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Synchrony Financial Call Center Jobs (NOW HIRING)

General Call Center | Full-Time

Call Center Agent

Killeen, TX · On-site

$13.50 - $17.75/hr

Call Center Agent MCI is one of the fastest-growing tech-enabled business services companies in the ... and financial services. Our contact centers are powered by both on-site and remote agents ...

General Call Center | Full-Time

Call Center Agent

Midway, GA · On-site

$13.75 - $18/hr

Call Center Agent MCI is one of the fastest-growing tech-enabled business services companies in the ... and financial services. Our contact centers are powered by both on-site and remote agents ...

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Synchrony Financial Call Center information

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$25

How much do synchrony financial call center jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for synchrony financial call center in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What is a Synchrony Financial Call Center?

A Synchrony Financial Call Center job involves assisting customers with credit card accounts, financing options, and other financial services. Representatives handle inbound and outbound calls, answer billing questions, process payments, and provide account support. Strong communication, problem-solving skills, and customer service experience are important for success in this role. Many positions offer remote or on-site work options with opportunities for career advancement.

What are the key skills and qualifications needed to thrive in the Synchrony Financial Call Center position?

Success in a Synchrony Financial Call Center role requires excellent verbal communication, problem-solving skills, and the ability to navigate complex customer inquiries, often supported by a high school diploma or equivalent. Familiarity with CRM systems, call routing software, and basic computer applications is typically expected, with some employers valuing prior customer service experience or industry certifications. Strong interpersonal skills, patience, and the ability to remain calm under pressure help individuals excel in this fast-paced environment. These abilities are crucial for providing high-quality customer service, resolving issues efficiently, and supporting the company's reputation and client satisfaction.

What career growth opportunities are available for employees working in the Synchrony Financial Call Center?

Employees at the Synchrony Financial Call Center have access to a clear career development path, with opportunities to advance into supervisory, training, or specialized customer care roles based on performance and experience. The organization often provides ongoing training in both technical systems and customer service best practices, helping team members further develop valuable skills. With consistent achievement and a commitment to learning, employees can progress into leadership or operational management positions. This supportive environment encourages professional growth for those dedicated to building a long-term career in financial services.

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What cities are hiring for Synchrony Financial Call Center jobs?

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What states have the most Synchrony Financial Call Center jobs?

States with the most job openings for Synchrony Financial Call Center jobs include:

What job categories do people searching Synchrony Financial Call Center jobs look for?

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Synchrony Financial Call Center jobs near you
Infographic showing various Synchrony Financial Call Center job openings in the United States as of August 2026, with employment types broken down into 85% Full Time, 13% Part Time, and 2% Contract. Highlights an 86% Physical, 3% Hybrid, and 11% Remote job distribution, with an average salary of $37,257 per year, or $17.9 per hour.

Call Center Representative

FreeStar Financial Credit Union

Mount Clemens, MI • On-site

$18/hr

Other

Retirement, PTO

Re-posted 26 days ago

Job description

Call Center Representative

FreeStar Financial Credit Union is looking for an enthusiastic and dynamic Call Center Representative. If you would love to use your passion for customer service to assist our valued members at a growing credit union, this may be the right job for you!

Salary: $18/Hr

Job Location: Clinton Twp

Days: Monday-Friday, Occasional Saturdays

Hours: Full-time

Benefits:

  • 3 weeks paid time off in the first year
  • 401k with up to a 6% match
  • Tuition Reimbursement
  • Year-end bonuses

Position Purpose:

The primary purpose of the Member Access Specialist is to assist FreeStar Financial Credit Union in fulfilling our mission through the call center to provide superior service and innovative financial solutions to our membership by meeting their dynamic needs via telephone communications.

What You'll Do In This Role:

  • Responsible for assisting credit union members in the call center regarding their banking needs.
  • Provide members a courteous, professional and timely experience through video conferencing software.
  • Answer credit union member's requests relating to the function and servicing of their accounts through the call center, which include but are not limited to balance, activity, stop payments, resolving debit card issues.
  • Provide efficient and accurate customer service in transactions which include, but are not limited to, transfers, issue Cashier Checks, and loan payments.
  • Provide efficient and accurate service in transactions using the ITM which include, but not limited to, check cashing, deposits, withdrawals or transfers.
  • Meet member needs by cross-selling all products and services offered by the credit union. Must achieve the minimum sales standards as established by management.
  • Subject Matter Expert (SME) for the credit union's E-services and remote services.

What You'll Bring To FreeStar Financial:

  • High School Diploma or equivalent.
  • Minimum of one-three years of similar or related experience in the financial industry, or call center customer service.

What You'll Get Working at FreeStar Financial:

  • Partner with a talented team helping to provide financial solutions to our members!
  • Be part of an environment where our service to each other is just as important as our service to our members!
  • A wonderful opportunity to expand skillset and develop professionally!
  • Join a Credit Union culture that makes an impact in the community!
  • Join an organization which appreciates and promotes having balance in your life!
  • A competitive compensation structure which rewards the contributions of our team members!

Apply