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Synchrony Financial Call Center Jobs in Colorado

Administrative and financial records (electronic and manual) * Ensure compliance with call center performance standards, scripts, quality objectives, and VA policies . * Assist with handling and ...

Administrative and financial records (electronic and manual) * Ensure compliance with call center performance standards, scripts, quality objectives, and VA policies . * Assist with handling and ...

Administrative and financial records (electronic and manual) * Ensure compliance with call center performance standards, scripts, quality objectives, and VA policies . * Assist with handling and ...

Administrative and financial records (electronic and manual) * Ensure compliance with call center performance standards, scripts, quality objectives, and VA policies. * Assist with handling and ...

Call Center Agent

Alamosa, CO

$13.50 - $17.75/hr

... Financial Crimes Enforcement Network (FinCEN). No director, officer, employee, or agent who reports a suspicious transaction under the requirements of the BSA may notify any person involved in the ...

Call Center Agent

Alamosa, CO · On-site

$18.45 - $20/hr

... Financial Crimes Enforcement Network (FinCEN). No director, officer, employee, or agent who reports a suspicious transaction under the requirements of the BSA may notify any person involved in the ...

Transfer Center RN

Denver, CO · On-site

$34.59 - $51.89/hr

You will work in a customer-centric transfer and transport call center; respond to all callers with ... financial wellbeing counseling * Education support through tuition assistance, student loan ...

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Synchrony Financial Call Center information

See Colorado salary details

$11

$18

$26

How much do synchrony financial call center jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for synchrony financial call center in Colorado is $18.83, according to ZipRecruiter salary data. Most workers in this role earn between $16.15 and $20.24 per hour, depending on experience, location, and employer.

What is a Synchrony Financial Call Center?

A Synchrony Financial Call Center job involves assisting customers with credit card accounts, financing options, and other financial services. Representatives handle inbound and outbound calls, answer billing questions, process payments, and provide account support. Strong communication, problem-solving skills, and customer service experience are important for success in this role. Many positions offer remote or on-site work options with opportunities for career advancement.

What are the key skills and qualifications needed to thrive in the Synchrony Financial Call Center position?

Success in a Synchrony Financial Call Center role requires excellent verbal communication, problem-solving skills, and the ability to navigate complex customer inquiries, often supported by a high school diploma or equivalent. Familiarity with CRM systems, call routing software, and basic computer applications is typically expected, with some employers valuing prior customer service experience or industry certifications. Strong interpersonal skills, patience, and the ability to remain calm under pressure help individuals excel in this fast-paced environment. These abilities are crucial for providing high-quality customer service, resolving issues efficiently, and supporting the company's reputation and client satisfaction.

What career growth opportunities are available for employees working in the Synchrony Financial Call Center?

Employees at the Synchrony Financial Call Center have access to a clear career development path, with opportunities to advance into supervisory, training, or specialized customer care roles based on performance and experience. The organization often provides ongoing training in both technical systems and customer service best practices, helping team members further develop valuable skills. With consistent achievement and a commitment to learning, employees can progress into leadership or operational management positions. This supportive environment encourages professional growth for those dedicated to building a long-term career in financial services.

What are popular job titles related to Synchrony Financial Call Center jobs in Colorado?

For Synchrony Financial Call Center jobs in Colorado, the most frequently searched job titles are:

What job categories do people searching Synchrony Financial Call Center jobs in Colorado look for?

The top searched job categories for Synchrony Financial Call Center jobs in Colorado are:

Infographic showing various Synchrony Financial Call Center job openings in Colorado as of August 2026, with employment types broken down into 83% Full Time, 14% Part Time, and 3% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $39,176 per year, or $18.8 per hour.

Call Center Representative

Golden, CO • On-site

BDR Solutions LLC
IT Services • 51 - 200 employees

$17 - $19/hr

Other

Re-posted 9 days ago


Job description

Description
BDR Solutions, LLC, (BDR) supports the U.S. Federal Government in successfully achieving its mission and goals. Our service and solution delivery starts with understanding each client's end-state, and then seamlessly integrating within each Agency's organization to improve and enhance business and technical operations and deployments.
BDR is seeking a Service Support Technician to join our growing team! This position will be performed on-site in Golden, Colorado. This position requires US Citizenship with a Public Trust or the ability to obtain one.
Join our team and kickstart your journey with a $500 sign-on bonus, available to qualified candidates who meet all requirements!
(Military Veterans and HUBZone candidates are highly encouraged to apply)
The Services Support Technician serves as the frontline call center representative responsible for receiving, processing, and supporting orders from VA clinics and Veterans. This role operates within a structured, high-volume call center environment, following established procedures and service standards. The position supports operational workflows, assists with complex order transactions, maintains accurate records, and ensures consistent, professional customer service delivery.
Key Responsibilities
  • Serve as the primary point of contact for Veterans and VA clinical staff, handling inbound calls and order requests in a high-volume call center environment.
  • Accurately place, modify, and track orders received via phone, system requests, or written correspondence.
  • Provide courteous, professional customer service to Veterans and clinicians by addressing questions, resolving issues, and supporting order-related inquiries.
  • Support call center agents and clinical staff with procedural guidance for complex transactions, including:
  • Remote order entry processes
  • Order or model changes
  • Device registration and serial number updates
  • Telehealth service entry procedures
  • Track and maintain operational data such as:
  • Order volume and call workload spreadsheets
  • Credit card reconciliation and transaction verification
  • Administrative and financial records (electronic and manual)
  • Ensure compliance with call center performance standards, scripts, quality objectives, and VA policies.
  • Assist with handling and resolving customer complaints and escalated service issues, following defined procedures.
  • Prepare reports and assist leadership with data validation, analysis, and operational insights.
  • Perform general administrative duties including:
  • Requesting and managing office and warehouse supplies
  • Filing, documentation, and record retention
  • Communicate professionally with customers and internal stakeholders via phone, email, and written correspondence.
  • Operate standard office and call center equipment, including computers, phone systems, printers, scanners, and other office tools.
Required Minimum Qualifications
  • 1+ year of call center, customer service, or operations support experience required; 2+ years preferred
  • Experience working in a high-volume, process-driven environment
  • Proficiency with data entry, spreadsheet tracking, and report preparation
  • Experience with timekeeping, scheduling, or administrative coordination
  • Strong verbal and written communication skills
  • Attention to detail and ability to follow standard operating procedures
  • Ability to obtain and maintain a VA Public Trust clearance

The hourly compensation range for this position is $17.00-$19.00 per hour. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs.
In addition, U.S Citizenship is required. Select applicants will be subject to a government security investigation and must meet eligibility requirements for access to classified information and be able to obtain a government-granted security clearance. Individuals may also be subject to a background investigation including, but not limited to criminal history, employment and education verification, drug testing, and creditworthiness.