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Call Center Customer Service Rep Jobs in Colorado

BDR Solutions LLC

Call Center Representative

Golden, CO · On-site

$17 - $19/hr

... call center representative responsible for receiving, processing, and supporting orders from VA ... Provide courteous, professional customer service to Veterans and clinicians by addressing questions ...

BDR Solutions LLC

Call Center Representative

Golden, CO · On-site

$17 - $19/hr

... call center representative responsible for receiving, processing, and supporting orders from VA ... Provide courteous, professional customer service to Veterans and clinicians by addressing questions ...

Partner Colorado Credit Union

Contact Center CSR

Arvada, CO · On-site

$18.39/hr

Cross-sell products and services on incoming calls as volume dictates. * Complete research requests ... EXPERIENCE 1-2 years Call Center experience, preferred COMPENSATION & BENEFITS Starting hourly rate ...

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All JobsCall Center Customer Service Rep JobsCall Center Customer Service Rep Jobs in Colorado

Call Center Customer Service Rep information

See Colorado salary details

$11

$18

$28

How much do call center customer service rep jobs pay per hour?

As of Jul 27, 2026, the average hourly pay for call center customer service rep in Colorado is $18.98, according to ZipRecruiter salary data. Most workers in this role earn between $15.67 and $20.24 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Call Center Customer Service Rep, and why are they important?

To thrive as a Call Center Customer Service Rep, you need excellent communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and ticketing tools is typically required. Patience, active listening, and resilience are standout soft skills for managing customer interactions and resolving issues effectively. These skills are vital for providing efficient service, ensuring customer satisfaction, and maintaining a positive company reputation.

What is the difference between Call Center Customer Service Rep vs Customer Support Specialist?

AspectCall Center Customer Service RepCustomer Support Specialist
CredentialsHigh school diploma or equivalent; training providedHigh school diploma; additional certifications optional
Work EnvironmentCall centers, inbound/outbound callsOnline, email, chat, sometimes calls
Industry UsageCustomer service, telecommunications, retailTechnology, software, e-commerce
Common Search IntentCustomer service roles, call center jobsTechnical support, product assistance

The main difference is that Call Center Customer Service Reps primarily handle inbound or outbound calls in a call center setting, focusing on general customer inquiries. Customer Support Specialists often provide technical or product-specific support through various channels like email or chat, sometimes involving more specialized knowledge. Both roles require strong communication skills but differ in work environment and scope of support.

What does a Call Center Customer Service Rep do?

A Call Center Customer Service Rep is responsible for handling incoming and outgoing customer calls for a company. They assist customers by answering questions, resolving complaints, processing orders, and providing information about products or services. These representatives use communication and problem-solving skills to ensure customer satisfaction and often document interactions in company systems. They may also follow up on customer requests and escalate complex issues to supervisors as needed.

What are some common challenges faced by Call Center Customer Service Reps and how can they be managed?

Call Center Customer Service Reps often encounter high call volumes, handling difficult customers, and maintaining quality service under time pressure. Successfully managing these challenges involves developing effective communication skills, practicing patience, and utilizing available resources such as scripts or escalation protocols. Many call centers also offer regular training sessions and support from supervisors to help representatives improve their problem-solving abilities and resilience. Building strong teamwork and using stress-relief techniques can further contribute to a positive and productive work environment.
What are popular job titles related to Call Center Customer Service Rep jobs in Colorado? For Call Center Customer Service Rep jobs in Colorado, the most frequently searched job titles are:
What job categories do people searching Call Center Customer Service Rep jobs in Colorado look for? The top searched job categories for Call Center Customer Service Rep jobs in Colorado are:
Call Center Customer Service Rep jobs near you
Infographic showing various Call Center Customer Service Rep job openings in Colorado as of July 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 78% Full Time, 14% Part Time, and 6% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $39,482 per year, or $19 per hour.
Call Center Customer Service Representative $19 and hour

Call Center Customer Service Representative $19 and hour

Loveland Ford Lincoln

Loveland, CO

$19/hr

Other

Posted 14 days ago

Job description

Job description

Loveland Ford is currently looking for a call center customer service representatives to join our call center team. A positive attitude, exceptional customer service skills, and reliability are requirements for this job. This position is a great way to get into Northern Colorado's premier Ford dealer and a great starting point for anyone looking to work their way up the ladder to be an advisor, office admin, or even management; or for an exceptional person just looking for a great work place and a steady source of income. 

In this job you will answer phones for the service department, schedule appointments, perform customer service follow up, and many more possible opportunities depending on your desire and career path. Our service department is open Mon-Fri 6am until 6pm and Saturday 7am to 4pm. You will be scheduled for 40 hours per week (5 days). For the most parts this will be Monday through Friday with some rotating Saturdays. If you prefer to work Saturdays and have a day off during the week we are open to listening to that as well!

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