Call Center Representative - NM
Albuquerque, NM ยท Remote
$19 - $19.90/hr
... transition from one task to another Maintain a professional demeanour Other duties as assigned ... work.
Quick apply
Albuquerque, NM ยท Remote
$19 - $19.90/hr
... transition from one task to another Maintain a professional demeanour Other duties as assigned ... work.
Quick apply
Albuquerque, NM ยท Remote
$19 - $19.90/hr
... transition from one task to another Maintain a professional demeanour Other duties as assigned ... work.
Albuquerque, NM ยท Remote
$17 - $19/hr
Remote Work-at-Home MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We ...
Albuquerque, NM ยท Remote
$17 - $19/hr
Remote Work-at-Home MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We ...
Albuquerque, NM ยท On-site +1
$17 - $19/hr
LOCATION Remote Work-at-Home POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend ...
Albuquerque, NM ยท On-site +1
$17 - $19/hr
LOCATION Remote Work-at-Home POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend ...
Albuquerque, NM ยท On-site +1
$99K - $128K/yr
You will become your own boss in this expanding market and can work FULL TIME OR PART TIME. We ... Direct Mentorship and Training from a Top Manager What we do: * We offer a revolutionary type of ...
Albuquerque, NM ยท On-site +1
$99K - $128K/yr
You will become your own boss in this expanding market and can work FULL TIME OR PART TIME. We ... Direct Mentorship and Training from a Top Manager What we do: * We offer a revolutionary type of ...
Albuquerque, NM ยท Remote
$19/hr
... work within a team environment. If you can see every interaction as an opportunity to achieve ... The first 4 weeks consist of training from 10:00 am to 6:30 pm EST. After training is complete, you ...
Albuquerque, NM ยท Remote
$19/hr
... work within a team environment. If you can see every interaction as an opportunity to achieve ... The first 4 weeks consist of training from 10:00 am to 6:30 pm EST. After training is complete, you ...
Rio Rancho, NM ยท On-site +1
With the option to work from home and enjoy a flexible schedule, you can balance your personal and professional life seamlessly while advancing your career. In this role, you will assume a vital ...
Rio Rancho, NM ยท On-site +1
With the option to work from home and enjoy a flexible schedule, you can balance your personal and professional life seamlessly while advancing your career. In this role, you will assume a vital ...
Rio Rancho, NM ยท On-site +1
With the option to work from home and enjoy a flexible schedule, you can balance your personal and professional life seamlessly while advancing your career. In this role, you will assume a vital ...
Rio Rancho, NM ยท On-site +1
With the option to work from home and enjoy a flexible schedule, you can balance your personal and professional life seamlessly while advancing your career. In this role, you will assume a vital ...
Albuquerque, NM ยท Remote
$3.0K - $6.0K/wk
This Is Not a Work-From-Home Hobby. It's a Performance-Based Career. We give you the tools, the training, and the leads. What you build with them is entirely up to you. The agents who thrive here ...
Albuquerque, NM ยท Remote
$3.0K - $6.0K/wk
This Is Not a Work-From-Home Hobby. It's a Performance-Based Career. We give you the tools, the training, and the leads. What you build with them is entirely up to you. The agents who thrive here ...
Albuquerque, NM ยท On-site +1
$3.0K - $6.0K/wk
This Is Not a Work-From-Home Hobby. It's a Performance-Based Career. We give you the tools, the training, and the leads. What you build with them is entirely up to you. The agents who thrive here ...
Albuquerque, NM ยท On-site +1
$3.0K - $6.0K/wk
This Is Not a Work-From-Home Hobby. It's a Performance-Based Career. We give you the tools, the training, and the leads. What you build with them is entirely up to you. The agents who thrive here ...
Los Lunas, NM ยท Remote
$69K/yr
Remote, work-from-home career * Average first-year earnings of $69K through commissions and bonuses * Increased earning potential in later years through performance and renewals * Residual income ...
Quick apply
Los Lunas, NM ยท Remote
$69K/yr
Remote, work-from-home career * Average first-year earnings of $69K through commissions and bonuses * Increased earning potential in later years through performance and renewals * Residual income ...
Zia Pueblo, NM ยท Remote
$69K/yr
Remote, work-from-home career * Average first-year earnings of $69K through commissions and bonuses * Increased earning potential in later years through performance and renewals * Residual income ...
Quick apply
Zia Pueblo, NM ยท Remote
$69K/yr
Remote, work-from-home career * Average first-year earnings of $69K through commissions and bonuses * Increased earning potential in later years through performance and renewals * Residual income ...
Cochiti Lake, NM ยท Remote
$69K/yr
Remote, work-from-home career * Average first-year earnings of $69K through commissions and bonuses * Increased earning potential in later years through performance and renewals * Residual income ...
Quick apply
Cochiti Lake, NM ยท Remote
$69K/yr
Remote, work-from-home career * Average first-year earnings of $69K through commissions and bonuses * Increased earning potential in later years through performance and renewals * Residual income ...
Albuquerque, NM ยท Remote
$69K/yr
Remote, work-from-home career * Average first-year earnings of $69K through commissions and bonuses * Increased earning potential in later years through performance and renewals * Residual income ...
Quick apply
Albuquerque, NM ยท Remote
$69K/yr
Remote, work-from-home career * Average first-year earnings of $69K through commissions and bonuses * Increased earning potential in later years through performance and renewals * Residual income ...
San Ysidro, NM ยท Remote
$69K/yr
Remote, work-from-home career * Average first-year earnings of $69K through commissions and bonuses * Increased earning potential in later years through performance and renewals * Residual income ...
Quick apply
San Ysidro, NM ยท Remote
$69K/yr
Remote, work-from-home career * Average first-year earnings of $69K through commissions and bonuses * Increased earning potential in later years through performance and renewals * Residual income ...
Sedillo, NM ยท Remote
$69K/yr
Remote, work-from-home career * Average first-year earnings of $69K through commissions and bonuses * Increased earning potential in later years through performance and renewals * Residual income ...
Quick apply
Sedillo, NM ยท Remote
$69K/yr
Remote, work-from-home career * Average first-year earnings of $69K through commissions and bonuses * Increased earning potential in later years through performance and renewals * Residual income ...
Albuquerque, NM ยท Remote
$69K/yr
Remote, work-from-home career * Average first-year earnings of $69K through commissions and bonuses * Increased earning potential in later years through performance and renewals * Residual income ...
Quick apply
Albuquerque, NM ยท Remote
$69K/yr
Remote, work-from-home career * Average first-year earnings of $69K through commissions and bonuses * Increased earning potential in later years through performance and renewals * Residual income ...
Bernalillo, NM ยท Remote
$69K/yr
Remote, work-from-home career * Average first-year earnings of $69K through commissions and bonuses * Increased earning potential in later years through performance and renewals * Residual income ...
Quick apply
Bernalillo, NM ยท Remote
$69K/yr
Remote, work-from-home career * Average first-year earnings of $69K through commissions and bonuses * Increased earning potential in later years through performance and renewals * Residual income ...
Golden, NM ยท Remote
$69K/yr
Remote, work-from-home career * Average first-year earnings of $69K through commissions and bonuses * Increased earning potential in later years through performance and renewals * Residual income ...
Quick apply
Golden, NM ยท Remote
$69K/yr
Remote, work-from-home career * Average first-year earnings of $69K through commissions and bonuses * Increased earning potential in later years through performance and renewals * Residual income ...
Stanley, NM ยท Remote
$69K/yr
Remote, work-from-home career * Average first-year earnings of $69K through commissions and bonuses * Increased earning potential in later years through performance and renewals * Residual income ...
Quick apply
Stanley, NM ยท Remote
$69K/yr
Remote, work-from-home career * Average first-year earnings of $69K through commissions and bonuses * Increased earning potential in later years through performance and renewals * Residual income ...
Los Lunas, NM ยท Remote
$69K/yr
Remote, work-from-home career * Average first-year earnings of $69K through commissions and bonuses * Increased earning potential in later years through performance and renewals * Residual income ...
Quick apply
Los Lunas, NM ยท Remote
$69K/yr
Remote, work-from-home career * Average first-year earnings of $69K through commissions and bonuses * Increased earning potential in later years through performance and renewals * Residual income ...
$12.66 - $14.02
2% of jobs
$14.02 - $15.38
9% of jobs
$16.50 is the 25th percentile. Wages below this are outliers.
$15.38 - $16.73
17% of jobs
The median wage is $18.06 / hr.
$16.73 - $18.09
23% of jobs
$18.09 - $19.45
16% of jobs
$20.06 is the 75th percentile. Wages above this are outliers.
$19.45 - $20.80
18% of jobs
$20.80 - $22.16
9% of jobs
$22.16 - $23.52
3% of jobs
$23.52 - $24.87
1% of jobs
$24.87 - $26.23
0% of jobs
$26.23 - $27.59
2% of jobs
$12
$21
$27
To excel as a Work From Home CVS Pharmacy Call Center representative, you need strong customer service skills, attention to detail, and a high school diploma or equivalent. Familiarity with pharmacy software, secure phones or computers, and possibly certification in pharmacy technician roles (depending on position) are often required. Excellent verbal communication, patience, and problem-solving ability are valuable soft skills that set top performers apart. These skills ensure accurate handling of sensitive information, effective support for customers and pharmacies, and efficient resolution of inquiries in a remote setting.
A Work From Home CVS Pharmacy Call Center job involves assisting customers with prescription refills, insurance inquiries, medication information, and resolving issues over the phone or online. Employees work remotely, using company-provided tools and training to ensure compliance with healthcare regulations. Strong communication skills, customer service experience, and a quiet home workspace are typically required for this role.
A common challenge in this role is managing a high volume of calls while ensuring each customer receives attentive and accurate assistance, especially when handling sensitive information such as prescription details or insurance matters. Working remotely also requires strong self-discipline and effective time management, as team support and supervision are provided virtually. In addition, you may need to navigate multiple computer systems and documentation requirements while maintaining confidentiality standards. However, CVS provides resources and training to help you succeed, and ongoing support is available through your remote team leads and online communication platforms.
$19 - $19.90/hr
Contractor
Re-posted 29 days ago
Call Center Representative
Worksite: Remote
Duration: 18+ months with possible extension
Start Date: 09/07/2026
Pay Rate: $19.90/hour on W2
Job Responsibilities
Answer incoming phone calls, chats, and/or emails
Conduct outreach phone calls and/or emails
Provide outstanding customer service
Recognize and follow call flows with scripts
Research and review customer inquiries
Research information using multiple systems
Relay research findings and outcomes to customers
Identify and escalate appropriate issues
Clearly document call information and encounters in call logs
Recognize and alert management of risk and trends
Quickly transition from one task to another
Maintain a professional demeanour
Other duties as assigned
Qualifications and Requirements Basic Qualifications (Required Credentials)
2years of Customer Service experience
1year of call center environment experience
High School Diploma or GED
Proficiency with computers: Experience using the internet, email via Outlook, etc.
Data entry experience
Listening, verbal, and written communication experience
Microsoft Office (Excel, Word, Outlook, and Teams) experience
Internet access sufficient to handle calls received via the Internet
Quiet and private remote work location
About BCforward:
Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward’s 6,000 consultants support more than 225 clients globally.
BCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class place to work.
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BCforward began as an IT business solutions and staffing firm. Founded in 1998, BCforward has grown with our customers' needs into a full service personnel solutions organization. Headquartered in Indianapolis, Indiana, BCforward also operates numerous delivery centers across North America and India. We are currently the largest consulting firm and largest MBE certified firm in Indiana. Our uninterrupted growth has allowed BCforward to deliver uniquely configured IT staffing and project solutions for over years of catering to our customers' specific needs. BCforward currently maintains a team of over 5000 global resources. With our additional brand, Stafforward, together we have the capabilities to deliver services for a variety of industries in both public and private sectors which allows us to address your most challenging needs.
It services
5,001 - 10,000 Employees
Indianapolis, IN, US
1998