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Freight Import Agent Jobs (NOW HIRING)

Expeditors

Import Agent

Columbus, OH

Scope of Position Ensure timely and accurate movement of freight and information, while providing ... Ocean Import Lead Agent, Supervisor and Manager Additional Information Expeditors offers excellent ...

Expeditors

Import Agent

Columbus, OH · On-site

Scope of Position Ensure timely and accurate movement of freight and information, while providing ... Ocean Import Lead Agent, Supervisor and Manager Additional Information Expeditors offers excellent ...

Maersk

Air Operations Specialist

Atlanta, GA · On-site

$28.85/hr

Position Summary An Air Import Agent is responsible for coordinating and managing international air freight import shipments. This role ensures cargo is moved efficiently from origin to destination ...

Maersk

Air Operations Specialist

Hapeville, GA · On-site

$28.85/hr

Position Summary An Air Import Agent is responsible for coordinating and managing international air freight import shipments. This role ensures cargo is moved efficiently from origin to destination ...

Nippon Express USA

Ocean Import Agent

Seatac, WA · On-site

$25 - $26/hr

NEU has enjoyed tremendous growth and success as one of the top five international freight ... Prepare import shipments for assigned customers. This may include customs clearance, shipping ...

Nippon Express USA

Ocean Import Agent

Seatac, WA · On-site

$25 - $26/hr

NEU has enjoyed tremendous growth and success as one of the top five international freight ... Prepare import shipments for assigned customers. This may include customs clearance, shipping ...

Expeditors

Ocean Import Agent

Portland, OR · On-site

Scope of Position Ensure timely and accurate movement of freight and information, while providing ... Ocean Import Lead Agent, Supervisor and Manager Additional Information Expeditors offers excellent ...

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Freight Import Agent information

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$10

$24

$64

How much do freight import agent jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for freight import agent in the United States is $24.62, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $24.04 per hour, depending on experience, location, and employer.

What is a freight import agent?

Freight Import Agents are logistics professionals responsible for coordinating and managing the importation of goods into a country. They handle documentation, customs clearance, and communication with shipping companies and clients to ensure that shipments arrive safely and on time. Their role often involves tracking shipments, verifying compliance with import regulations, and resolving any issues that arise during the transportation process. Freight Import Agents play a critical part in international trade by facilitating the smooth movement of goods across borders.

What are the key skills and qualifications needed to thrive as a freight import agent?

To thrive as a Freight Import Agent, you need knowledge of international shipping regulations, customs procedures, and logistics coordination, often supported by experience in freight forwarding or a related field. Familiarity with transportation management systems (TMS), customs documentation software, and tracking platforms is typically required. Strong organizational skills, attention to detail, and effective communication are crucial soft skills for managing shipments and collaborating with clients and carriers. These skills ensure efficient and compliant import processes, minimize delays, and help maintain positive customer relationships.

What are some common challenges faced by freight import agents and how can they be managed effectively?

Freight Import Agents often encounter challenges such as navigating complex customs regulations, managing tight shipping deadlines, and coordinating with multiple stakeholders like carriers, brokers, and clients. Successful agents address these challenges by staying updated on changing import laws, using digital tracking systems for better visibility, and maintaining strong communication with all parties involved. Proactive problem-solving and attention to detail are essential skills that help ensure the smooth and timely clearance of goods.

What is the difference between Freight Import Agent vs Customs Broker?

AspectFreight Import AgentCustoms Broker
CredentialsTypically requires logistics or freight forwarding certificationsRequires customs brokerage license and related certifications
Work EnvironmentWorks with freight carriers, warehouses, and clientsHandles customs clearance, liaising with government agencies
Employer & Industry UsageFreight forwarding companies, logistics firmsCustoms brokerage firms, import/export companies
Search & Comparison IntentOften compared for import logistics rolesSpecialized in customs clearance processes

While both roles are involved in international shipping, a Freight Import Agent primarily manages the coordination of freight movement and documentation, whereas a Customs Broker specializes in clearing goods through customs. Understanding these differences helps employers and job seekers identify the right position based on their skills and certifications.

How to become a freight import agent?

To become a freight import agent, you typically need a high school diploma or equivalent, along with knowledge of import regulations, customs procedures, and logistics. Relevant skills include attention to detail, communication, and proficiency with transportation management software. Some employers may prefer candidates with industry certifications or experience in freight forwarding or supply chain management.
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Freight Import Agent jobs near you
Infographic showing various Freight Import Agent job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $51,214 per year, or $24.6 per hour.

Air Import Agent

Dallas, TX • On-site

Air Express International USA, Inc.
See more jobs at Air Express International USA, Inc.external

$34.96/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 14 days ago

Job description

Job Title:  Air Import Agent
Job Location: Dallas, TX



DHL Global Forwarding (DGF) is the world leader in air freight services and one of the leading providers of ocean freight services. Around 30,000 employees work to ensure we transport our customers of shipments by air or sea. DGF's logistics solutions span the entire supply chain, from the factory to the shop floor. This also includes special transport-related services.  Visit our career site on the web at https://www.logistics.dhl/us-en/home/careers.html


As an Air Import Agent you will be responsible for the movement of our customer's air export shipments.  You will be the main point of contact for coordination between customer's shipment exports, customs brokers, and shipping carriers.



Key Responsibilities:

  • Execute orders by confirming arrival times, coordinating with customs brokerage, inputting data, and dispatching deliveries
  • Build customer relationships by responding to customer communications via email, fax and mail
  • Work with air and ground transportation partners to handle shipments
  • Receive and track purchase orders (P.O.s) from Exporters/Overseas offices for pending air shipments
  • Retrieve shipment details, handle all documentation for cargo release and data entry for each shipment
  • Answer all customer inquiries in accordance with the Customer Service Policy standards
  • Further increase customer satisfaction and business share through proactive and regular contact
  • Communicate with and ensure release of the freight from air carriers
  • Notify customer /customs broker of arrival and charges due; provide accurate job costing forecast and perform billing to customer and/or other offices
  • Setup and coordinate deliveries to the customer
  • Handle and manage all customer contact at file level regarding exceptions
  • Additional projects as directed


 Skills / Requirements:

  • Exceptional customer service skills
  • Detail oriented and strong follow-up skills
  • Proficient with Microsoft office (Word, Excel, Outlook)
  • Air freight industry experience preferred
  • Logis Air / Cargo Wise systems knowledge is a plus

Pay Range: $34.96/hr. in accordance with the CBA


Benefits (All Non-Union Employees)

* Compensation: Competitive base salary plus role dependent performance-based incentives.
* 401(k) Match: $1-for-$1 match up to 4% quarterly + 2% annual base contribution.
* Stock Purchase Plan: Ability to purchase Deutsche Post AG shares at a discounted rate.
* Medical: Comprehensive plans covering preventive care, inpatient/outpatient services, and prescriptions.
* Vision: Optional coverage for exams, frames, and contacts.
* Dental: Optional coverage for preventive, basic, and major services.
* Paid Time Off: 7 major holidays, 8 floating holidays, and accrued vacation/sick days.
Equal Opportunity Employer
DHL Global Forwarding is committed to equal employment opportunities, evaluating all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics.

Work Authorization
Applicants must be legally authorized to work in the United States. Visa sponsorship is not available for this role.


Employment Type: FULL_TIME

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