ZipRecruiter

Log In

2

Work From Home Synchrony Financial Call Center Jobs in Rio Rancho, NM

Gibbons Group

Work From Home

Albuquerque, NM · On-site +1

$99K - $128K/yr

You will become your own boss in this expanding market and can work FULL TIME OR PART TIME. We ... Financial etc. Only a small handful of companies offer these products and we partner with most of ...

BCForward

Call Center Representative - NM

Albuquerque, NM · Remote

$19 - $19.90/hr

... transition from one task to another Maintain a professional demeanour Other duties as assigned ... work location Company Description About BCforward: Founded in 1998 on the idea that industry ...

next page

Showing results 1-20

All JobsSynchrony Financial Call Center JobsWork From Home Synchrony Financial Call Center JobsWork From Home Synchrony Financial Call Center Jobs in Rio Rancho, NM

Work From Home Synchrony Financial Call Center information

See Rio Rancho, NM salary details

$10

$16

$23

How much do work from home synchrony financial call center jobs pay per hour?

As of Jul 27, 2026, the average hourly pay for work from home synchrony financial call center in Rio Rancho, NM is $16.85, according to ZipRecruiter salary data. Most workers in this role earn between $14.47 and $18.08 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Work From Home Synchrony Financial Call Center position, and why are they important?

To thrive as a Work From Home Synchrony Financial Call Center representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with call center software, CRM platforms, and secure data entry systems is typically required. Outstanding customer service, patience, and time management skills set top performers apart in this remote environment. These abilities ensure efficient resolution of customer inquiries, high satisfaction ratings, and productive teamwork in a virtual setting.

What does a typical day look like for a Work From Home Synchrony Financial Call Center employee?

A typical day involves handling inbound and outbound customer calls, resolving account-related questions, processing payments, and providing support for Synchrony Financial products and services. You will use secure software platforms to manage accounts and track interactions, often working independently but collaborating with a remote team via chat or video meetings. The position may require flexibility to cover varying shifts, and continuous learning is encouraged to stay updated on company policies. This virtual environment allows you to deliver excellent customer support while maintaining work-life balance from home.

What is a Work From Home Synchrony Financial Call Center job?

A Work From Home Synchrony Financial Call Center job involves handling customer inquiries, providing account support, and assisting with financial products or services over the phone or online. Employees work remotely, using company-provided equipment to communicate with customers. Training is typically provided to ensure familiarity with Synchrony Financial's policies and systems. This role requires strong communication skills, problem-solving abilities, and the ability to work independently. Flexible schedules may be available depending on business needs.

What are popular job titles related to Work From Home Synchrony Financial Call Center jobs in Rio Rancho, NM? For Work From Home Synchrony Financial Call Center jobs in Rio Rancho, NM, the most frequently searched job titles are:
What job categories do people searching Work From Home Synchrony Financial Call Center jobs in Rio Rancho, NM look for? The top searched job categories for Work From Home Synchrony Financial Call Center jobs in Rio Rancho, NM are:
What cities near Rio Rancho, NM are hiring for Work From Home Synchrony Financial Call Center jobs? Cities near Rio Rancho, NM with the most Work From Home Synchrony Financial Call Center job openings:
Work From Home Synchrony Financial Call Center jobs near you
Call Center Representative Patient Services-Work From Home Albuquerque, NM

Call Center Representative Patient Services-Work From Home Albuquerque, NM

Presbyterian Healthcare Services

Albuquerque, NM • On-site, Remote

$15 - $19.50/hr

Full-time

Medical, Dental, Vision, Life

Posted 4 days ago

Presbyterian Healthcare Services rating

7.0

Company rating: 7.0 out of 10

Based on 162 frontline employees who took The Breakroom Quiz

417th of 890 rated healthcare providers

Job description

Location Address:
9521 San Mateo NEAlbuquerque, NM 87113-2237
Compensation Pay Range:
Minimum Offer $0.00Maximum Offer $0.00Now Hiring: Call Center Representative Patient Services-Work From Home Albuquerque, NM
Summary:
Build your Career. Make a Difference. Presbyterian is hiring a skilled Call Center Representative to join our team.Type of Opportunity: Full timeJob Exempt: NoJob is based: Reverend Hugh Cooper Administrative CenterWork Shift: Days (United States of America)
Responsibilities:
This role is a work at home role available for Metro Albuquerque residents only at this time.
Responsible for providing customer service for patients in regard to scheduling appointments, referrals, messaging, and maintaining patient demographics. Ensure callers receive service excellence when responding to telephone, written, Pres Online, E-Business, chat, and in person inquiries
Some key responsibilities include:
  • Responsible for providing customer service for patients in regard to the triage of patients, scheduling appointments, referrals, messaging, and maintaining patient demographics.
  • Respond to incoming calls routed through skill-based technology to meet quality standards and performance measurements. Is ready to take calls at the scheduled time, and spends the appropriate amount of time taking calls throughout their shift to resolve contacts on initial encounter. Conducts outbound calls as required and meets established quality/quantity guidelines supporting PHS/PHP/PMG initiatives and/or programs.
  • Develop and maintain positive customer or partner relationships. Acts as member/patient advocate in dealing with practitioners, employer groups, and brokers. Maintains prescribed standards of quality in all research, customer and partner contacts/service functions and promotes customer satisfaction/loyalty through quality contact and timeliness of responses, achieves quality audit results as required.
  • Assists in the development of documentation of process and procedures into functional process improvements to enhance overall level of service to our customers and partners. Uses the Improvement model, identifies patterns in call inquiries/grievances, conducts root cause analysis in resubmitted and adjusted claims and reports to management team.
  • Researches inquiries/special projects as requested and responds to customer, partner or other PHS/PHP business units to ensure accuracy of benefit interpretation with results of research and resolution and within required timelines. Responses to customer or partners to be done using Microsoft Word, Excel or similar databases when appropriate. Uses available documentation such as D.A.R.T., Provider Manual, Pres Online, and Policies and Procedures to analyze and provide accurate and consistent information and benefit interpretation.
  • Participates as an effective and active team member both individually and in a team environment. Participates in a value-added manner as a team member to internal teams as well as other process improvement teams (i.e. QCC) and initiatives.
  • Record all calls, mail, email, faxes, walk-in encounters, etc. in appropriate databases to provide meaningful, accurate data for analysis and reporting.
  • Assist in coordinating (when necessary) meetings with customers or partners for training, contracting, and reporting.
  • Perform other functions as required.

Qualifications:
  • High school/GED diploma
  • 1 year office/business experience
  • Call Center experience preferred.

All benefits-eligible Presbyterian employees receive a comprehensive benefits package that includes medical, dental, vision, short-term and long-term disability, group term life insurance and other optional voluntary benefits.
Wellness
Presbyterian's Employee Wellness rewards program is designed to provide you with engaging opportunities to enhance your health and activate your well-being. Earn gift cards and more by taking an active role in our personal well-being by participating in wellness activities like wellness challenges, webinar, preventive screening and more.
Why work at Presbyterian?
As an organization, we are committed to improving the health of our communities. From hosting growers' markets to partnering with local communities, Presbyterian is taking active steps to improve the health of New Mexicans.
About Presbyterian Healthcare Services
Presbyterian exists to improve the health of patients, members, and the communities we serve. We are locally owned, not-for-profit healthcare system of nine hospitals, a statewide health plan and a growing multi-specialty medical group. Founded in New Mexico in 1908, we are the state's largest private employer with nearly 14,000 employees - including more than 1600 providers and nearly 4,700 nurses.
Our health plan serves more than 580,000 members statewide and offers Medicare Advantage, Medicaid (Centennial Care) and Commercial health plans.
AA/EOE/VET/DISABLED. PHS is a drug-free and tobacco-free employer with smoke free campuses.
We're Determined to Support New Mexico's Well-Being | Presbyterian Healthcare Services

What Presbyterian Healthcare Services employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Presbyterian Healthcare Services logo

About Presbyterian Healthcare Services

Sourced by ZipRecruiter

Presbyterian Healthcare Services exists to improve the health of patients, members and the communities we serve. We are a locally owned, not-for-profit healthcare system of nine hospitals, a statewide health plan and a growing multi-specialty medical group. Founded in New Mexico in 1908, we are the state's largest private employer with nearly 14,000 employees - including more than 1,600 providers and nearly 4,700 nurses.

Industry

Hospitals

Company size

10,000+ Employees

Headquarters location

Albuquerque, NM, US

Year founded

1908

Social media

FacebookTwitter

View All Presbyterian Healthcare Services Jobs

Apply