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Freight Forwarder Jobs in Alberta (NOW HIRING)

CA$50K - CA$60K/yr

Coordinate shipments, pick-ups, and returns with freight carriers * Support sales efforts by recommending alternate or additional products based on customer needs * Maintain accurate customer records ...

New

Previous experience in transportation, freight brokerage and 3PL (third party logistics) is required. * Exceptional customer service and relationship management skills. * Advanced communication ...

Unload trailers and verify freight against manifests. * Assistwith sorting, scanning, and processing packages (including defective items and returns). Reporting and Administration

Showing results 21-25

Freight Forwarder information

Do freight forwarders make money?

Freight forwarders earn income through service fees, commissions, and profit margins on shipments they coordinate. Their earnings depend on factors such as volume, efficiency, and the complexity of logistics, with experienced professionals often earning higher salaries or commissions. Success in the role requires strong organizational skills and knowledge of shipping regulations and documentation.

How does a freight forwarder typically collaborate with customs brokers and shipping carriers to ensure timely delivery of goods?

Freight Forwarders work closely with customs brokers to ensure all import and export documentation is accurate and compliant with regulations, minimizing delays at borders. They also coordinate with various shipping carriers to select optimal routes, negotiate rates, and track shipments, troubleshooting any issues that may arise. Effective communication and organization are key, as Freight Forwarders must balance the requirements of clients, customs authorities, and carriers to guarantee smooth and timely deliveries.

What qualifications do you need to be a freight forwarder?

To become a freight forwarder, candidates typically need a high school diploma or equivalent, along with knowledge of logistics, transportation, and international shipping regulations. Relevant skills include organization, communication, and proficiency with freight management software. Certifications such as the Certified Transportation Professional (CTP) can enhance job prospects.

What is a freight forwarder?

A Freight Forwarder is a company or individual that organizes the shipment of goods from one place to another on behalf of shippers. They act as intermediaries between the shipper and transportation services, arranging the best route and mode of transport, handling documentation, customs clearance, and sometimes warehousing. Freight Forwarders help ensure that cargo is transported efficiently, cost-effectively, and in compliance with international regulations. They play a crucial role in global trade by simplifying the logistics process for businesses.

What are the key skills and qualifications needed to thrive as a freight forwarder, and why are they important?

To thrive as a Freight Forwarder, you need strong organizational skills, logistics knowledge, and an understanding of international shipping regulations, often supported by a relevant degree or experience in supply chain management. Familiarity with freight management software, customs documentation systems, and tracking tools is typically required. Excellent communication, problem-solving abilities, and attention to detail are crucial soft skills for coordinating shipments and managing client relationships. These competencies ensure that goods are transported efficiently and compliantly, minimizing delays and optimizing customer satisfaction.

How much do freight forwarders make?

Freight forwarders typically earn between $40,000 and $70,000 annually, depending on experience, location, and the size of the company. Entry-level positions may start lower, while experienced professionals with certifications can earn higher salaries. Many freight forwarders also receive bonuses or commissions based on performance.

What is the difference between Freight Forwarder vs Customs Broker?

AspectFreight ForwarderCustoms Broker
CredentialsLogistics certifications, freight forwarding licensesCustoms brokerage licenses, import/export certifications
Work EnvironmentGlobal logistics, shipping companies, freight carriersCustoms agencies, import/export firms, shipping ports
Employer & IndustryShipping companies, freight forwarding firmsCustoms agencies, import/export companies

While both roles involve international shipping, a Freight Forwarder manages the overall logistics and transportation of goods, coordinating shipments across carriers. A Customs Broker specializes in clearing goods through customs, ensuring compliance with import/export regulations. Understanding these differences helps businesses choose the right professional for their shipping needs.

Is a freight forwarder a good career?

A freight forwarder is a logistics professional responsible for coordinating the shipment of goods internationally or domestically, often requiring knowledge of customs regulations and transportation methods. The career can offer stable employment and opportunities for advancement, especially with industry certifications and experience. It involves working in a fast-paced environment and developing skills in logistics, negotiation, and documentation.

What job categories do people searching Freight Forwarder jobs in Alberta look for?

The top searched job categories for Freight Forwarder jobs in Alberta are:

What cities in Alberta are hiring for Freight Forwarder jobs?

Cities in Alberta with the most Freight Forwarder job openings:

What are popular job titles related to Freight Forwarder jobs in AB?

For Freight Forwarder jobs in AB, the most frequently searched job titles are:

Infographic showing various Freight Forwarder job openings in Alberta as of August 2026, with employment types broken down into 1% As Needed, 88% Full Time, 10% Part Time, and 1% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution.

Customer Service Representative

Skyline Building Systems

CA$50K - CA$60K/yr

Full-time

Posted 2 days ago

New


Job description

Customer Service Representative We are looking for a motivated and enthusiastic Customer Service Representative to join our team. In this role, you will manage the full order process while providing excellent customer support and working closely with the Sales and Operations teams. This is an in office position, working Monday - Friday 8am-4:30pm.  Benefits:  * Competitive pay based on experience. * Comprehensive health benefits package * Progressive career development planning * A fun environment with corporate events, parties, and team building activities Responsibilities: * Handle a high volume of customer calls and emails in a professional and timely manner * Process customer quotes, sales orders, returns, and order changes accurately * Provide customers with product information, pricing, availability, and delivery timelines * Follow up on back orders, shipments, and delivery updates to ensure customer satisfaction * Coordinate shipments, pick-ups, and returns with freight carriers * Support sales efforts by recommending alternate or additional products based on customer needs * Maintain accurate customer records and files * Resolve customer concerns and provide solutions in a professional manner * Communicate with internal teams to ensure orders are completed efficiently and on time * Monitor customer feedback and help identify opportunities to improve service Qualifications: * 1–2 years in a sales or customer service environment * Strong communication and problem-solving skills * Organized and able to manage multiple priorities in a fast-paced environment * Comfortable using Microsoft Office and learning new software systems Skyline Building Systems | Thermal Systems (https://www.thermalsystems.ca/skyline-building-systems/)