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Freelance Insurance Call Center Jobs in Rio Rancho, NM

Walmart

Digital Academy Trainer

Albuquerque, NM · On-site

$17 - $30/hr

Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include parental leave, family care leave, bereavement, jury duty, and voting. Other benefits ...

Walmart

Stocking Team Trainer

Albuquerque, NM · On-site

$17 - $30/hr

Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include parental leave, family care leave, bereavement, jury duty, and voting. Other benefits ...

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All JobsInsurance Call Center JobsFreelance Insurance Call Center JobsFreelance Insurance Call Center Jobs in Rio Rancho, NM

Freelance Insurance Call Center information

What is the difference between Freelance Insurance Call Center vs Insurance Customer Service Representative?

AspectFreelance Insurance Call CenterInsurance Customer Service Representative
CredentialsNone specific; may require insurance knowledgeTypically requires insurance-related certifications or training
Work EnvironmentRemote, flexible, project-basedOffice or remote, full-time or part-time
EmployerFreelance clients or agenciesInsurance companies or agencies
Work NatureHandling inbound/outbound calls for multiple clientsAssisting policyholders with inquiries, claims, and policy info

Freelance Insurance Call Center roles offer flexible, remote work with multiple clients, often without formal certifications. In contrast, Insurance Customer Service Representatives usually work directly for insurance companies, requiring specific training or certifications, and may have more structured schedules. Both roles involve customer interaction but differ mainly in employment type and work setup.

What are the most commonly searched types of Insurance Call Center jobs in Rio Rancho, NM? The most popular types of Insurance Call Center jobs in Rio Rancho, NM are:
What are popular job titles related to Freelance Insurance Call Center jobs in Rio Rancho, NM? For Freelance Insurance Call Center jobs in Rio Rancho, NM, the most frequently searched job titles are:
What job categories do people searching Freelance Insurance Call Center jobs in Rio Rancho, NM look for? The top searched job categories for Freelance Insurance Call Center jobs in Rio Rancho, NM are:
What cities near Rio Rancho, NM are hiring for Freelance Insurance Call Center jobs? Cities near Rio Rancho, NM with the most Freelance Insurance Call Center job openings:
Freelance Insurance Call Center jobs near you
Infographic showing various Freelance Insurance Call Center job openings in Rio Rancho, NM as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, and 5% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution.

Bilingual Contact Center Agent

MVD Express

Albuquerque, NM

$16/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 20 days ago

MVD Express rating

5.3

Company rating: 5.3 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

429th of 482 rated business services

Job description

Job Openings >> Bilingual Contact Center Agent
Bilingual Contact Center Agent
Summary
Title: Bilingual Contact Center Agent ID: 1132 Location: Albuquerque Department: Contact Center
More about this job >
Description

About the Role:
MVD Express is looking for a motivated and friendly Contact Center Representative to join our team! This position plays a vital role in supporting customers over the phone and through chat, so we're looking for candidates who have excellent verbal and written communication skills, including strong spelling and grammar. If you enjoy helping people, pick things up quickly, and thrive in a fast-paced environment, we'd love to meet you.

Schedule Requirements:
Must be available:
Monday - Friday: 7:45 AM - 6:30 PM
Saturday: 8:45 AM - 3:30 PM

What You'll Do:

  • Support customers via phone and chat, helping them find the services they need
  • Set up appointments for MVD Express products and services
  • Deliver a friendly, professional experience with every interaction
  • Manage customer information and track communications
  • Accurately document conversations and customer needs via phone and email
  • Take initiative and go the extra mile to engage and support our customers
  • Perform additional duties as needed

What We're Looking For:

  • Strong writing skills, including accurate spelling, grammar, and tone
  • Friendly and professional phone presence
  • Ability to learn quickly and adapt in a fast-paced setting
  • High-level organizational skills and attention to detail
  • Customer service experience preferred but not required
  • Sales experience is a plus
  • Bilingual candidates are highly encouraged to apply

WHAT IS THE MVD EXPRESS TOTAL REWARDS STATEMENT?

  • $16.00 starting wage, bilingual differential
  • Medical, Dental & Vision Benefits
  • 401(k) matching
  • Short Term Disability Insurance, Long Term Disability Insurance, & Life Insurance
  • Leadership development program
  • Internal promotion opportunities
  • Discounts on MVD Services
  • Major Holidays Off, Paid Holidays
  • Every Sunday Off
  • Paid Time Off Annually/ Unpaid Time Off/Sick Time
  • Business Casual Dress Code - Wear Jeans & Sneakers Every Day! Piercings, fun hair colors and non-offensive tattoos are okay
Apply Now
 
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