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Freelance Software Support Engineer Jobs in Chicago, IL

About the role As a Product Support Engineer, you will be the technical escalation point for Field ... Test PLC, robot, software, electrical, and configuration changes to prove or disprove a theory

New

About the role As a Product Support Engineer, you will be the technical escalation point for Field ... Test PLC, robot, software, electrical, and configuration changes to prove or disprove a theory

New

About the role As a Product Support Engineer, you will be the technical escalation point for Field ... Test PLC, robot, software, electrical, and configuration changes to prove or disprove a theory

New

About the role As a Product Support Engineer, you will be the technical escalation point for Field ... Test PLC, robot, software, electrical, and configuration changes to prove or disprove a theory

New

About the role As a Product Support Engineer, you will be the technical escalation point for Field ... Test PLC, robot, software, electrical, and configuration changes to prove or disprove a theory

New

The Production Support Engineering team plays a key role at FIS ® Amount™ by ensuring production ... Familiar with tools such as Confluence, Jira, and on-call management software such as PagerDuty and ...

Production Support Engineer

Chicago, IL

$43.25 - $56.50/hr

We are seeking a highly technical solutionoriented Tier 3 Production Support Engineer to ensure the ... software bugs and architectural edge cases Write test and safely deploy highquality code hotfixes ...

Production Support Engineer

Chicago, IL · On-site

$43.25 - $56.50/hr

We are seeking a highly technical solutionoriented Tier 3 Production Support Engineer to ensure the ... software bugs and architectural edge cases Write test and safely deploy highquality code hotfixes ...

This position will utilize a variety of tools and resources to address trouble tickets related to hardware, software, and internet-based issues. The System Support Engineer must have the ability to ...

Sales Support Engineer Supervisor: Director of Global Accounts Location: Libertyville, IL ... and software integration for process improvements. The ideal candidate brings positive energy ...

Showing results 21-40

Freelance Software Support Engineer information

See Chicago, IL salary details

$40.7K

$93.4K

$171.5K

How much do freelance software support engineer jobs pay per year?

As of Aug 13, 2026, the average yearly pay for freelance software support engineer in Chicago, IL is $93,396.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,700.00 and $128,800.00 per year, depending on experience, location, and employer.

What is the difference between Freelance Software Support Engineer vs Technical Support Specialist?

AspectFreelance Software Support EngineerTechnical Support Specialist
CredentialsRelevant certifications (e.g., CompTIA, Microsoft)Often similar certifications, sometimes less specialized
Work EnvironmentFreelance, remote or on-site, project-basedIn-house or remote, employed by a company
Employer & IndustryClients across various industries, independent contractorsTypically employed by tech companies, service providers
Search & Comparison IntentFreelance Software Support Engineer vs Technical Support Specialist

The main difference lies in employment status and work setup. Freelance Software Support Engineers operate independently, often on project-based contracts, while Technical Support Specialists are usually employed by a company. Both roles require technical certifications and involve troubleshooting, but the freelance role offers more flexibility and diverse clients.

What are the most commonly searched types of Software Support Engineer jobs in Chicago, IL? The most popular types of Software Support Engineer jobs in Chicago, IL are:
What are popular job titles related to Freelance Software Support Engineer jobs in Chicago, IL? For Freelance Software Support Engineer jobs in Chicago, IL, the most frequently searched job titles are:
What job categories do people searching Freelance Software Support Engineer jobs in Chicago, IL look for? The top searched job categories for Freelance Software Support Engineer jobs in Chicago, IL are:
What cities near Chicago, IL are hiring for Freelance Software Support Engineer jobs? Cities near Chicago, IL with the most Freelance Software Support Engineer job openings:

Desktop Support Engineer - L3

Forhyre

Downers Grove, IL • On-site

Full-time

Re-posted 16 days ago


Job description

We are looking for a Desktop Support Engineer to provide technical assistance to our clients. You will help install, upgrade and troubleshoot hardware and software systems.

If you’re computer-savvy and enjoy supporting end users, we’d like to meet you. To succeed in this role, you should have a problem-solving attitude along with the ability to give clear technical instructions.

You should also be familiar with remote troubleshooting techniques.

Ultimately, you will ensure prompt and accurate customer service and increase client satisfaction.

Responsibilities

  • Address user tickets regarding hardware, software and networking
  • Walk customers through installing applications and computer peripherals
  • Ask targeted questions to diagnose problems
  • Guide users with simple, step-by-step instructions
  • Conduct remote troubleshooting
  • Test alternative pathways until you resolve an issue
  • Customize desktop applications to meet user needs
  • Record technical issues and solutions in logs
  • Direct unresolved issues to the next level of support personnel
  • Follow up with clients to ensure their systems are functional
  • Report customer feedback and potential product requests
  • Help create technical documentation and manuals

Requirements

  • Proven work experience as a Desktop Support Engineer, Technical Support Engineer or similar role
  • Hands-on experience with Windows/Linux/Mac OS environments
  • Working knowledge of office automation products and computer peripherals, like printers and scanners
  • Knowledge of network security practices and anti-virus programs
  • Ability to perform remote troubleshooting and provide clear instructions
  • Excellent problem-solving and multitasking skills
  • Customer-oriented attitude