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Front Desk Assistant Jobs in Addison, IL (NOW HIRING)

UFC Gym

Front Desk

Chicago, IL · On-site

$45K/yr

Attends monthly meetings or other scheduled meetings. * Assist with inventory or product pricing ... The Front Desk Representative reports to the Front Desk Lead and Operations Manager. This position ...

ISSA Personal Trainers

Front Desk

Chicago, IL · On-site

$45K/yr

Attends monthly meetings or other scheduled meetings. * Assist with inventory or product pricing ... The Front Desk Representative reports to the Front Desk Lead and Operations Manager. This position ...

Altitude Trampoline Park

Front Desk

Niles, IL

$17 - $22/hr

Front Desk Manager Description INTRODUCTION The Front Desk Manager directs and coordinates the activities of the front desk including training and supervising all front desk staff members as well as ...

Deerfield Dental Care

Front Desk

Deerfield, IL

$20 - $25/hr

Join Our Front Desk Team! Deerfield Dental Care is looking for a friendly and organized Front Desk ... Assist with billing, insurance verification, and payment processing. • Support daily office ...

White Lodging Careers

Front Desk Supervisor

Chicago, IL · On-site

$18.90 - $21/hr

Perform hands-on front desk duties and operate hotel front office systems and equipment as needed - leading by example alongside your team every shift * Assist with new associate onboarding, training ...

White Lodging

Front Desk Supervisor

Chicago, IL · On-site

$18.90 - $21/hr

Perform hands-on front desk duties and operate hotel front office systems and equipment as needed -- leading by example alongside your team every shift * Assist with new associate onboarding ...

Altitude Trampoline Park

Front Desk

Niles, IL

$14 - $18/hr

Front Desk: As a member of Altitude's front desk team you will be responsible for creating a friendly, professional welcome to our customers. The front desk team members must create a positive upbeat ...

Deerfield Dental Care

Front Desk

Deerfield, IL · On-site

$20 - $25/hr

Join Our Front Desk Team! Deerfield Dental Care is looking for a friendly and organized Front Desk ... Assist with billing, insurance verification, and payment processing. • Support daily office ...

Alphabe Insight

Front Desk Representative

Chicago, IL · On-site

$40K - $43K/yr

Greet and assist visitors in a professional and friendly manner * Answer and direct incoming phone calls efficiently * Manage front desk operations including mail distribution and scheduling

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Front Desk Assistant information

See Addison, IL salary details

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How much do front desk assistant jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for front desk assistant in Addison, IL is $15.08, according to ZipRecruiter salary data. Most workers in this role earn between $12.02 and $17.36 per hour, depending on experience, location, and employer.

What is a front desk assistant?

Front Desk Assistants are professionals who manage the front desk area of an office, hotel, or other organization. They greet visitors, answer phone calls, respond to inquiries, and direct guests or clients to the appropriate person or department. In addition to providing customer service, they may also handle administrative tasks such as scheduling appointments, managing correspondence, and maintaining records. Their role is crucial in creating a positive first impression and ensuring the smooth operation of daily activities.

What are some common challenges front desk assistants face, and how can they handle them effectively?

Front Desk Assistants often encounter high volumes of visitors and calls, which can be overwhelming during peak hours. Staying organized, prioritizing tasks, and maintaining a calm demeanor are key to handling these challenges. Additionally, they may need to resolve conflicts or handle difficult guests; practicing active listening and clear communication helps in diffusing tense situations. Collaborating closely with other departments, such as security or housekeeping, also ensures smooth daily operations.

What are the key skills and qualifications needed to thrive as a front desk assistant, and why are they important?

To thrive as a Front Desk Assistant, you need strong organizational skills, attention to detail, and proficiency in office administration, typically supported by a high school diploma or equivalent. Familiarity with scheduling software, multi-line phone systems, and office productivity tools like Microsoft Office is often required. Excellent communication, a friendly demeanor, and the ability to handle stressful situations gracefully are standout soft skills. These abilities are crucial for ensuring smooth front desk operations, creating a positive first impression, and providing efficient support to staff and visitors.

What is the difference between Front Desk Assistant vs Receptionist?

AspectFront Desk AssistantReceptionist
CredentialsHigh school diploma or equivalent; some roles may require customer service experienceHigh school diploma or equivalent; often similar requirements
Work EnvironmentHotels, clinics, corporate offices, educational institutionsHotels, medical offices, corporate reception areas
Employer & Industry UsageCommonly used in hospitality, healthcare, and business sectorsPrimarily in hospitality, healthcare, and administrative settings
Search & Comparison IntentOften compared for customer service and administrative dutiesSimilar roles with slight variations in responsibilities

Both Front Desk Assistants and Receptionists perform front-line customer service and administrative tasks in various industries. While their roles overlap significantly, the term 'Receptionist' is more commonly associated with hospitality and healthcare settings, whereas 'Front Desk Assistant' may be used in a broader range of environments. Understanding these nuances helps in choosing the right job or training path.

Can a shy person be a front desk assistant?

A front desk assistant role involves interacting with visitors and handling phone calls, so good communication skills are important. While being shy may present some challenges, many shy individuals can succeed by developing their interpersonal skills and gaining experience. Comfort with customer service and a friendly demeanor are often valued in this position.
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Front Desk

UFC Gym

Chicago, IL • On-site

$45K/yr

Other

Medical, Dental, Vision, PTO

This job post has expired today. Applications are no longer accepted.

UFC Gym rating

7.4

Company rating: 7.4 out of 10

Based on 11 frontline employees who took The Breakroom Quiz

11th of 63 rated gym and leisure clubs

Job description

UFC Gym Front Desk Representative

The Front Desk Representative is the first line of contact for members and guests. They deliver superior customer service while assisting members with purchases and directing membership inquiries.

Essential Duties & Responsibilities:

  • Front Desk Customer Service
  • Warmly greets members and guests as they enter and leave the club.
  • Answers incoming calls in a professional and efficient manner and transfers phone calls promptly and to the right department or individuals.
  • Checks in members and verifies membership; signs up members for group fit or ultimate classes.
  • Registers prospective members and directs them to the membership department.
  • Addresses members' questions or direct them to the appropriate individual for better assistance.
  • Sells supplements, apparel and other UFC Gym retail items to members. Rings up purchases on the point of sales system and provides accurate change.
  • Maintains a professional image and behavior at all times- avoids eating, sitting, reading, internet surfing, using a personal cell phone or other activities which are not work related.
  • Responds professionally to requests and inquiries from guests, members, and staff. Provides information to members regarding special club events. Immediately reports or escalates to management any unsafe conditions or emergency situations.

Administrative

  • Keeps front desk and lobby neat and clean at all times.
  • Performs opening and closing procedures for the front desk, as assigned.
  • Attends monthly meetings or other scheduled meetings.
  • Assist with inventory or product pricing, as needed.
  • Calls all past due members regarding late dues and down payments.

Organization Relationships:

The Front Desk Representative reports to the Front Desk Lead and Operations Manager. This position may interact with all levels of management and staff within Corporate and Field offices, in the clubs, and within the Front Desk Representative team.

Required Qualifications:

  • Knowledge, skills & abilities: Must be energetic and possess a very friendly, outgoing personality and positive attitude. Possess strong interpersonal and communication skills, including telephone etiquette. Possess a strong customer service focus. Understands and follows oral and written instructions. Able to multi-task and perform tasks with accuracy and attention to detail. Must be a team player and possess a can-do attitude. Adhere to meal and rest break periods and must clock in and out for all shift times.
  • Minimum certifications/educational level: High school diploma or GED required. Current Cardiopulmonary Resuscitation (CPR) and Automated External Defibrillator (AED) certification.
  • Minimum experience: Must have 6 months' customer service experience in health club, retail, hospitality or food service industry. Experience with multiple phone lines preferred. Basic computer skills.
  • Physical Requirements: Required to stand, reach with hands and arms, stoop, kneel, crouch, or crawl. Occasionally lift and/or move up to 25 pounds. Ability to stand and remain on your feet for a full shift.

Benefits:

  • Employee discounts
  • Free uniforms
  • Health insurance for eligible employees
  • Opportunity for advancement
  • Training & development
  • Bonus based on performance for eligible employees
  • Competitive salary
  • Dental insurance for eligible employees
  • Paid time off
  • Tuition assistance
  • Vision insurance for eligible employees
  • Wellness resources

Compensation: $45,000.00 per year

Train Different, Live Different, Work Different. At UFC GYM we inspire others to reach their potential in and out of the gym. We are passionate about maximizing potential – in our members, our teammates and ourselves. Think big, don't settle and change lives including your own. If you believe in excellence, value a high-performance lifestyle and are passionate about enriching lives through health and fitness, then you belong here.

UFC GYM is an original. The Original. We are proud to be the global leader in mixed martial arts inspired fitness and conditioning. Forged from the partnership of two powerhouses, the Ultimate Fighting Championship and New Evolution Ventures (NEV), we empower everyone to access the training benefits and programs of elite UFC athletes.

UFC GYM is more than a brand. We are a community of fitness committed individuals who believe in the power of a team approach. Your success is our success. Join our family and find out!

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