We are looking for a Bilingual IT Tier 1 Helpdesk Agent to act as point of contact for technical support of internal users, as well as several vendors from DEX's Managed IT Services. They respond to ...
We are looking for a Bilingual IT Tier 1 Helpdesk Agent to act as point of contact for technical support of internal users, as well as several vendors from DEX's Managed IT Services. They respond to ...
Information Technology Help Desk
Mount Hermon, CA · On-site
$17.15 - $19.25/hr
The IT Help Desk is responsible for helping to maintain the information technology infrastructure in a manner consistent with MHA's mission, vision, culture code and standards of conduct. General ...
Information Technology Help Desk
Mount Hermon, CA · On-site
$17.15 - $19.25/hr
The IT Help Desk is responsible for helping to maintain the information technology infrastructure in a manner consistent with MHA's mission, vision, culture code and standards of conduct. General ...
We are looking for a Bilingual IT Tier 1 Helpdesk Agent to act as point of contact for technical support of internal users, as well as several vendors from DEX's Managed IT Services. They respond to ...
Quick apply
We are looking for a Bilingual IT Tier 1 Helpdesk Agent to act as point of contact for technical support of internal users, as well as several vendors from DEX's Managed IT Services. They respond to ...
IT Helpdesk Analyst (Level 1 / L1 Support)
Washington, DC · On-site
$21 - $24/hr
We have been providing IT solutions to customers from different industry sectors, helping them control costs and release internal resources to focus on strategic issues. AHU Technologies INC was co ...
IT Helpdesk Analyst (Level 1 / L1 Support)
Washington, DC · On-site
$21 - $24/hr
We have been providing IT solutions to customers from different industry sectors, helping them control costs and release internal resources to focus on strategic issues. AHU Technologies INC was co ...
We are looking for a Bilingual IT Tier 1 Helpdesk Agent to act as point of contact for technical support of internal users, as well as several vendors from DEX's Managed IT Services. They respond to ...
We are looking for a Bilingual IT Tier 1 Helpdesk Agent to act as point of contact for technical support of internal users, as well as several vendors from DEX's Managed IT Services. They respond to ...
We are looking for a Bilingual IT Tier 1 Helpdesk Agent to act as point of contact for technical support of internal users, as well as several vendors from DEX's Managed IT Services. They respond to ...
We are looking for a Bilingual IT Tier 1 Helpdesk Agent to act as point of contact for technical support of internal users, as well as several vendors from DEX's Managed IT Services. They respond to ...
We are looking for a Bilingual IT Tier 1 Helpdesk Agent to act as point of contact for technical support of internal users, as well as several vendors from DEX's Managed IT Services. They respond to ...
Quick apply
We are looking for a Bilingual IT Tier 1 Helpdesk Agent to act as point of contact for technical support of internal users, as well as several vendors from DEX's Managed IT Services. They respond to ...
We are looking for a Bilingual IT Tier 1 Helpdesk Agent to act as point of contact for technical support of internal users, as well as several vendors from DEX's Managed IT Services. They respond to ...
Quick apply
We are looking for a Bilingual IT Tier 1 Helpdesk Agent to act as point of contact for technical support of internal users, as well as several vendors from DEX's Managed IT Services. They respond to ...
IT HELP DESK
Ann Arbor, MI · On-site
Job Title: Contract IT Help Desk Qualifications This is an onsite position located in Ann Arbor, Michigan. Relocation assistance will not be provided required * Associate degree or higher * Help Desk ...
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IT HELP DESK
Ann Arbor, MI · On-site
Job Title: Contract IT Help Desk Qualifications This is an onsite position located in Ann Arbor, Michigan. Relocation assistance will not be provided required * Associate degree or higher * Help Desk ...
Overview Job Title: IT Help Desk Location: Victor, NY (Onsite) Employment Type: 6-month contract to hire Hours: Monday - Friday (7:30 am - 4 pm) About the Company Our client is a well-established ...
Overview Job Title: IT Help Desk Location: Victor, NY (Onsite) Employment Type: 6-month contract to hire Hours: Monday - Friday (7:30 am - 4 pm) About the Company Our client is a well-established ...
Entry Level IT Generalist
Chicago, IL · On-site
They are seeking an Entry Level IT Generalist to support the IT Coordinator in maintaining office ... Responsibilities : • Operate and manage the company helpdesk system: • Assist with support of ...
Entry Level IT Generalist
Chicago, IL · On-site
They are seeking an Entry Level IT Generalist to support the IT Coordinator in maintaining office ... Responsibilities : • Operate and manage the company helpdesk system: • Assist with support of ...
IT Help Desk
$80K - $90K/yr
... IT Helpdesk. This is a high-profile position that will oversee 1500+ devices. Bilingual Spanish-English communication skills are required, as this role regularly supports and collaborates with both ...
IT Help Desk
$80K - $90K/yr
... IT Helpdesk. This is a high-profile position that will oversee 1500+ devices. Bilingual Spanish-English communication skills are required, as this role regularly supports and collaborates with both ...
IT Help Desk Technician
Norwich, CT · On-site
$23 - $25/hr
This role is ideal for candidates with IT Help Desk or technical support experience who enjoy problem-solving, customer service, and hands-on work. What You'll Do * Respond to printer service ...
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IT Help Desk Technician
Norwich, CT · On-site
$23 - $25/hr
This role is ideal for candidates with IT Help Desk or technical support experience who enjoy problem-solving, customer service, and hands-on work. What You'll Do * Respond to printer service ...
KEY RESPONSIBILITIES & ESSENTIAL TASKS: 1. Helpdesk Operations & Tier 1/2 Support * Tier 1 (Triage ... software licenses from receipt through deployment to final disposal. * Coordinate equipment ...
KEY RESPONSIBILITIES & ESSENTIAL TASKS: 1. Helpdesk Operations & Tier 1/2 Support * Tier 1 (Triage ... software licenses from receipt through deployment to final disposal. * Coordinate equipment ...
IT HELP DESK TECHNICIAN
El Segundo, CA · On-site +1
$50K - $68K/yr
Job Title: IT Help Desk Technician Reports to: IT Help Desk Manager Location: El Segundo, CA FLSA ... Serve as the primary point of contact for IT support requests from restaurant locations and ...
IT HELP DESK TECHNICIAN
El Segundo, CA · On-site +1
$50K - $68K/yr
Job Title: IT Help Desk Technician Reports to: IT Help Desk Manager Location: El Segundo, CA FLSA ... Serve as the primary point of contact for IT support requests from restaurant locations and ...
IT Helpdesk Primary Location : Louisville, Kentucky V-Soft Consulting is currently hiring for a IT Helpdesk for our premier client in Louisville, Kentucky. Knowledge and Skills: Some college ...
IT Helpdesk Primary Location : Louisville, Kentucky V-Soft Consulting is currently hiring for a IT Helpdesk for our premier client in Louisville, Kentucky. Knowledge and Skills: Some college ...
IT Help Desk Technician
Decatur, IN · On-site
The IT Help Desk Technician is responsible for implementing and maintaining the hospital ... Requirements: 40 hours per week - First Shift Monday through Friday from 7:00 AM to 3:30 PM On-Call ...
Quick apply
IT Help Desk Technician
Decatur, IN · On-site
The IT Help Desk Technician is responsible for implementing and maintaining the hospital ... Requirements: 40 hours per week - First Shift Monday through Friday from 7:00 AM to 3:30 PM On-Call ...
IT Technical Support
Manhattan, NY · On-site
$60K - $100K/yr
Serve as the first line helpdesk engineer, providing day-to-day support to MacOS users ... from their competitors.
IT Technical Support
Manhattan, NY · On-site
$60K - $100K/yr
Serve as the first line helpdesk engineer, providing day-to-day support to MacOS users ... from their competitors.
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Remote IT Support (WFH Tech Advisor)
Green Valley, AZ · Remote
$45K - $65K/yr
... work from home. HOURS: We are actively seeking candidates for ALL Shifts DESCRIPTION: Agents for the ITSC provide high-touch, white-glove support for corporate IT, business software and mobile ...
Quick apply
Be Seen First
Remote IT Support (WFH Tech Advisor)
Green Valley, AZ · Remote
$45K - $65K/yr
... work from home. HOURS: We are actively seeking candidates for ALL Shifts DESCRIPTION: Agents for the ITSC provide high-touch, white-glove support for corporate IT, business software and mobile ...
IT Help Desk
$20 - $22/hr
IT Help Desk Salary: $20.00 - $22.00 per hour, DOE with a $1 differential for hours worked at night ... Monday - Friday from 2:00 PM to 10:30 PM Location: This position is based at our Service Center in ...
IT Help Desk
$20 - $22/hr
IT Help Desk Salary: $20.00 - $22.00 per hour, DOE with a $1 differential for hours worked at night ... Monday - Friday from 2:00 PM to 10:30 PM Location: This position is based at our Service Center in ...
From Home It Helpdesk information
See salary details
$12.74 - $14.66
2% of jobs
$14.66 - $16.59
6% of jobs
$16.59 - $18.51
12% of jobs
$19.05 is the 25th percentile. Wages below this are outliers.
$18.51 - $20.43
17% of jobs
The median wage is $21.97 / hr.
$20.43 - $22.36
16% of jobs
$22.36 - $24.28
16% of jobs
$25.24 is the 75th percentile. Wages above this are outliers.
$24.28 - $26.20
12% of jobs
$26.20 - $28.13
7% of jobs
$28.13 - $30.05
6% of jobs
$30.05 - $31.97
3% of jobs
$31.97 - $33.89
2% of jobs
$12
$23
$33
How much do from home it helpdesk jobs pay per hour?
As of Aug 22, 2026, the average hourly pay for from home it helpdesk in the United States is $23.15, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $25.96 per hour, depending on experience, location, and employer.
What is the difference between From Home It Helpdesk vs From Home Network Support Specialist?
| Aspect | From Home It Helpdesk | From Home Network Support Specialist |
|---|---|---|
| Certifications | CompTIA A+, Microsoft Certified | CompTIA Network+, Cisco CCNA |
| Work Environment | Helpdesk ticketing systems, remote troubleshooting | Network configuration, remote network monitoring |
| Industry Usage | IT support, customer service | Network infrastructure, enterprise IT |
From Home It Helpdesk and From Home Network Support Specialist roles both involve remote technical support. However, the Helpdesk focuses on troubleshooting hardware and software issues for end-users, while Network Support Specialists handle network infrastructure and connectivity problems. Certifications and daily tasks differ accordingly, with Helpdesk roles emphasizing customer service and basic troubleshooting, and Network Support roles requiring networking expertise.
What cities are hiring for From Home It Helpdesk jobs?
Cities with the most From Home It Helpdesk job openings:
What are the most commonly searched types of It Helpdesk jobs?
The most popular types of It Helpdesk jobs are:
What states have the most From Home It Helpdesk jobs?
States with the most job openings for From Home It Helpdesk jobs include:
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Re-posted 5 days ago
DEX Imaging rating
4.9
Based on 22 frontline employees who took The Breakroom Quiz
625th of 734 rated retailers
Job description
Dex Imaging is a leading provider of document handling equipment and services with multiple offices and locations throughout the United States. Vendor agnostic providing the best document handling solutions in the industry with no dependency on a single manufacturer. Dex Imaging is a leader in information technology and a manufacturer of associated electronic document handling reporting devices.
We are looking for a Bilingual IT Tier 1 Helpdesk Agent to act as point of contact for technical support of internal users, as well as several vendors from DEX’s Managed IT Services. They respond to incoming requests for IT support and resolve network, hardware and software issues with computers. They also perform technical maintenance and software installations and updates.
Duties and Responsibilities
- Serving as the first point of contact for customers seeking technical assistance over the phone or email.
- Performing remote troubleshooting through diagnostic techniques and pertinent questions
- Follow up on outstanding requests and ensure timely resolution
- Create accounts and configure hardware as part of on-boarding process.
- Support audio and video equipment in conference rooms.
- Manage and monitor internal assets to ensure accurate inventory recordsTrack, route, and escalate unresolved issues to Service Manager.
- Deliver hardware support including replacing SSDs/HDDs, adding RAM, identifying and replacing damaged equipment.
- Client PC connectivity - ethernet, TCP/IP and VPN.
Experience and Qualifications
- Bilingual in English and Spanish preferred
- High School diploma required, technical school or 2 plus years of IT helpdesk experience
- CompTIA A+ Certification or equivalent experience preferred.
- Knowledge of Windows 7, Mac OS X, Google Collaboration Apps and Office 365.
- Knowledge of Mac and PC hardware, Printers, scanners, computer peripherals, Mobile devices (iOS,Android).
- Strong customer service and troubleshooting skills.
- Ability to communicate technical information, both verbal and written, to a wide range of end- users.
- Good understanding of computer systems, mobile devices, and other tech products.
- Ability to diagnose and resolve basic technical issues.
- Experience with desktop security products.
Dex Benefits
- After 90 days, accrue paid time off
- After 60 days, eligible for 401K, health benefits (Medical, Dental, Vision & Life)
- Paid holidays
What DEX Imaging employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About DEX Imaging
Sourced by ZipRecruiter
Industry
Office supplies and stationery stores
Company size
1,001 - 5,000 Employees
Headquarters location
Tampa, FL, US
Year founded
2002