ZipRecruiter

Log In

3

Full Time Remote Workforce Management Jobs in Michigan

American Logistics Authority

$1.8K - $3.5K/wk

Logistics Coordinator (Work From Home) - $1,800 to $3,500 Weekly Job Type: Full-Time | Remote (U.S ... Manage shipment schedules and ensure on-time delivery * Track, organize, and record shipment ...

next page

Showing results 1-20

All JobsWorkforce Management JobsFull Time Remote Workforce Management JobsFull Time Remote Workforce Management Jobs in Michigan

Full Time Remote Workforce Management information

What is the difference between Full Time Remote Workforce Management vs Remote Workforce Coordinator?

AspectFull Time Remote Workforce ManagementRemote Workforce Coordinator
CredentialsExperience in HR, operations, or management; often requires relevant certificationsTypically requires HR or administrative experience; certifications are optional
Work EnvironmentOversees remote teams, manages policies, and ensures productivitySupports remote teams by coordinating schedules and communication
Employer & Industry UsageUsed by HR departments, large organizations, and remote-first companiesCommon in staffing agencies, HR firms, and organizations with remote teams

Full Time Remote Workforce Management involves strategic oversight of remote teams, focusing on policies, productivity, and resource allocation. In contrast, a Remote Workforce Coordinator handles day-to-day coordination, scheduling, and communication support. Both roles are essential for effective remote work operations but differ in scope and responsibilities.

What are the most commonly searched types of Remote Workforce Management jobs in Michigan? The most popular types of Remote Workforce Management jobs in Michigan are:
What cities in Michigan are hiring for Full Time Remote Workforce Management jobs? Cities in Michigan with the most Full Time Remote Workforce Management job openings:
Full Time Remote Workforce Management jobs near you
Infographic showing various Full Time Remote Workforce Management job openings in Michigan as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution.
Senior Manager, Claims Workforce Management, Meritain TPA

Senior Manager, Claims Workforce Management, Meritain TPA

CVS Health

Lansing, MI • On-site, Remote

$67K - $199K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

CVS Health rating

5.8

Company rating: 5.8 out of 10

Based on 4,280 frontline employees who took The Breakroom Quiz

81st of 104 rated pharmacies

Job description

We're building a world of health around every individual - shaping a more connected, convenient and compassionate health experience. At CVS Health, you'll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselvesaccountable and prioritize safety and quality in everything we do. Join us and be part of something bigger - helping to simplify health care one person, one family and one community at a time.

Position Summary

Provides strategic ownership of Claims workforce management by leveraging deep analytical expertise to forecast demand, develop capacity and staffing models, and optimize workforce utilization. Serves as the primary subject matter expert for Claims Workforce Management (WFM), partnering closely with senior leadership and crossfunctional stakeholders to support operational decision-making, performance outcomes, and scalability. Leads workforce planning initiatives, drives process improvements, and delivers actionable insights to ensure claims operations are staffed efficiently, consistently, and in alignment with business objectives.

*The position may be remote or hybrid anywhere in the US depending on candidate location and commute to a hub location

What you will do

  • Owns end-to-end workforce management for Claims operations, including forecasting, capacity planning, staffing models, and resource optimization across multiple work areas.

  • Analyzes and interprets complex operational, volume, and productivity data to develop actionable workforce strategies that support claims performance, service levels, and financial targets.

  • Develops demand forecasts and staffing models using historical data, trend analysis, and scenario modeling; provides insights and recommendations to senior leadership.

  • Serves as the primary owner of staffing assumptions, workforce modeling, and capacity planning for Claims, ensuring alignment with operational strategy and business priorities.

  • Leverages workforce management tools, statistical models, and analytics to evaluate demand variability, staffing risk, and operational scenarios.

  • Partners closely with Claims leadership, Finance, HR, and Operational Excellence teams to align workforce strategies with hiring plans, training timelines, and productivity assumptions.

  • Establishes and maintains standardized WFM processes, documentation, and governance to ensure consistency, accuracy, and transparency across Claims operations.

  • Identifies opportunities for automation, process improvement, and efficiency initiatives to improve forecasting accuracy and workforce utilization.

  • Monitors performance metrics and operational outcomes to proactively identify risks, gaps, and opportunities related to staffing and capacity.

  • Provides guidance and subject matter expertise to leaders and stakeholders on workforce-related decisions, tradeoffs, and operational impacts.

  • Owns ongoing monitoring of claims performance against performance guarantees and operational commitments; proactively identifies risk and drives workforce reprioritization or resource reallocation to protect SLA, compliance, and financial outcomes.

  • Supports future scalability of the Claims WFM function, including the potential design and transition to a team-based model as business needs evolve.

Required Qualifications

  • Minimum 7 years of experience in workforce management, operational analytics, or related roles within healthcare, insurance, or complex operational environments

  • Demonstrated expertise in forecasting, capacity planning, and workforce modeling

  • Strong analytical and problem-solving skills with the ability to translate data into executive-level insights and recommendations

  • Proven ability to operate independently with a high level of ownership and accountability

  • Strong communication skills and experience influencing leaders without direct authority

  • Advanced proficiency with workforce management tools, reporting platforms, and data analysis techniques

  • Experience partnering with senior leadership on staffing strategy and operational planning

  • Experience designing or evolving workforce management operating models

  • Strong business acumen with the ability to balance service, quality, cost, and compliance considerations

Education

  • Bachelor's degree preferred or equivalent combination of relevant experience, training, and professional development

Pay Range

The typical pay range for this role is:

$67,900.00 - $199,144.00


This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company's equity award program.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.

This fulltime position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial wellbeing of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.


Additional details about available benefits are provided during the application process and on Benefits Moments.

We anticipate the application window for this opening will close on: 07/12/2026

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

What CVS Health employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply