Freelance Operations Coordinator Jobs (NOW HIRING)

Company Description

About Team One: 

Team One is Publicis Groupe's fully integrated media, digital, and communications agency built to help premium brands thrive in a rapidly evolving world. We're known as the 'architects of aspiration' helping luxury brands reach modern affluents and next-gen consumers through culturally fluent strategies and experiences, unmatched access, and the agility to move at the speed of culture.  

We're a team of 400+ creators, doers, and difference-makers across six North American offices-Los Angeles (our HQ), Dallas, New York, Chicago, Atlanta, and Boise. Together, we're proud partners to iconic brands, including Lexus and the Lexus Dealer Association, Marriott International, The Ritz-Carlton, Barclays, The RealReal, HKS Architects, Metabo HPT, KB Home, Hewlett Packard Enterprise, Moet Hennessy, Citi., and Cathay Pacific Airlines.

We take pride in our industry-shaping creativity, connection, and exceptional culture that have been recognized with honors like Fast Company's Best Workplaces for Innovators and Ad Age's Best Places to Work.

Job Description

About this Position: 

The Production Coordinator is the administrative support person for the Idea Production department, which is made up of a number of groups that provide a broad range of production services. The Coordinator's primary function is to provide the support, training, space management and miscellaneous assistance needed to ensure the groups' internal processes run smoothly.  

What You'll Do: 

The Production Coordinator anticipates what needs to be done to help the department operate smoothly and efficiently. She/he focuses on organizing information and documents, has a resourceful approach to providing solutions, and is proficient at multi-tasking and prioritizing several simultaneous assignments. Having a clear understanding of agency systems and requirements provides them with the insight needed to best support the Production department. 

Day to Day: 

• Provides hands-on, in-person support for onboarding, offboarding, access, tools, software, equipment, and day-to-day staff troubleshooting for whole agency.
• Coordinates with IT, HR, Finance, Production leads, vendors, hiring managers, and other agency departments to keep operational tasks moving and issues resolved.
• Tracks and follows up on weekly labor reports, financial reporting needs, purchase orders, invoices, some vendor communication, and tool access across multiple active jobs.
• Supports the delivery and troubleshooting of software, hardware, shared resources, and department systems for staff and freelancers.
• Administers the department's check-in and check-out process, ensuring staff and freelancers have the access, tools, information, and support needed to start and wrap work smoothly.
• Maintains reports, spreadsheets, contact lists, distribution lists, and department records with accuracy and timely follow-up.
• Organizes and traffics time sheets, labor reporting, and related updates for hourly staff, freelancers, and production teams.
• Escalates issues to the Group Director of Production and Agency Operations when additional guidance or resolution is needed.
• Supports department meetings, expenses, files, storage, meals, events, mail, work orders, and administrative needs.

What You Bring: 

• Is based in the Los Angeles office and able to provide consistent, hands-on support to nearly all staff and department operations.
• Has strong communication skills and can work directly with staff across departments to troubleshoot needs in real time.
• Is organized, detail-oriented, and able to track many open items across jobs, people, tools, reports, approvals, and follow-ups.
• Has strong follow-through and can manage competing priorities across onboarding, offboarding, financial reporting, labor reporting, and tool access.
• Works well with IT, HR, Finance, Production leads, vendors, hiring managers, and other agency teams.
• Understands that success in this role depends on presence, responsiveness, judgment, and personal attention to staff needs.
• Is proficient with Microsoft Office and email, including calendaring. Helpful to know Atlassian Confluence, Jira, Google Suite, Slack and Smartsheet.
• Has proven skills in creating, updating, and maintaining reports, spreadsheets, trackers, and department records.
• Demonstrates curiosity and enthusiasm for leveraging AI and emerging technologies to spark innovation, elevate output quality, and streamline processes, while maintaining a strong human-centered approach.
• Maintains confidentiality and handles staff, freelance, financial, and department information with care.

Why It's Great to Work Here:

• We live by our C.O.R.E. values:
  • Collaborative - We work together to get better stuff done than we could alone.
  • Optimistic - Honest and confident in our quest forward; believing the impossible is possible.
  • Results-driven - Creativity is always in service of results and never for its own sake.
  • Entrepreneurial - Build something new. Shoot for the moon. 

• We offer comprehensive benefits and 'work perks' like great options for medical / dental / vision insurance, 401(k) with company matching, unlimited PTO, generous paid parental leave, tuition reimbursement, family forming assistance reimbursement, pet adoption assistance + "pawternity" leave, etc.
• We have a hybrid work schedule 4 days a week in office /1  day from wherever your heart desires).
• We're part of Publicis Groupe which is a huge global network, so there are many resources that come with that like Business Resource Groups for a variety of communities like Publicis Parents, VivaWomen, Egalite, etc.
• We give back to our communities with our annual Day of Good and volunteer opportunities throughout the year.
• We love to grow our talent and promote from within whenever possible, and we offer professional development trainings and regular structured performance reviews.
• We have a lot fun! We have a whole committee called "Team Fun" that plans parties and events for us to celebrate birthdays, holidays, cultural moments, etc. Some recent fun events include a flower bouquet bar, origami lessons, and hearing from creative entrepreneurs at our Moonshot speaker series.

Additional Information

Our Publicis Groupe motto "Viva La Difference" means we're better together, and we believe that our differences make us stronger. It means we honor and celebrate all identities, across all facets of intersectionality, and it underpins all that we do as an organization. We are focused on fostering belonging and creating equitable & inclusive experiences for all talent.

Publicis Groupe provides robust and inclusive benefit programs and policies to support the evolving and diverse needs of our talent and enable every person to grow and thrive. Our benefits package includes medical coverage, dental, vision, disability, 401K, as well as parental and family care leave, family forming assistance, tuition reimbursement, and flexible time off.

If you require accommodation or assistance with the application or onboarding process specifically, please contact USMTTACompliance@publicis.com.

All your information will be kept confidential according to EEO guidelines.

 Compensation Range: USD $40,280.00 - USD $57,008.00/Annually. This is the pay range the Company believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time. Temporary roles may be eligible to participate in our freelancer/temporary employee medical plan through a third-party benefits administration system once certain criteria have been met. Temporary roles may also qualify for participation in our 401(k) plan after eligibility criteria have been met. For regular roles, the Company will offer medical coverage, dental, vision, disability, 401k, and paid time off. The Company anticipates the application deadline for this job posting will be 8/24/2026.Employment Type: FULL_TIME