ZipRecruiter

Log In

2

Freelance Remote Workforce Management Jobs in Texas

Oscar Health

Program Lead, Workforce Management

Dallas, TX · Remote

$67K - $89K/yr

  • PTO

This is a remote position, open to candidates who reside in: Dallas, Texas. You will be fully ... Workforce Management * Extensive experience managing NICE IEX or InContact systems * 1+ years of ...

WSOL LLC

Workforce Management Coordinator

Plano, TX · On-site +1

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... channel remote agent workforce. * Maintain constant communication with Program Success teams to ... specifically real-time management), preferably in a multi-department/site contact center ...

WSOL LLC

Workforce Management Coordinator

Plano, TX · Remote

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... channel remote agent workforce. * Maintain constant communication with Program Success teams to ... specifically real-time management), preferably in a multi-department/site contact center ...

next page

Showing results 1-20

All JobsWorkforce Management JobsFreelance Remote Workforce Management JobsFreelance Remote Workforce Management Jobs in Texas

Freelance Remote Workforce Management information

What is the difference between Freelance Remote Workforce Management vs Remote Project Coordinator?

AspectFreelance Remote Workforce ManagementRemote Project Coordinator
CredentialsVaries; often requires experience in workforce management, HR, or related fieldsTypically requires project management certifications or experience
Work EnvironmentIndependent, flexible, often self-employedEmployed by organizations, coordinating multiple projects remotely
Industry UsageCommon in staffing, HR, and freelance platformsUsed across industries for project execution and delivery

Freelance Remote Workforce Management involves independently overseeing remote teams, focusing on staffing and workforce strategies. In contrast, a Remote Project Coordinator is usually employed by a company to manage specific projects remotely, ensuring tasks are completed on time. Both roles require strong organizational skills but differ in employment status and scope of responsibilities.

What are popular job titles related to Freelance Remote Workforce Management jobs in Texas? For Freelance Remote Workforce Management jobs in Texas, the most frequently searched job titles are:
What job categories do people searching Freelance Remote Workforce Management jobs in Texas look for? The top searched job categories for Freelance Remote Workforce Management jobs in Texas are:
What cities in Texas are hiring for Freelance Remote Workforce Management jobs? Cities in Texas with the most Freelance Remote Workforce Management job openings:
Freelance Remote Workforce Management jobs near you

Program Lead, Workforce Management

Oscar Health

Dallas, TX • Remote

$67K - $89K/yr

Full-time

PTO

Re-posted 5 days ago

Oscar Health rating

6.9

Company rating: 6.9 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

252nd of 304 rated insurance

Job description

Hi, we're Oscar. We're hiring a Program Lead to join our Workforce Management team.

Oscar is the first health insurance company built around a full stack technology platform and a relentless focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves-one that behaves like a doctor in the family.

About the role:

The Workforce Management Program Lead supports the management, optimization, and implementation of workforce management program tools in support of achieving organizational goals. You are responsible to implement lean, repeatable and scalable tools and techniques and independently represent the team within the broader organization.

You will report into the Associate Director, Workforce Management.

Work Location: This is a remote position, open to candidates who reside in: Dallas, Texas. You will be fully remote; however, our approach to work may adapt over time. Future models could potentially involve a hybrid presence at the hub office associated with your metro area. #LI-Remote

Pay Transparency: The base pay for this role is: $67,813 - $89,004 per year. You are also eligible for employee benefits, participation in Oscar's unlimited vacation program and annual performance bonuses.

Responsibilities:

  • With support from leadership, help identify risks; respond to and resolve issues/errors/escalations through investigation to inform insights for short/medium/long-term technology-enabled processes and solutions
  • Coordinate projects and processes to help ensure key milestones and service levels are met
  • Partner with leadership to strategize, implement, and manage arrangements aimed at lowering overall cost or improving outcomes
  • Partner with cross-functional teams to ensure action plans align with continuous improvement goals, and participate in collaboration with peers and cross-functional stakeholders
  • Gather and analyze data, finding trends and insights, to root cause problems and identify countermeasures.
  • Provide recommendations that ensure financial discipline and quality
  • Support identifying and implementing process improvement initiatives, as well as mindset shifts, to optimize operational efficiency and achieve performance targets
  • Compliance with all applicable laws and regulations
  • Other duties as assigned

Requirements:

  • 1+ years of professional experience in Workforce Management
  • Extensive experience managing NICE IEX or InContact systems
  • 1+ years of experience using data and metrics to drive improvements
  • 1+ years of experience in process improvement and workflow design
  • 1+ years of experience in developing and presenting information and recommendations aimed at Senior Leadership
  • Proficiency in Excel or Sheets

Bonus points:

  • ACA marketplace, provider network, claims, healthcare quality, or provider data experience
  • Training or experience applying Continuous Process Improvement or Lean Six Sigma principles
  • Experience with project coordination or management in a matrixed organization
  • Contact center leadership experience
  • Experience using SQL

What Oscar Health employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply