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Front Desk Assistant Jobs in Addison, IL (NOW HIRING)

UFC Gym

Front Desk

Chicago, IL · On-site

$45K/yr

Attends monthly meetings or other scheduled meetings. Assist with inventory or product pricing, as ... The Front Desk Representative reports to the Front Desk Lead and Operations Manager. This position ...

Marriott

Assistant Front Desk Manager

Chicago, IL · On-site

$18 - $22.75/hr

Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Strives to ensure guest and employee satisfaction and achieve the operating budget. Assists in completing ...

Marriott

Assistant Front Desk Manager

Chicago, IL · On-site

$18 - $22.75/hr

Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Strives to ensure guest and employee satisfaction and achieve the operating budget. Assists in completing ...

Vinayaka Hospitality

Front Desk Supervisor

Oak Brook, IL · On-site

$20 - $21/hr

Front Desk Supervisor DEPARTMENT: Rooms/Front Office REPORTS TO: Front Office Manager JOB SUMMARY ... of the hotel. * Assist concierge in handling mail and facsimiles and providing guest with ...

Intangible Assets

Front Desk Receptionist

River Grove, IL · On-site

$14.75 - $19/hr

... detail * Assist with office management duties such as ordering supplies, organizing files, and ... Previous experience in customer service or front desk roles is highly desirable * Ability to handle ...

E.M.A. Hospitality

Front Desk Clerk

Lisle, IL · On-site

$13.75 - $17/hr

The Front Desk Clerk will be responsible for providing exceptional guest service, handling check ... Reservation Management: - Assist guests with making reservations, modifications, and cancellations ...

RRI, Inc.

Front Desk Supervisor

Chicago, IL

$8.50/hr

The Front Desk Supervisor is responsible for supervising all front desk operations, staff and ... area Assist with various accounting/financial functions including AP, city ledger billing ...

E.M.A. Hospitality

Front Desk Clerk

Itasca, IL · On-site

$18/hr

The Front Desk Clerk will be responsible for providing exceptional guest service, handling check ... Reservation Management: - Assist guests with making reservations, modifications, and cancellations ...

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Front Desk Assistant information

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How much do front desk assistant jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for front desk assistant in Addison, IL is $15.08, according to ZipRecruiter salary data. Most workers in this role earn between $12.02 and $17.36 per hour, depending on experience, location, and employer.

What is a front desk assistant?

Front Desk Assistants are professionals who manage the front desk area of an office, hotel, or other organization. They greet visitors, answer phone calls, respond to inquiries, and direct guests or clients to the appropriate person or department. In addition to providing customer service, they may also handle administrative tasks such as scheduling appointments, managing correspondence, and maintaining records. Their role is crucial in creating a positive first impression and ensuring the smooth operation of daily activities.

What are some common challenges front desk assistants face, and how can they handle them effectively?

Front Desk Assistants often encounter high volumes of visitors and calls, which can be overwhelming during peak hours. Staying organized, prioritizing tasks, and maintaining a calm demeanor are key to handling these challenges. Additionally, they may need to resolve conflicts or handle difficult guests; practicing active listening and clear communication helps in diffusing tense situations. Collaborating closely with other departments, such as security or housekeeping, also ensures smooth daily operations.

What are the key skills and qualifications needed to thrive as a front desk assistant, and why are they important?

To thrive as a Front Desk Assistant, you need strong organizational skills, attention to detail, and proficiency in office administration, typically supported by a high school diploma or equivalent. Familiarity with scheduling software, multi-line phone systems, and office productivity tools like Microsoft Office is often required. Excellent communication, a friendly demeanor, and the ability to handle stressful situations gracefully are standout soft skills. These abilities are crucial for ensuring smooth front desk operations, creating a positive first impression, and providing efficient support to staff and visitors.

What is the difference between Front Desk Assistant vs Receptionist?

AspectFront Desk AssistantReceptionist
CredentialsHigh school diploma or equivalent; some roles may require customer service experienceHigh school diploma or equivalent; often similar requirements
Work EnvironmentHotels, clinics, corporate offices, educational institutionsHotels, medical offices, corporate reception areas
Employer & Industry UsageCommonly used in hospitality, healthcare, and business sectorsPrimarily in hospitality, healthcare, and administrative settings
Search & Comparison IntentOften compared for customer service and administrative dutiesSimilar roles with slight variations in responsibilities

Both Front Desk Assistants and Receptionists perform front-line customer service and administrative tasks in various industries. While their roles overlap significantly, the term 'Receptionist' is more commonly associated with hospitality and healthcare settings, whereas 'Front Desk Assistant' may be used in a broader range of environments. Understanding these nuances helps in choosing the right job or training path.

Can a shy person be a front desk assistant?

A front desk assistant role involves interacting with visitors and handling phone calls, so good communication skills are important. While being shy may present some challenges, many shy individuals can succeed by developing their interpersonal skills and gaining experience. Comfort with customer service and a friendly demeanor are often valued in this position.
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Front Desk Assistant jobs near you

Front Desk Receptionist

Genesis Orthopedics & Sports Medicine

Saint Charles, IL

$14.75 - $18.75/hr

Full-time

Posted 10 days ago

Job description

Front Desk Receptionist - Genesis Orthopedics & Sports Medicine
Full-Time | In-Person | St. Charles, IL

Position Summary
Genesis Orthopedics & Sports Medicine is seeking a dynamic, detail-oriented, and reliable Front Desk Receptionist to join our clinical team. This full-time, on-site role is essential to delivering a seamless and welcoming patient experience.

This position requires:

  • Prior experience working at a medical office front desk, including patient check-in and check-out processes.
  • Proficiency in insurance verification to ensure accurate coverage prior to patient appointments.
  • Spanish language fluency to communicate effectively with our diverse patient population.
  • Strong organizational skills and the ability to multitask in a fast-paced clinical setting.

You will handle patient reception, insurance verification, scheduling, and administrative support, working closely with our clinical team to ensure efficient operations. Epic EHR experience and orthopedic front desk experience are highly valued.

Key Responsibilities

  • Greet and assist patients in alignment with our Mission and Values.
  • Perform patient check-in/check-out, ensuring prior authorizations, accurate guarantor information, and all required paperwork are completed.
  • Verify insurance coverage and collect co-pays, self-pay balances, and other billing-related payments.
  • Schedule, confirm, and follow up on appointments and visits.
  • Maintain accurate patient records and documentation.
  • Collaborate with on-site clinical teams and off-site support staff.
  • Keep the front desk area clean, organized, and patient-ready.
  • Assist clinical staff with administrative tasks as needed.

Schedule

  • Full-time, Monday-Friday, 8-hour day shifts.
  • Clinic locations: St. Charles, Oak Brook, and Aurora (with potential temporary assignments to other locations as needed).

Requirements

Qualifications

Education:

  • High school diploma or equivalent (required)
  • Associate degree or relevant training (preferred)

Experience:

  • Minimum 2 years in a medical front desk or customer service role (medical office experience required).
  • Insurance verification experience (required).
  • Epic EHR experience (preferred).
  • Orthopedic front desk experience (preferred).

Skills & Abilities:

  • Fluent in English (required) and Spanish (required for patient interaction).
  • Excellent verbal and written communication skills.
  • Strong organizational skills with attention to detail.
  • Ability to multitask and remain composed in a busy environment.
  • Proficiency in scheduling systems and basic computer applications.

Benefits

About Genesis
At Genesis Orthopedics & Sports Medicine, our mission is to improve the quality of life for our patients through advanced orthopedic and sports medicine care delivered with personalized attention. We believe in treating the whole person-physically and emotionally-while fostering lasting relationships.

Our values:

    • Compassion: We understand and care about what patients are going through.
    • Excellence: We strive for exceptional quality and continuous improvement.
    • Humility: We sacrifice for the good of the team and our patients.
    • Faith: We believe the impossible is possible.
    • Passion: We bring energy and optimism to every task, interaction, and project.

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