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From Home Data Optimization Jobs (NOW HIRING)

Geico

Omnichannel Data Optimization Analyst

Bethesda, MD · Hybrid

$71K - $141K/yr

Provide data-driven insights to facilitate the migration from Nuance to AWS. * Ensure seamless ... ability to work from anywhere in the US for up to four weeks per year. The equal employment ...

Digipulse Technologies, Inc

Data Engineer -

Texas City, TX · On-site

$98K - $117K/yr

This is Sankari from DigiPulse. Client: Fidelity in KY,NH - W2 Only- No Visa sponsor 1. Data Engineer - Tableau, ETL, Data Pipelines, Data Optimization, Dimensional Modeling, SQL 2. Administrator ...

Software Technology Inc

Data Engineer 2

Chicago, IL

$118K - $141K/yr

Big Data Optimization Project Big Data optimization project to optimize the data flow. Job ... Test Airflow, correct errors and make necessary modifications during our migration from SAS.

Machinify

DMG Data Mining Analyst II

$90K - $140K/yr

Query optimization * Experience with healthcare data highly desired. What We Offer * Work from anywhere in the US! Machinify is digital-first. * Top Medical/Dental/Vision offerings * FSA/HSA

KDA Consulting Inc

Data Engineer

Chantilly, VA · On-site

$117K - $140K/yr

Design, develop, and maintain scalable ETL/ELT pipelines to ingest, transform, and load data from ... Implement indexing, partitioning, and query optimization strategies * Monitor and troubleshoot data ...

KDA Consulting Inc

Data Engineer

Mclean, VA · On-site

$115K - $139K/yr

Design, develop, and maintain scalable ETL/ELT pipelines to ingest, transform, and load data from ... Implement indexing, partitioning, and query optimization strategies * Monitor and troubleshoot data ...

KDA Consulting Inc

Data Engineer

Herndon, VA · On-site

$117K - $141K/yr

Design, develop, and maintain scalable ETL/ELT pipelines to ingest, transform, and load data from ... Implement indexing, partitioning, and query optimization strategies * Monitor and troubleshoot data ...

KDA Consulting Inc

Data Engineer

Chantilly, VA · On-site

$117K - $140K/yr

Design, develop, and maintain scalable ETL/ELT pipelines to ingest, transform, and load data from ... Implement indexing, partitioning, and query optimization strategies * Monitor and troubleshoot data ...

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From Home Data Optimization information

What is the difference between From Home Data Optimization vs From Home Data Analysis?

AspectFrom Home Data OptimizationFrom Home Data Analysis
Primary FocusImproving data processes and systems for better efficiencyInterpreting data to generate insights and reports
Skills RequiredData management, process improvement, technical toolsStatistical analysis, data visualization, reporting skills
Work EnvironmentRemote, often collaborating with IT or data teamsRemote, working with business teams to interpret data

From Home Data Optimization focuses on enhancing data systems and workflows, while From Home Data Analysis emphasizes interpreting data to support decision-making. Both roles are remote and require strong technical skills, but their core objectives differ: one improves data processes, the other derives insights from data.

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From Home Data Optimization jobs near you
Infographic showing various From Home Data Optimization job openings in the United States as of June 2026, with employment types broken down into 74% Full Time, 21% Part Time, and 5% Contract. Highlights an 63% In-person, 16% Hybrid, and 21% Remote job distribution.
Omnichannel Data Optimization Analyst

Omnichannel Data Optimization Analyst

GEICO

Richardson, TX • On-site

$71K - $141K/yr

Full-time

Medical, Retirement, PTO

Posted 26 days ago

GEICO rating

8.1

Company rating: 8.1 out of 10

Based on 351 frontline employees who took The Breakroom Quiz

134th of 261 rated insurance

Job description

At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.
Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers' expectations while making a real impact for our company through our shared purpose.
When you join our company, we want you to feel valued, supported and proud to work here. That's why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers.
Key Responsibilities:
  • Identify Top Call Drivers to Automate:
    • Analyze call center data to identify the primary drivers of inbound calls.
    • Develop strategies for automating top call drivers to improve efficiency and customer satisfaction.
  • Create Metrics and Dashboards:
    • Design and implement metrics and dashboards to measure inbound call types.
    • Evaluate Interactive Voice Response (IVR) performance and identify gaps for improvement.
    • Provide actionable insights to enhance IVR systems and processes.
  • Support AWS Cloud Call Center Migration:
    • Collaborate with the AWS cloud call center project team.
    • Provide data-driven insights to facilitate the migration from Nuance to AWS.
    • Ensure seamless transition and integration of call center operations to the AWS platform.

Technical Skills Required:
  • Demonstrated proficiency in call center analytics.
  • Expertise in Power BI for data visualization and reporting.
  • Advanced knowledge of SAS and SQL for data analysis and manipulation.
  • Experience in IVR analysis and performance measurement.
  • Familiarity with Nuance data, ETL processes, and data analysis.

Preferred Skills:
  • Proficiency in Python for advanced data analysis and automation.
  • Strong leadership abilities to guide and mentor team members.
  • Six Sigma certification or experience in process improvement methodologies.
  • Expertise in data measurement techniques and best practices.

Qualifications:
  • Bachelor's degree in Data Science, Statistics, Computer Science, or a related field. A Master's degree is preferred.
  • Minimum of 5 years of experience in call center data analysis or a related role.
  • Proven track record of identifying and implementing process improvements in call center operations.
  • Excellent analytical, problem-solving, and decision-making skills.
  • Strong communication skills, with the ability to convey complex data insights to non-technical stakeholders.

Why Join Us?
  • Opportunity to make a significant impact on the efficiency and effectiveness of our call center operations.
  • Collaborative and innovative work environment with opportunities for professional growth and development.
  • Comprehensive benefits package, including health insurance, retirement plans, and paid time off.

Position is hybrid- three days a week in office at the Richardson, TX location.
#LI-HB1
Annual Salary
$71,750.00 - $141,450.00
The above annual salary range is a general guideline. Multiple factors are taken into consideration to arrive at the final hourly rate/ annual salary to be offered to the selected candidate. Factors include, but are not limited to, the scope and responsibilities of the role, the selected candidate's work experience, education and training, the work location as well as market and business considerations.
GEICO will consider sponsoring a new qualified applicant for employment authorization for this position.
The GEICO Pledge:
Great Company: At GEICO, we help our customers through life's twists and turns. Our mission is to protect people when they need it most and we're constantly evolving to stay ahead of their needs.
We're an iconic brand that thrives on innovation, exceeding our customers' expectations and enabling our collective success. From day one, you'll take on exciting challenges that help you grow and collaborate with dynamic teams who want to make a positive impact on people's lives.
Great Careers: We offer a career where you can learn, grow, and thrive through personalized development programs, created with your career - and your potential - in mind. You'll have access to industry leading training, certification assistance, career mentorship and coaching with supportive leaders at all levels.
Great Culture: We foster an inclusive culture of shared success, rooted in integrity, a bias for action and a winning mindset. Grounded by our core values, we have an an established culture of caring, inclusion, and belonging, that values different perspectives. Our teams are led by dynamic, multi-faceted teams led by supportive leaders, driven by performance excellence and unified under a shared purpose.
As part of our culture, we also offer employee engagement and recognition programs that reward the positive impact our work makes on the lives of our customers.
Great Rewards: We offer compensation and benefits built to enhance your physical well-being, mental and emotional health and financial future.
  • Comprehensive Total Rewards program that offers personalized coverage tailor-made for you and your family's overall well-being.
  • Financial benefits including market-competitive compensation; a 401K savings plan vested from day one that offers a 6% match; performance and recognition-based incentives; and tuition assistance.
  • Access to additional benefits like mental healthcare as well as fertility and adoption assistance.
  • Supports flexibility- We provide workplace flexibility as well as our GEICO Flex program, which offers the ability to work from anywhere in the US for up to four weeks per year.

The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled.
GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.

What GEICO employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About GEICO

Sourced by ZipRecruiter

GEICO is built on ingenuity, perseverance, innovation, resilience, and hard, honest work. From its humble beginnings in the midst of the Great Depression to its current place as one of the most successful companies in the nation, GEICO represents a quintessential American success story. At GEICO, we love that our associates are proud goal-seekers, and that's why we believe in celebrating their milestones and rewarding their achievements. Throughout the year we reward performance and accomplishments, host programs that recognize personal successes, and acknowledge innovation, service, and leadership.

Industry

Insurance services

Company size

10,000+ Employees

Headquarters location

Chevy Chase, MD, US

Year founded

1936

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