... Workforce Management (WFM) Scheduling Analyst to provide accurate scheduling for the CBN contact ... for full time positions. If you meet the listed qualifications and are in agreement with CBN ...
... Workforce Management (WFM) Scheduling Analyst to provide accurate scheduling for the CBN contact ... for full time positions. If you meet the listed qualifications and are in agreement with CBN ...
Remote Workforce and Reporting Manager Systems Integration, Inc. (SII) is a leading provider of customer experience, cloud-based services and managed IT solutions. We are seeking a Workforce and ...
Remote Workforce and Reporting Manager Systems Integration, Inc. (SII) is a leading provider of customer experience, cloud-based services and managed IT solutions. We are seeking a Workforce and ...
Dayforce HCM WFM Consultant
Phoenix, AZ · Remote
This is a full-time, remote (USA or Canada) role. Responsibilities * Engage with clients to analyze their workforce management requirements, operational workflows, and regulatory compliance needs.
Dayforce HCM WFM Consultant
Phoenix, AZ · Remote
This is a full-time, remote (USA or Canada) role. Responsibilities * Engage with clients to analyze their workforce management requirements, operational workflows, and regulatory compliance needs.
Workforce Management Manager - Caring
Hendersonville, TN · Remote
$80K - $95K/yr
Caring Workforce Management Manager Position Overview Caring, a business unit of SilverAssist, is ... Remote opportunity with some travel possibility (no more than 10%) depending on business needs.
Quick apply
Workforce Management Manager - Caring
Hendersonville, TN · Remote
$80K - $95K/yr
Caring Workforce Management Manager Position Overview Caring, a business unit of SilverAssist, is ... Remote opportunity with some travel possibility (no more than 10%) depending on business needs.
Come be a part of the revolution as a regular-full-time employee of Arise Virtual Solutions! Our ... Organizes and develops workforce management manuals & documentations as needed Reports to : * WFM ...
Come be a part of the revolution as a regular-full-time employee of Arise Virtual Solutions! Our ... Organizes and develops workforce management manuals & documentations as needed Reports to : * WFM ...
Workforce Management Specialist
Clearwater, FL · Remote
$72K - $73K/yr
Remote candidates will be considered for the right fit, but prior high-volume call center WFM ... Assist Workforce Manager with reporting · Partner with Marketing to understand competitive ...
Quick apply
Workforce Management Specialist
Clearwater, FL · Remote
$72K - $73K/yr
Remote candidates will be considered for the right fit, but prior high-volume call center WFM ... Assist Workforce Manager with reporting · Partner with Marketing to understand competitive ...
Provide technical support to multiple user groups located at 30+ local and remote IRS service centers. The Sr. Workforce Management Systems Analyst is accountable for supporting the development of ...
Quick apply
Provide technical support to multiple user groups located at 30+ local and remote IRS service centers. The Sr. Workforce Management Systems Analyst is accountable for supporting the development of ...
Workforce Planning Manager
Phoenix, AZ · On-site +1
$100K - $110K/yr
... Management (MTM) Program required by CMS for Medicare Part D. We also offer outsourced MTM services ... Remote or Phoenix, AZ (Hybrid) Salary : $100,000 - $110,000 (Exempt) Schedule: 9AM - 5PM EST ...
Workforce Planning Manager
Phoenix, AZ · On-site +1
$100K - $110K/yr
... Management (MTM) Program required by CMS for Medicare Part D. We also offer outsourced MTM services ... Remote or Phoenix, AZ (Hybrid) Salary : $100,000 - $110,000 (Exempt) Schedule: 9AM - 5PM EST ...
Director of Workforce Management
Atlanta, GA · On-site +1
West Tower, 200 Piedmont Ave. SE Atlanta, GA Job Type: Full Time Salaried Remote Employment: Flexible/Hybrid Job Number: 2026-00271 Division/Section: Workforce Management/HR Opening Date: 04/21/2026 ...
Director of Workforce Management
Atlanta, GA · On-site +1
West Tower, 200 Piedmont Ave. SE Atlanta, GA Job Type: Full Time Salaried Remote Employment: Flexible/Hybrid Job Number: 2026-00271 Division/Section: Workforce Management/HR Opening Date: 04/21/2026 ...
... Workforce Management (WFM), Time & Labor Management (TLM), and Time & Attendance (T&A). As a ... We offer virtual full-time employment opportunities across the US and Canada and are a five-time ...
... Workforce Management (WFM), Time & Labor Management (TLM), and Time & Attendance (T&A). As a ... We offer virtual full-time employment opportunities across the US and Canada and are a five-time ...
Workforce Management Coordinator
Plano, TX · On-site +1
... channel remote agent workforce. * Maintain constant communication with Program Success teams to ... specifically real-time management), preferably in a multi-department/site contact center ...
Workforce Management Coordinator
Plano, TX · On-site +1
... channel remote agent workforce. * Maintain constant communication with Program Success teams to ... specifically real-time management), preferably in a multi-department/site contact center ...
The Crown Is Yours As a Workforce Management Retail Manager, you'll lead workforce planning and ... The US base salary range for this full-time position is 112,000.00 USD - 140,000.00 USD, plus bonus ...
The Crown Is Yours As a Workforce Management Retail Manager, you'll lead workforce planning and ... The US base salary range for this full-time position is 112,000.00 USD - 140,000.00 USD, plus bonus ...
... channel remote agent workforce. * Maintain constant communication with Program Success teams to ... specifically real-time management), preferably in a multi-department/site contact center ...
... channel remote agent workforce. * Maintain constant communication with Program Success teams to ... specifically real-time management), preferably in a multi-department/site contact center ...
The Workforce Management Team is the heart of Operations, ensuring the effective real-time and ... For over 25 years, we've paired cutting-edge technology with trusted, remote, and empathetic human ...
The Workforce Management Team is the heart of Operations, ensuring the effective real-time and ... For over 25 years, we've paired cutting-edge technology with trusted, remote, and empathetic human ...
Workforce Analyst
Oakton, VA · Remote
$60K - $65K/yr
Fully Remote PRIMARY DUTIES: Workforce Monitoring & Reporting * Monitor daily attendance, schedule ... Coordinate with Supervisors and the Workforce Manager to assess staffing impact and approve or ...
Quick apply
Workforce Analyst
Oakton, VA · Remote
$60K - $65K/yr
Fully Remote PRIMARY DUTIES: Workforce Monitoring & Reporting * Monitor daily attendance, schedule ... Coordinate with Supervisors and the Workforce Manager to assess staffing impact and approve or ...
As a Workforce Management Administrator , you will be our expert in proactively monitoring ... Professional verbal, written, and remote communication skills * Strong computer skills (excel ...
As a Workforce Management Administrator , you will be our expert in proactively monitoring ... Professional verbal, written, and remote communication skills * Strong computer skills (excel ...
As a Workforce Management Administrator , you will be our expert in proactively monitoring ... Professional verbal, written, and remote communication skills * Strong computer skills (excel ...
As a Workforce Management Administrator , you will be our expert in proactively monitoring ... Professional verbal, written, and remote communication skills * Strong computer skills (excel ...
Workforce Manager
$59K - $101K/yr
Bachelor's degree in Business, Analytics, Statistics, Operations Management, or related field * Or ... This role is fully remote and not tied to any specific office location. While there are no regular ...
Workforce Manager
$59K - $101K/yr
Bachelor's degree in Business, Analytics, Statistics, Operations Management, or related field * Or ... This role is fully remote and not tied to any specific office location. While there are no regular ...
Senior Manager, Contact Center - BPO & Workforce Management(Remote)
Dodgeville, WI · Remote
$90K - $105K/yr
This position is a fully remote role. Travel is required up to 20% of the time to our BPO ... Workforce Management Leadership * Lead workforce management strategy across contact center ...
Senior Manager, Contact Center - BPO & Workforce Management(Remote)
Dodgeville, WI · Remote
$90K - $105K/yr
This position is a fully remote role. Travel is required up to 20% of the time to our BPO ... Workforce Management Leadership * Lead workforce management strategy across contact center ...
Senior Manager, Contact Center - BPO & Workforce Management (Remote)
Dodgeville, WI · On-site +1
$90K - $105K/yr
This position is a fully remote role. Travel is required up to 20% of the time to our BPO ... Workforce Management Leadership * Lead workforce management strategy across contact center ...
Senior Manager, Contact Center - BPO & Workforce Management (Remote)
Dodgeville, WI · On-site +1
$90K - $105K/yr
This position is a fully remote role. Travel is required up to 20% of the time to our BPO ... Workforce Management Leadership * Lead workforce management strategy across contact center ...
Full Time Remote Workforce Management information
See salary details
$25K - $37.5K
5% of jobs
$46.9K is the 25th percentile. Wages below this are outliers.
$37.5K - $49.9K
26% of jobs
The median wage is $62.4K / yr.
$49.9K - $62.4K
19% of jobs
$62.4K - $74.8K
11% of jobs
$87.3K is the 75th percentile. Wages above this are outliers.
$74.8K - $87.3K
14% of jobs
$87.3K - $99.7K
10% of jobs
$99.7K - $112.2K
4% of jobs
$112.2K - $124.6K
7% of jobs
$124.6K - $137.1K
1% of jobs
$137.1K - $149.5K
1% of jobs
$149.5K - $162K
1% of jobs
$25K
$76.4K
$162K
How much do full time remote workforce management jobs pay per year?
What is the difference between Full Time Remote Workforce Management vs Remote Workforce Coordinator?
| Aspect | Full Time Remote Workforce Management | Remote Workforce Coordinator |
|---|---|---|
| Credentials | Experience in HR, operations, or management; often requires relevant certifications | Typically requires HR or administrative experience; certifications are optional |
| Work Environment | Oversees remote teams, manages policies, and ensures productivity | Supports remote teams by coordinating schedules and communication |
| Employer & Industry Usage | Used by HR departments, large organizations, and remote-first companies | Common in staffing agencies, HR firms, and organizations with remote teams |
Full Time Remote Workforce Management involves strategic oversight of remote teams, focusing on policies, productivity, and resource allocation. In contrast, a Remote Workforce Coordinator handles day-to-day coordination, scheduling, and communication support. Both roles are essential for effective remote work operations but differ in scope and responsibilities.
Job description
The Christian Broadcasting Network (CBN) is seeking a Workforce Management (WFM) Scheduling Analyst to provide accurate scheduling for the CBN contact center workforce that meets service requirements and performance goals. This role creates and updates daily and weekly net staffing requirements and publishes schedules that optimize staffing. The position will explore creative opportunities to improve scheduling. The WFM Scheduling Analyst, in collaboration with the WFM team, will suggest and implement changes to WFM tools, software, and policies to ensure optimal efficiency in all processes and procedures. Serving in this position facilitates ministry activities and contributes to CBN's Biblical mission to advance the Gospel of Jesus Christ worldwide.
Remote Requirements:
- Reliable high speed internet access with minimum speed of 50Mbps (no satellite dish, wireless internet service, or DSL)
- Must have router available to hardwire into computer equipment provided by CBN
- Must maintain distraction-free home office
The successful candidate will have the following qualifications:
- Strong working knowledge of operational procedures and core processes used in a Contact Center
- Strong communication and presentation skills including the ability to explain detailed information in a tactful manner at all organizational levels
- Proficient using Microsoft Excel, Word and other Microsoft Office programs with the ability to learn new software. Experience using Contact Center WFM systems and software (such as Genesys Cloud) preferred
- Experience in a contact center environment involving an operational role a plus
- Self-motivated with ability to work independently and take initiative on projects as well as the capacity to delegate or involve other stakeholders and team members with minimal direction
- High level of accuracy in all work as well as a commensurate skill level to review personal work and complete all projects in the required timeframe
- Excellent interpersonal skills with ability to establish professional rapport with all levels of management, staff and outside public
- Ability to work in a structured, fast-paced environment, and quickly adapt to change
- Punctual attendance with the ability to work weekends and some holidays as needed and/or required by management
- Excellent ability to maintain confidentiality and safeguard sensitive information per department protocols
- BA/BS or higher in a relevant field of study (i.e. Business, Mathematics, and Logistics) or equivalent work-related experience in a contact center environment preferred
- Ability to maintain a distraction-free home work environment
- Ability to maintain consistent access to a high-speed cable or fiber internet router
- Good manual dexterity with ability to sit for extended periods of time at a computer workstation
- Demonstrate life application of Biblical principles and practices in alignment with CBN's nonprofit Christian mission
CBN is a global nonprofit ministry demonstrating the love of God by sharing the Gospel through digital content, traditional media, and humanitarian aid. CBN offers a professional and rewarding work environment, competitive salary, and benefits package to include healthcare for full time positions. If you meet the listed qualifications and are in agreement with CBN's mission and purpose, please click apply or visit our CBN Job Board at www.cbn.com for application and benefit information.
We are unable to give full consideration to resumes without applications.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.
About Christian Broadcasting Network
Sourced by ZipRecruiter
Industry
Non-profits
Company size
1,001 - 5,000 Employees
Headquarters location
Virginia Beach, VA, US
Year founded
1960