraging process and procedures to maximize productivity and ensure high-quality deliverables.

Aramark

Assistant Front Desk Manager

Potomac, MD · On-site

$54K - $65K/yr

The Assistant Front Desk Manager will typically supervise entry-level employees and is responsible for leveraging process and procedures to maximize productivity and ensure high-quality deliverables.

Aramark

Assistant Front Desk Manager

Potomac, MD · On-site

$54K - $65K/yr

The Assistant Front Desk Manager will typically supervise entry-level employees and is responsible for leveraging process and procedures to maximize productivity and ensure high-quality deliverables.

Crescent

Assist Front Desk Mgr NX

Bethesda, MD · On-site

$18.25 - $23.50/hr

Position Overview We are seeking an experienced and service-driven Assistant Front Desk Manager t o support the daily operations of our Front Office and Guest Experience teams. This leadership role ...

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All JobsFront Desk JobsFront Desk Manager JobsFront Desk Manager Jobs in Silver Spring, MD

Front Desk Manager information

See Silver Spring, MD salary details

$10

$19

$30

How much do front desk manager jobs pay per hour?

As of Jul 27, 2026, the average hourly pay for front desk manager in Silver Spring, MD is $19.88, according to ZipRecruiter salary data. Most workers in this role earn between $16.88 and $21.88 per hour, depending on experience, location, and employer.

What's the highest paying hotel GM job?

The highest paying hotel general manager (GM) positions are typically found in luxury or flagship properties, with salaries often exceeding $150,000 annually and sometimes reaching over $200,000 for large, high-end hotels. Compensation depends on the hotel's size, location, brand, and the manager's experience, with additional bonuses and benefits common in top-tier establishments.

What is the difference between a receptionist and a front desk manager?

A front desk manager oversees the front desk operations, supervises reception staff, and handles administrative tasks, while a receptionist primarily greets visitors, answers phones, and performs basic clerical duties. The manager typically has more responsibility, including staff management and problem-solving, often requiring leadership skills and experience in customer service or administration.

What is the difference between Front Desk Manager vs Receptionist?

AspectFront Desk ManagerReceptionist
ResponsibilitiesOversees front desk operations, manages staff, handles escalations, and ensures guest satisfactionGreets visitors, answers phones, schedules appointments, and performs administrative tasks
Required CredentialsHigh school diploma; experience in customer service; leadership skillsHigh school diploma or equivalent; strong communication skills
Work EnvironmentHotels, corporate offices, healthcare facilitiesHotels, clinics, offices

The Front Desk Manager typically has more responsibilities, including supervising staff and managing operations, while the Receptionist focuses on greeting visitors and administrative support. Both roles require strong communication skills and customer service experience, but the Front Desk Manager often needs leadership abilities and experience in managing a team.

What Is a Front Desk Manager?

A front desk manager works in a customer service capacity in an office, hotel, hospital, retail store, casino, or similar business. As a front desk manager, your main job duties include overseeing the front desk staff, including receptionists and other customer service workers, making guests feel welcomed, and resolving any customer issues. Customer service and communications skills are essential in this career, and having management experience is helpful. Depending on the employer, educational qualifications for this job include a high school diploma or a degree in hospitality management. An associate or bachelor’s degree may be necessary for advancement within the company.

What does a front desk manager do?

A front desk manager oversees the front office operations of a hotel, office, or organization, ensuring guest or visitor needs are met efficiently. They handle check-ins and check-outs, manage staff, resolve customer issues, and coordinate communication between departments, often using management software. Strong organizational and customer service skills are essential for this role.

What are some common challenges faced by Front Desk Managers and how can they be addressed?

Front Desk Managers often encounter challenges such as handling high volumes of guest check-ins and check-outs, resolving guest complaints efficiently, and managing team schedules to ensure adequate coverage. Successfully addressing these requires strong organizational and communication skills, as well as the ability to remain calm under pressure. Many Front Desk Managers find that regular staff training, implementing clear procedures, and fostering a supportive team environment help minimize issues and maintain high levels of guest satisfaction.

How much do front desk managers make in the US?

Front desk managers in the US typically earn a median annual salary of around $40,000 to $50,000, depending on experience, location, and industry. Salaries can vary based on the size of the organization and the complexity of the role, with some earning over $60,000 in higher-paying markets.

What are Front Desk Managers?

Front Desk Managers are professionals responsible for overseeing the operations and staff at the front desk of hotels, offices, or other establishments. They ensure guests or clients receive excellent service, handle reservations, manage check-ins and check-outs, and resolve any issues that arise. Additionally, they train and supervise front desk staff, maintain records, and coordinate with other departments to ensure smooth operations. Their role is crucial in creating a positive first impression and maintaining the overall efficiency of the front desk area.

What are the key skills and qualifications needed to thrive as a Front Desk Manager, and why are they important?

To thrive as a Front Desk Manager, you need strong organizational abilities, customer service expertise, and experience in hospitality or office administration, often supported by a relevant degree or certification. Familiarity with property management systems (PMS), reservation software, and office productivity tools is typically required. Excellent communication, problem-solving, and leadership skills help you manage staff and deliver outstanding guest experiences. These skills ensure efficient front desk operations, high customer satisfaction, and smooth coordination within the facility.
More about Front Desk Manager jobs
What are the most commonly searched types of Front Desk jobs in Silver Spring, MD? The most popular types of Front Desk jobs in Silver Spring, MD are:
What cities near Silver Spring, MD are hiring for Front Desk Manager jobs? Cities near Silver Spring, MD with the most Front Desk Manager job openings:
Front Desk Manager jobs near you
Infographic showing various Front Desk Manager job openings in Silver Spring, MD as of July 2026, with employment types broken down into 79% Full Time, 18% Part Time, 1% Temporary, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $41,348 per year, or $19.9 per hour.

Front Desk Manager

Grid Networks

Reston, VA • On-site

$30 - $42/hr

Full-time

Posted 4 days ago

Job description

GRID Networks is seeking a Front Desk Manager who will be responsible for overseeing the operations of the front desk or reception area in Northern Virginia office locations. The role involves managing badging, ensuring visitor satisfaction, and maintaining efficient front desk procedures.
Responsibilities:
  • Visitor Services:
    • Ensure a high level of customer service and visitor satisfaction.
    • Handle visitor inquiries, requests, and complaints promptly and professionally.
    • Coordinate special requests and arrangements for visitors.
    • Oversee daily front desk operations, including check-in/check-out and badging procedures.
  • Communication:
    • Maintain effective communication with other departments to ensure smooth operations.
    • Relay important information to front desk staff and other relevant teams.
  • Training:
    • Provide training to other front desk staff on customer service, procedures, and use of systems.
    • Keep staff updated on policies, and relevant information.
  • Security and Safety:
    • Ensure the security and safety of staff and visitors.
    • Implement emergency procedures and coordinate with relevant authorities.
  • Other duties as assigned.

Required Qualifications:
  • Education: A high school diploma is required.
  • Experience: 4+ years of experience in front desk operations or guest services, with some managerial or supervisory experience.
  • Communication Skills: Excellent communication and interpersonal skills.
  • Organizational Skills: Strong organizational and multitasking abilities.
  • Problem-Solving: Ability to handle guest requests or complaints and resolve issues effectively.
  • Technology: Familiarity with property management systems and other front office technologies.
  • Management Skills: Effective team management skills.
  • Customer Focus: A commitment to providing exceptional customer service.

GRID Networks is committed to providing a work environment free from discrimination and harassment. Employment decisions at GRID Networks are based on an individual's capabilities and qualifications. All qualified applicants and employees receive consideration for employment, including protected veterans and individuals with disabilities.

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