ZipRecruiter

Log In

1

Front Desk Manager Jobs in Silver Spring, MD (NOW HIRING)

The Fitness Equation

Front Desk Manager

Ashburn, VA · On-site

$17.50 - $22.50/hr

Front Desk Manager The Fitness Equation is looking for a professional, performance-driven Front Desk Manager: Key Responsibilities: * Providing world class customer service during daily interaction ...

Grid Networks

Front Desk Manager

Reston, VA · On-site

$30 - $42/hr

GRID Networks is seeking a Front Desk Manager who will be responsible for overseeing the operations of the front desk or reception area in Northern Virginia office locations. The role involves ...

Grid Networks

Front Desk Manager

Reston, VA

$30 - $42/hr

GRID Networks is seeking a Front Desk Manager who will be responsible for overseeing the operations of the front desk or reception area in Northern Virginia office locations. The role involves ...

The Fitness Equation

Front Desk Manager

Ashburn, VA · On-site

$17.50 - $22.50/hr

The Fitness Equation is looking for a professional, performance-driven Front Desk Manager: Key Responsibilities * Providing world class customer service during daily interaction with club members and ...

Peraton

Front Desk Manager

Herndon, VA · On-site

$66K - $106K/yr

Responsibilities Peraton is seeking a Front Desk Manager who will be responsible for overseeing the operations of the front desk or reception area in Northern Virginia office locations. The role ...

Peraton

Front Desk Manager

Herndon, VA

$66K - $106K/yr

Responsibilities Peraton is seeking a Front Desk Manager who will be responsible for overseeing the operations of the front desk or reception area in Northern Virginia office locations. The role ...

Peraton

Front Desk Manager

Herndon, VA · On-site

$66K - $106K/yr

Responsibilities Peraton is seeking a Front Desk Manager who will be responsible for overseeing the operations of the front desk or reception area in Northern Virginia office locations. The role ...

Merriweather Lakehouse

Front Desk Manager

Columbia, MD · On-site

$16.50 - $21.50/hr

The Front Desk Manager serves as a leader and ambassador of the hotel, ensuring every guest interaction reflects the luxury, warmth, and attention to detail that define the Merriweather Lakehouse ...

Merriweather Lakehouse

Front Desk Manager

Columbia, MD · On-site

$16.50 - $21.50/hr

The Front Desk Manager serves as a leader and ambassador of the hotel, ensuring every guest interaction reflects the luxury, warmth, and attention to detail that define the Merriweather Lakehouse ...

Merriweather Lakehouse

Front Desk Manager

Columbia, MD

$16.75 - $21.75/hr

The Front Desk Manager serves as a leader and ambassador of the hotel, ensuring every guest interaction reflects the luxury, warmth, and attention to detail that define the Merriweather Lakehouse ...

Nova Plastic Surgery Llc

Front Desk Coordinator

Ashburn, VA · On-site

$16.50 - $21.50/hr

The Front Desk Coordinator plays a crucial role at NOVA Plastic Surgery and Dermatology, ensuring ... Manage online store payments and gift cards * Managing Incoming and Outgoing Calls * Demonstrate ...

Marriott

Assistant Front Desk Manager

Vienna, VA · On-site

$17.50 - $22/hr

CORE WORK ACTIVITIES Supporting Management of Front Desk Team Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision ...

Marriott

Assistant Front Desk Manager

Vienna, VA · On-site

$17.50 - $22/hr

CORE WORK ACTIVITIES Supporting Management of Front Desk Team Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision ...

Aramark

Assistant Front Desk Manager

Potomac, MD · On-site

$54K - $65K/yr

The Assistant Front Desk Manager will typically supervise entry-level employees and is responsible for leveraging process and procedures to maximize productivity and ensure high-quality deliverables.

Aramark

Assistant Front Desk Manager

Potomac, MD · On-site

$54K - $65K/yr

The Assistant Front Desk Manager will typically supervise entry-level employees and is responsible for leveraging process and procedures to maximize productivity and ensure high-quality deliverables.

Aramark

Assistant Front Desk Manager

Potomac, MD

$54K - $65K/yr

The Assistant Front Desk Manager will typically supervise entry-level employees and is responsible for leveraging process and procedures to maximize productivity and ensure high-quality deliverables.

Crescent

Assist Front Desk Mgr NX

Bethesda, MD · On-site

$18.25 - $23.50/hr

Position Overview We are seeking an experienced and service-driven Assistant Front Desk Manager t o support the daily operations of our Front Office and Guest Experience teams. This leadership role ...

next page

Showing results 1-20

All JobsFront Desk JobsFront Desk Manager JobsFront Desk Manager Jobs in Silver Spring, MD

Front Desk Manager information

See Silver Spring, MD salary details

$10

$19

$30

How much do front desk manager jobs pay per hour?

As of Jul 27, 2026, the average hourly pay for front desk manager in Silver Spring, MD is $19.88, according to ZipRecruiter salary data. Most workers in this role earn between $16.88 and $21.88 per hour, depending on experience, location, and employer.

What's the highest paying hotel GM job?

The highest paying hotel general manager (GM) positions are typically found in luxury or flagship properties, with salaries often exceeding $150,000 annually and sometimes reaching over $200,000 for large, high-end hotels. Compensation depends on the hotel's size, location, brand, and the manager's experience, with additional bonuses and benefits common in top-tier establishments.

What is the difference between a receptionist and a front desk manager?

A front desk manager oversees the front desk operations, supervises reception staff, and handles administrative tasks, while a receptionist primarily greets visitors, answers phones, and performs basic clerical duties. The manager typically has more responsibility, including staff management and problem-solving, often requiring leadership skills and experience in customer service or administration.

What is the difference between Front Desk Manager vs Receptionist?

AspectFront Desk ManagerReceptionist
ResponsibilitiesOversees front desk operations, manages staff, handles escalations, and ensures guest satisfactionGreets visitors, answers phones, schedules appointments, and performs administrative tasks
Required CredentialsHigh school diploma; experience in customer service; leadership skillsHigh school diploma or equivalent; strong communication skills
Work EnvironmentHotels, corporate offices, healthcare facilitiesHotels, clinics, offices

The Front Desk Manager typically has more responsibilities, including supervising staff and managing operations, while the Receptionist focuses on greeting visitors and administrative support. Both roles require strong communication skills and customer service experience, but the Front Desk Manager often needs leadership abilities and experience in managing a team.

What Is a Front Desk Manager?

A front desk manager works in a customer service capacity in an office, hotel, hospital, retail store, casino, or similar business. As a front desk manager, your main job duties include overseeing the front desk staff, including receptionists and other customer service workers, making guests feel welcomed, and resolving any customer issues. Customer service and communications skills are essential in this career, and having management experience is helpful. Depending on the employer, educational qualifications for this job include a high school diploma or a degree in hospitality management. An associate or bachelor’s degree may be necessary for advancement within the company.

What does a front desk manager do?

A front desk manager oversees the front office operations of a hotel, office, or organization, ensuring guest or visitor needs are met efficiently. They handle check-ins and check-outs, manage staff, resolve customer issues, and coordinate communication between departments, often using management software. Strong organizational and customer service skills are essential for this role.

What are some common challenges faced by Front Desk Managers and how can they be addressed?

Front Desk Managers often encounter challenges such as handling high volumes of guest check-ins and check-outs, resolving guest complaints efficiently, and managing team schedules to ensure adequate coverage. Successfully addressing these requires strong organizational and communication skills, as well as the ability to remain calm under pressure. Many Front Desk Managers find that regular staff training, implementing clear procedures, and fostering a supportive team environment help minimize issues and maintain high levels of guest satisfaction.

How much do front desk managers make in the US?

Front desk managers in the US typically earn a median annual salary of around $40,000 to $50,000, depending on experience, location, and industry. Salaries can vary based on the size of the organization and the complexity of the role, with some earning over $60,000 in higher-paying markets.

What are Front Desk Managers?

Front Desk Managers are professionals responsible for overseeing the operations and staff at the front desk of hotels, offices, or other establishments. They ensure guests or clients receive excellent service, handle reservations, manage check-ins and check-outs, and resolve any issues that arise. Additionally, they train and supervise front desk staff, maintain records, and coordinate with other departments to ensure smooth operations. Their role is crucial in creating a positive first impression and maintaining the overall efficiency of the front desk area.

What are the key skills and qualifications needed to thrive as a Front Desk Manager, and why are they important?

To thrive as a Front Desk Manager, you need strong organizational abilities, customer service expertise, and experience in hospitality or office administration, often supported by a relevant degree or certification. Familiarity with property management systems (PMS), reservation software, and office productivity tools is typically required. Excellent communication, problem-solving, and leadership skills help you manage staff and deliver outstanding guest experiences. These skills ensure efficient front desk operations, high customer satisfaction, and smooth coordination within the facility.
More about Front Desk Manager jobs
What are the most commonly searched types of Front Desk jobs in Silver Spring, MD? The most popular types of Front Desk jobs in Silver Spring, MD are:
What cities near Silver Spring, MD are hiring for Front Desk Manager jobs? Cities near Silver Spring, MD with the most Front Desk Manager job openings:
Front Desk Manager jobs near you
Infographic showing various Front Desk Manager job openings in Silver Spring, MD as of July 2026, with employment types broken down into 79% Full Time, 18% Part Time, 1% Temporary, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $41,348 per year, or $19.9 per hour.
Front Desk Manager

Front Desk Manager

The Fitness Equation

Ashburn, VA • On-site

$17.50 - $22.50/hr

Other

Posted 20 days ago

Job description

Front Desk Manager

The Fitness Equation is looking for a professional, performance-driven Front Desk Manager:

Key Responsibilities:

  • Providing world class customer service during daily interaction with club members and guests, greeting them with friendly, enthusiastic attitude and getting to know them by name
  • Maintaining Front Desk staff schedules, hiring and training to ensure Front Desk staff coverage and punctuality, particularly with opening and closing the club on time daily
  • Answering telephones and emails and communicating information to members, guests, and staff in a professional manner
  • Checking in members and guests and transitioning them to other areas, departments, and staff of the club
  • Selling and training staff to sell products and services available at the front desk such as towel service, drinks, TFE apparel, etc.
  • Addressing member and guest issues in a professional, calm and controlled manner, transitioning issues which require escalation to management as needed ensuring issues are documented per club policy and issues concerning safety are addressed per club policy
  • Maintaining a clean and organized front desk and lobby work area, also reporting on cleanliness and maintenance needs in club
  • Completing Front Desk staff timesheets for payroll and submitting them on time
  • Communicating company information (company goals, policies, procedures, etc.) to Front Desk staff
  • Creating and maintaining a phone/email/text tree for Front Desk staff and other staff the Front Desk needs to contact routinely

Qualifications:

  • H.S. diploma or GED minimum

Preferred Qualifications:

  • B.A. or B.S. in recreation, fitness, business, or related field preferred.
  • Previous experience in the fitness industry

TFE offers competitive compensation, benefits, and a FREE membership with employment. As part of TFE's educational assistance program for ongoing education, TFE agrees to pay educational expenses up to a maximum of $500.00 per staff member per year. This is a fast growing organization with opportunity for advancement based on performance. Only those individuals selected for an interview will be contacted.

Apply