Remote Workforce and Reporting Manager Systems Integration, Inc. (SII) is a leading provider of customer experience, cloud-based services and managed IT solutions. We are seeking a Workforce and ...
Remote Workforce and Reporting Manager Systems Integration, Inc. (SII) is a leading provider of customer experience, cloud-based services and managed IT solutions. We are seeking a Workforce and ...
Proposal Writing Consultant (Freelance / Remote) Location: Remote | Type: Project-Based / As-Needed ... Collaborate with proposal managers and SMEs to gather input and clarify concepts * Develop original ...
Proposal Writing Consultant (Freelance / Remote) Location: Remote | Type: Project-Based / As-Needed ... Collaborate with proposal managers and SMEs to gather input and clarify concepts * Develop original ...
Proposal Writing Consultant (Freelance / Remote) Location: Remote | Type: Project-Based / As-Needed ... management, and other professional services. Workload will fluctuate based on the volume of active ...
Proposal Writing Consultant (Freelance / Remote) Location: Remote | Type: Project-Based / As-Needed ... management, and other professional services. Workload will fluctuate based on the volume of active ...
This is a remote, per-project freelance opportunity. Reliability, proactive communication, and ... Possesses excellent project management, time-management, and communication skills Preferred ...
Quick apply
This is a remote, per-project freelance opportunity. Reliability, proactive communication, and ... Possesses excellent project management, time-management, and communication skills Preferred ...
Flexible Remote Work: Work from anywhere, managing your own hours around project deadlines. * Long-Term Collaboration Opportunities : We aim to build lasting partnerships with our freelance linguists ...
Quick apply
Flexible Remote Work: Work from anywhere, managing your own hours around project deadlines. * Long-Term Collaboration Opportunities : We aim to build lasting partnerships with our freelance linguists ...
Freelance Copywriter (Talent Pool)
Mclean, VA · On-site +1
About the Company Quatrain is a fully remote, woman-owned content agency that blends strategy ... Possesses excellent project management, time-management, and communication skills Preferred ...
Freelance Copywriter (Talent Pool)
Mclean, VA · On-site +1
About the Company Quatrain is a fully remote, woman-owned content agency that blends strategy ... Possesses excellent project management, time-management, and communication skills Preferred ...
Freelance Copywriter (Talent Pool)
Mclean, VA · On-site +1
About the Company Quatrain is a fully remote, woman-owned content agency that blends strategy ... Possesses excellent project management, time-management, and communication skills Preferred ...
Freelance Copywriter (Talent Pool)
Mclean, VA · On-site +1
About the Company Quatrain is a fully remote, woman-owned content agency that blends strategy ... Possesses excellent project management, time-management, and communication skills Preferred ...
Remote Contract-based Federal Litigation Paralegal Opportunity
Washington, DC · On-site +1
$35/hr
Welcome to The Freelance Firm! We are a national network of experienced, high-level, freelance ... Manage day-to-day litigation file activity * Maintain and organize case files to ensure matters ...
Remote Contract-based Federal Litigation Paralegal Opportunity
Washington, DC · On-site +1
$35/hr
Welcome to The Freelance Firm! We are a national network of experienced, high-level, freelance ... Manage day-to-day litigation file activity * Maintain and organize case files to ensure matters ...
... remote workforce is highly preferred. Veterans, military spouses, and candidates with military experience are encouraged to apply. Key Responsibilities * Manage full-cycle recruiting, including job ...
... remote workforce is highly preferred. Veterans, military spouses, and candidates with military experience are encouraged to apply. Key Responsibilities * Manage full-cycle recruiting, including job ...
Workforce Transformation Analyst
Washington, DC · On-site +1
$53K - $108K/yr
Remote Work: Hybrid Job Number: R0247445 Location: Washington,DC,US Share job via: Share Workforce ... Ability to manage multiple priorities and communicate clearly in a client-facing environment
Workforce Transformation Analyst
Washington, DC · On-site +1
$53K - $108K/yr
Remote Work: Hybrid Job Number: R0247445 Location: Washington,DC,US Share job via: Share Workforce ... Ability to manage multiple priorities and communicate clearly in a client-facing environment
Corporate Program Manager, Scientific & Federal Programs This position is remote, but the selected ... Workforce Management and Staff Supervision * Provide direct supervision and leadership to program ...
Corporate Program Manager, Scientific & Federal Programs This position is remote, but the selected ... Workforce Management and Staff Supervision * Provide direct supervision and leadership to program ...
Change management * Workforce analytics The Opportunity We are seeking an enthusiastic and detail ... Remote Office (US99)
Change management * Workforce analytics The Opportunity We are seeking an enthusiastic and detail ... Remote Office (US99)
Change management * Workforce analytics The Opportunity We are seeking an enthusiastic and detail ... Remote Office (US99)
Change management * Workforce analytics The Opportunity We are seeking an enthusiastic and detail ... Remote Office (US99)
Experience overseeing workforce management, quality assurance, training, and knowledge management ... Remote Office (US99)
Experience overseeing workforce management, quality assurance, training, and knowledge management ... Remote Office (US99)
Workforce Readiness Manager
Lanham, MD · On-site +1
$110K - $125K/yr
Moore is a data-driven constituent experience management (CXM) company achieving accelerated growth ... Support culture renovation, change readiness, recognition, remote engagement, and employee ...
Workforce Readiness Manager
Lanham, MD · On-site +1
$110K - $125K/yr
Moore is a data-driven constituent experience management (CXM) company achieving accelerated growth ... Support culture renovation, change readiness, recognition, remote engagement, and employee ...
As a part of our remote workforce, you will benefit from a collaborative atmosphere where ... management. We offer numerous benefits including: * A supportive work environment that fosters ...
As a part of our remote workforce, you will benefit from a collaborative atmosphere where ... management. We offer numerous benefits including: * A supportive work environment that fosters ...
Supervisory Workforce Development Specialist
Washington, DC · On-site +1
$121K - $158K/yr
The incumbent manages curriculum oversight, program scheduling, resource allocation, data analysis ... This is not a virtual or remote position; you must live within or be willing to relocate within a ...
New
Supervisory Workforce Development Specialist
Washington, DC · On-site +1
$121K - $158K/yr
The incumbent manages curriculum oversight, program scheduling, resource allocation, data analysis ... This is not a virtual or remote position; you must live within or be willing to relocate within a ...
New
This is a fully remote position and contingent on contract award. Job Summary BMA is seeking a ... workforce management initiatives. Working under the guidance of the Program Manager, the TOPM ...
This is a fully remote position and contingent on contract award. Job Summary BMA is seeking a ... workforce management initiatives. Working under the guidance of the Program Manager, the TOPM ...
Deputy Project Manager
Washington, DC · On-site +1
DHS Management Directive 140-01, "Information Technology Security Program • DHS National Security ... and remote workforce especially if the contract includes sub-contract agreements 5. Active or ...
Deputy Project Manager
Washington, DC · On-site +1
DHS Management Directive 140-01, "Information Technology Security Program • DHS National Security ... and remote workforce especially if the contract includes sub-contract agreements 5. Active or ...
Deputy Program Manager
Washington, DC · On-site +1
$131K/yr
Demonstrating an ability to manage a large, matrixed, and remote workforce - especially- if the contract includes sub-contract agreements. * Experience with SharePoint administration and program ...
Deputy Program Manager
Washington, DC · On-site +1
$131K/yr
Demonstrating an ability to manage a large, matrixed, and remote workforce - especially- if the contract includes sub-contract agreements. * Experience with SharePoint administration and program ...
Freelance Remote Workforce Management information
What is the difference between Freelance Remote Workforce Management vs Remote Project Coordinator?
| Aspect | Freelance Remote Workforce Management | Remote Project Coordinator |
|---|---|---|
| Credentials | Varies; often requires experience in workforce management, HR, or related fields | Typically requires project management certifications or experience |
| Work Environment | Independent, flexible, often self-employed | Employed by organizations, coordinating multiple projects remotely |
| Industry Usage | Common in staffing, HR, and freelance platforms | Used across industries for project execution and delivery |
Freelance Remote Workforce Management involves independently overseeing remote teams, focusing on staffing and workforce strategies. In contrast, a Remote Project Coordinator is usually employed by a company to manage specific projects remotely, ensuring tasks are completed on time. Both roles require strong organizational skills but differ in employment status and scope of responsibilities.
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Full-time
Re-posted 21 days ago
Job description
Location: Remote
Workforce and Reporting Manager
Systems Integration, Inc. (SII) is a leading provider of customer experience, cloud-based services and managed IT solutions. We are seeking a Workforce and Reporting Manager to support a governmentcontracted call center by overseeing forecasting, staffing, scheduling, and performance reporting. This role ensures efficient use of Customer Service Representatives (CSRs), meets servicelevel requirements, and provides accurate operational reporting to internal leadership and government program officials.
Key Responsibilities:
- Manage forecasting and staffing processes to ensure efficient, costeffective CSR utilization.
- Develop and maintain annual, weekly, and daily staffing and scheduling plans.
- Work closely with Program Manager and Operations Manager to determine future staffing needs and balance workload across locations.
- Monitor performance against targets, identify gaps, and implement corrective actions.
- Review workforce management tools and recommend improvements to enhance accuracy and efficiency.
- Conduct ongoing assessments to improve forecasting, scheduling, and staffing processes.
- Produce and manage required reports, including:
- Daily and weekly performance reports
- Monthly invoice progress reports
- Quarterly work breakdown structure (WBS) reports
- Annual summaries
- Ad hoc and specialrequest reports
- Coordinate with government program officials regarding reporting requirements and status updates.
Qualifications:
- Experience in workforce management within a call center environment.
- Strong analytical skills with proficiency in Excel and reporting tools.
- Familiarity with workforce management systems (e.g. Genesys).
- Ability to interpret data, identify trends, and recommend operational improvements.
- Strong communication skills and experience supporting government contracts is preferred.
- Bachelor's degree in Business Administration, Operations Management, Statistics, Data Analytics, or a related field
Must be able to pass a federal background check going back 7 years without felonies. Must be able to pass a federal credit check.