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Remote Call Screener Jobs in Colorado (NOW HIRING)

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Group Product Manager (Remote)

Rico, CO · On-site +1

You aren't afraid to dive into raw data to find hidden patterns or jump on a customer call to ... As part of our hiring process, all applicants who pass the resume screening will be required to ...

gpac

Recruiter- Remote

Denver, CO · Remote

Cold call, qualify, screen and prep candidates and clients for interviews and assist in the negotiation of job offers * Conduct reference checks on candidates Requirements: * Excellent verbal and ...

Humana, Inc.

Bilingual Care Management Support

Rico, CO · On-site +1

$17 - $22/hr

Become a part of our caring community This is a remote position located in Puerto Rico. You must ... Call center hours of operation are Monday-Friday between 8:00 am and 8:00 pm EST * The assigned ...

Solari

Crisis Specialist I

Denver, CO · On-site +1

$22 - $25.30/hr

Work Location & Eligibility * 100% Remote (Applicants must reside in Colorado or Oklahoma ) * Role ... Behavioral health professionals and contact call center experience preferred. Join Our Team as a ...

ATN Health

Virtual Medical Assistant

Wheat Ridge, CO · On-site +1

$18.75 - $24.25/hr

Description: Full Remote Medical Assistant - ATN Health This is a remote position in Orlando ... At least 6 months in a Call Center environment is a plus preferred 1-2 years of Case management or ...

ATN Health

Virtual Medical Assistant

Littleton, CO · On-site +1

$17.75 - $22.75/hr

Description: Full Remote Medical Assistant - ATN Health This is a remote position in Orlando ... At least 6 months in a Call Center environment is a plus preferred 1-2 years of Case management or ...

ATN Health

Virtual Medical Assistant

Englewood, CO · On-site +1

$17.50 - $22.50/hr

Description: Full Remote Medical Assistant - ATN Health This is a remote position in Orlando ... At least 6 months in a Call Center environment is a plus preferred 1-2 years of Case management or ...

ATN Health

Virtual Medical Assistant

Longmont, CO · On-site +1

$17.50 - $22.50/hr

Description: Full Remote Medical Assistant - ATN Health This is a remote position in Orlando ... At least 6 months in a Call Center environment is a plus preferred 1-2 years of Case management or ...

ATN Health

Virtual Medical Assistant

Parker, CO · On-site +1

$18.25 - $23.50/hr

Description: Full Remote Medical Assistant - ATN Health This is a remote position in Orlando ... At least 6 months in a Call Center environment is a plus preferred 1-2 years of Case management or ...

ATN Health

Virtual Medical Assistant

Arvada, CO · On-site +1

$18 - $23.25/hr

Description: Full Remote Medical Assistant - ATN Health This is a remote position in Orlando ... At least 6 months in a Call Center environment is a plus preferred 1-2 years of Case management or ...

ATN Health

Virtual Medical Assistant

Castle Rock, CO · On-site +1

$18.50 - $23.75/hr

Description: Full Remote Medical Assistant - ATN Health This is a remote position in Orlando ... At least 6 months in a Call Center environment is a plus preferred 1-2 years of Case management or ...

ATN Health

Virtual Medical Assistant

Federal Heights, CO · On-site +1

$18 - $23/hr

Description: Full Remote Medical Assistant - ATN Health This is a remote position in Orlando ... At least 6 months in a Call Center environment is a plus preferred 1-2 years of Case management or ...

ATN Health

Virtual Medical Assistant

Golden, CO · On-site +1

$18.25 - $23.50/hr

Description: Full Remote Medical Assistant - ATN Health This is a remote position in Orlando ... At least 6 months in a Call Center environment is a plus preferred 1-2 years of Case management or ...

ATN Health

Virtual Medical Assistant

Commerce City, CO · On-site +1

$18.75 - $24/hr

Description: Full Remote Medical Assistant - ATN Health This is a remote position in Orlando ... At least 6 months in a Call Center environment is a plus preferred 1-2 years of Case management or ...

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All JobsCall Screener JobsRemote Call Screener JobsRemote Call Screener Jobs in Colorado

Remote Call Screener information

What is the difference between Remote Call Screener vs Remote Customer Service Representative?

AspectRemote Call ScreenerRemote Customer Service Representative
Required CredentialsHigh school diploma, communication skillsHigh school diploma, communication skills
Work EnvironmentHome-based, call center setupHome-based, call center setup
Industry UsageHealthcare, research, surveysRetail, tech, service industries
Job FocusScreening calls, collecting infoAssisting customers, resolving issues

Remote Call Screeners primarily focus on screening calls and collecting information, often in healthcare or research settings. Remote Customer Service Representatives handle customer inquiries and support across various industries. While both roles require strong communication skills and a home-based setup, their main functions and industry applications differ.

What are popular job titles related to Remote Call Screener jobs in Colorado? For Remote Call Screener jobs in Colorado, the most frequently searched job titles are:
What job categories do people searching Remote Call Screener jobs in Colorado look for? The top searched job categories for Remote Call Screener jobs in Colorado are:
What cities in Colorado are hiring for Remote Call Screener jobs? Cities in Colorado with the most Remote Call Screener job openings:
Remote Call Screener jobs near you

Scheduler I, Call Center (Remote, must live in Denver Metropolitan Area)

Denver Health

Denver, CO • On-site, Remote

$21 - $26.31/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Denver Health rating

7.8

Company rating: 7.8 out of 10

Based on 68 frontline employees who took The Breakroom Quiz

191st of 1,059 rated hospitals

Job description

We are recruiting for a mission-driven Scheduler I, Call Center (Remote, must live in Denver Metropolitan Area) to join our team!
We're with you for life's journey. At Denver Health, purpose isn't just something we believe in-it's something we live every day, for life's journey.
Our Values
Respect | Belonging | Accountability | Transparency
Department
Appointment Center
Shifts
You will be scheduled for 40 hours per week during the hours of 7 AM- 6PM and will be working remotely. Reliable cable-based home internet is required.
Job Summary
Under close supervision, serves customers by answering incoming calls utilizing Denver Health and Departmental policies/processes to resolve customer requests and directing calls to the appropriate area when necessary. Responsible for effectively screening/identifying customer requirements and taking appropriate action based on this information. Provides assistance to Denver Health staff by collecting demographic, medical complaint and key information required to facilitate appropriate patient care and call resolution. Completes computerized patient scheduling, collection of comprehensive demographic and insurance information required to facilitate timely and accurate billing of services, obtainment of pre certification authorization and benefit information necessary for payment
Essential Functions:
  • Answers all calls in a courteous, respectful and helpful manner utilizing interpretation services to facilitate customer communications; performs information lookups using all sources of data to provide rapid, accurate call resolution. Fulfills internal and external customer requests by clarifying desired information, utilizing Denver Health resources to complete transactions, forwarding requests when appropriate. (20%)
  • Understands standardized scheduling, rescheduling, and cancellation guidelines. Schedules to appropriate provider according to patient request, provider direction, and availability according to preset approved scheduling guidelines. 12. Maintains continuity of work operations by documenting and communicating actions, completes activity reports and communications upon request for various Departmental functions and initiatives; keeps equipment operational by following established procedures and reporting malfunctions. (20%)
  • Determines requirements by working with customers; answers inquiries by clarifying desired information, researching, locating and providing information; taking action based on this information either to resolve the customer's request or transfer appropriately. (15%)
  • Resolves customer problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems. (15%)
  • Educates customers on additional services by recognizing opportunities to enhance the customers experience and meet their needs; informs and guides patients to resources. (15%)
  • Proficient in gathering, verifying and updating demographic, financial, guarantor, insurance and patient information for new and existing patients within the practice management/electronic health record and various Denver Health computer applications. (15%)

Education:
  • High School Diploma or GED Required

Work Experience:
  • 1-3 years Two years customer service or healthcare experience Required

Licenses:
Knowledge, Skills and Abilities:
  • Familiar with a variety of healthcare concepts, practices, and procedures.
  • Excellent customer focus/service, people skills, listening, verbal and written communication, problem solving and multitasking skills.
  • Knowledge of standardized scheduling, canceling, rescheduling, attendance procedures.
  • Knowledge of Commercial Insurance referral and authorization process is preferred.
  • Ability to perform basic math.
  • Able to type 40wpm.
  • Possess knowledge of PC applications (NT, Windows), healthcare applications and phone systems.

Shift
Days (United States of America)
Work Type
Regular
Salary
$21.00 - $26.31 / hr
Benefits
At Denver Health, we take care of the people who take care of our community. Our benefits are built to support your life, your family, and your future - with generous paid time off, fully paid parental leave, exceptional retirement contributions, comprehensive health coverage, and nationally recognized well-being programs. We invest in your growth through tuition assistance, career advancement pathways, and professional development - while also offering meaningful financial advantages through loan forgiveness eligibility and employer contributions. When you join Denver Health, you're joining a mission-driven organization that invests in you.
Here is a small list of our benefit programs:
  • Paid time off starting at 28 days per year, inclusive of vacation, personal/sick, and 7 Holidays
  • 100% paid parental leave up to 6 weeks
  • Immediate eligibility for retirement plans with employer contribution up to 9.5%
  • Generous medical, dental, vision plans in addition to employer paid disability and life insurance.
  • Comprehensive well-being programs including on-site employee fitness center located on Denver Health main campus and nationally recognized RESTORE Center
  • Free RTD EcoPass (public transportation)
  • Childcare discount programs & exclusive perks on large brands, travel, and more
  • Tuition reimbursement & assistance
  • Education, coaching, and professional development opportunities through the Workforce Development Center (WFDC) that support internal career growth and advancement pathways
  • Professional clinical advancement program & shared governance
  • Public Service Loan Forgiveness (PSLF) eligible employer+ free student loan coaching and assistance navigating the PSLF program
  • National Health Service Corps (NHCS) and Colorado Health Service Corps (CHSC) eligible employer

About Denver Health
Denver Health is an integrated, high-quality academic healthcare system considered a model for the nation that includes a Level I Trauma Center, a 555-bed acute care medical center, Denver's 911 emergency medical response system, 10 family health centers, 19 school-based health centers, Rocky Mountain Poison & Drug Safety, the Public Health Institute at Denver Health, Denver Health Medical Plan and Denver Health Foundation.
As Colorado's primary, and essential, safety-net healthcare system, Denver Health is a mission-driven organization that has provided millions in uncompensated care for the uninsured each year.
Located near downtown Denver, Denver Health is just minutes away from many of the cultural and recreational activities Denver has to offer.
Denver Health is an equal opportunity employer (EOE). We value the unique ideas, talents and contributions reflective of the needs of our community. All job applicants for safety-sensitive positions must pass a pre-employment drug test, once a conditional offer of employment has been made. Applicants will be considered until the position is filled.

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