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Freelance Remote Workforce Management Jobs (NOW HIRING)

... channel remote agent workforce. * Maintain constant communication with Program Success teams to ... specifically real-time management), preferably in a multi-department/site contact center ...

Workforce Analyst

Oakton, VA · Remote

$60K - $65K/yr

Fully Remote PRIMARY DUTIES: Workforce Monitoring & Reporting * Monitor daily attendance, schedule ... Coordinate with Supervisors and the Workforce Manager to assess staffing impact and approve or ...

Workforce Planning Analyst This a remote position with a Monday-Thursday 2P-10P EDT and Saturdays ... This role works with department heads and the management team by providing analysis and ...

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How much do freelance remote workforce management jobs pay per hour?

As of Jul 11, 2026, the average hourly pay for freelance remote workforce management in the United States is $47.71, according to ZipRecruiter salary data. Most workers in this role earn between $24.28 and $61.78 per hour, depending on experience, location, and employer.

What is the difference between Freelance Remote Workforce Management vs Remote Project Coordinator?

AspectFreelance Remote Workforce ManagementRemote Project Coordinator
CredentialsVaries; often requires experience in workforce management, HR, or related fieldsTypically requires project management certifications or experience
Work EnvironmentIndependent, flexible, often self-employedEmployed by organizations, coordinating multiple projects remotely
Industry UsageCommon in staffing, HR, and freelance platformsUsed across industries for project execution and delivery

Freelance Remote Workforce Management involves independently overseeing remote teams, focusing on staffing and workforce strategies. In contrast, a Remote Project Coordinator is usually employed by a company to manage specific projects remotely, ensuring tasks are completed on time. Both roles require strong organizational skills but differ in employment status and scope of responsibilities.

More about Freelance Remote Workforce Management jobs
What cities are hiring for Freelance Remote Workforce Management jobs? Cities with the most Freelance Remote Workforce Management job openings:
What are the most commonly searched types of Remote Workforce Management jobs? The most popular types of Remote Workforce Management jobs are:
What states have the most Freelance Remote Workforce Management jobs? States with the most job openings for Freelance Remote Workforce Management jobs include:
Infographic showing various Freelance Remote Workforce Management job openings in the United States as of July 2026, with employment types broken down into 12% Locum Tenens, 12% Full Time, 22% Part Time, 11% Contract, 40% Nights, and 3% Summer. Highlights an 83% Physical, 1% Hybrid, and 16% Remote job distribution, with an average salary of $99,230 per year, or $47.7 per hour.
Workforce Management Coordinator

Workforce Management Coordinator

WSOL LLC

Plano, TX • Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 16 days ago


Job description

Provide a great customer and agent experience by effectively delivering real-time (intra-day) schedule management with the purpose of optimizing resources to achieve business objectives

PRINCIPAL ACCOUNTABILITIES

  • Provide real-time monitoring via available tools and workforce management techniques to make intra-day adjustments in an effort to maximize resource efficiency and achieve service level goals / business objectives.
  • Perform continual analysis of current performance (noting recent historical trends) and conduct real-time re-forecasting to make necessary adjustments in staffing plans and coordinate with Program Success teams to achieve service level goals / business objectives for a multi-client and multi-channel remote agent workforce.
  • Maintain constant communication with Program Success teams to coordinate needed staffing adjustments based on current and forecasted results.
  • Update internal and external reports. Distribute reports as instructed.

PLEASE NOTE: Although work is performed 100% virtually from home, eligible candidates must reside in one of the following states: Arkansas; Arizona; Colorado; Florida; Illinois; Indiana; Iowa; Michigan; Nebraska; Ohio; Tennessee; Texas; Wisconsin. Visa sponsorship is not available for this position.

Minimum of two years of experience performing WFM-related functions (specifically real-time management), preferably in a multi-department/site contact center environment.

Experience with WFM software that includes real-time adherence preferred.

Good working knowledge of Excel and other Windows based programs (Word, PowerPoint, etc.), and ability to organize/analyze data in a structured manner.

Competency communicating with all organizational levels and building strong relationships with internal teams and customers; working as a team player in a fast-paced environment.

Ability to multi-task, be detail-oriented, meet deadlines and be accountable for performance.

Willingness and ability to take the initiative for learning, increasing knowledge and improving skills in a self-directed manner to improve performance and position added-value.

Ability to use a keyboard and work at a computer for a large portion of the work period.

Ability to work variable hours, which may include evenings and weekends.

Benefits:

  • Health Care Plan (Medical, Dental & Vision)
  • Retirement Plan (401k, IRA)
  • Life Insurance (Basic, Voluntary & AD&D)
  • Paid Time Off (Vacation, Sick & Public Holidays)
  • Short Term & Long Term Disability
  • Work From Home

WSOL logo

About WSOL

Sourced by ZipRecruiter

Industry

Internet and it

Company size

11 - 50 Employees

Headquarters location

Aurora, IL, US

Year founded

1995