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Call Center Customer Service Rep Jobs in Colorado

High 5 Plumbing

Customer Service Representative

Golden, CO · On-site

$23 - $26/hr

... (CSR) to join our growing team. In this role, you will be the first point of contact for our ... Previous customer service, call center, sales or scheduling experience * Strong communication and ...

High 5 Plumbing

Customer Service Representative

Golden, CO · On-site

$23 - $26/hr

High 5 Plumbing, Heating, Cooling & Electric is seeking a Customer Service Representative (CSR) to ... Previous customer service, call center, sales or scheduling experience * Strong communication and ...

Fix-It 24/7

Customer Service Representative

Golden, CO · On-site

$26 - $28/hr

Customer Service Representative (CSR) - Fix-It 24/7 Location: 100% In-Office - 16360 Table Mountain ... your typical call center--we're a high-energy, team-first environment where we work hard, win ...

zTrip FTC

Customer Service Rep

Fort Collins, CO · On-site

$17.50 - $17.51/hr

Customer Service Representative zTrip | Fort Collins, CO zTrip, North America's largest taxi ... Previous experience in customer service, call center operations, hospitality, transportation ...

iQuor

Bilingual Customer Service Represenative

Pueblo, CO · On-site

$16.50/hr

We are searching for a polite, professional Customer Service Call Center Agents to represent our ... The Customer Service Call Center Agent may handle a high volume of inbound or outbound calls and ...

360 IT Professionals

Call Center Representative

Denver, CO · On-site

$16.50 - $20.50/hr

Qualifications * Minimum of 1 year of experience in a call center * Strong phone and verbal ... Familiarity with CRM Systems * Experience using IVR/ACD (Five9, Cisco, etc) Additional Information ...

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All JobsCall Center Customer Service Rep JobsCall Center Customer Service Rep Jobs in Colorado

Call Center Customer Service Rep information

See Colorado salary details

$11

$18

$28

How much do call center customer service rep jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for call center customer service rep in Colorado is $18.98, according to ZipRecruiter salary data. Most workers in this role earn between $15.67 and $20.24 per hour, depending on experience, location, and employer.

What does a call center customer service rep do?

A Call Center Customer Service Rep is responsible for handling incoming and outgoing customer calls for a company. They assist customers by answering questions, resolving complaints, processing orders, and providing information about products or services. These representatives use communication and problem-solving skills to ensure customer satisfaction and often document interactions in company systems. They may also follow up on customer requests and escalate complex issues to supervisors as needed.

What are the key skills and qualifications needed to thrive as a call center customer service rep?

To thrive as a Call Center Customer Service Rep, you need excellent communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and ticketing tools is typically required. Patience, active listening, and resilience are standout soft skills for managing customer interactions and resolving issues effectively. These skills are vital for providing efficient service, ensuring customer satisfaction, and maintaining a positive company reputation.

What are some common challenges faced by call center customer service reps and how can they be managed?

Call Center Customer Service Reps often encounter high call volumes, handling difficult customers, and maintaining quality service under time pressure. Successfully managing these challenges involves developing effective communication skills, practicing patience, and utilizing available resources such as scripts or escalation protocols. Many call centers also offer regular training sessions and support from supervisors to help representatives improve their problem-solving abilities and resilience. Building strong teamwork and using stress-relief techniques can further contribute to a positive and productive work environment.

What is the difference between Call Center Customer Service Rep vs Customer Support Specialist?

AspectCall Center Customer Service RepCustomer Support Specialist
CredentialsHigh school diploma or equivalent; training providedHigh school diploma; additional certifications optional
Work EnvironmentCall centers, inbound/outbound callsOnline, email, chat, sometimes calls
Industry UsageCustomer service, telecommunications, retailTechnology, software, e-commerce
Common Search IntentCustomer service roles, call center jobsTechnical support, product assistance

The main difference is that Call Center Customer Service Reps primarily handle inbound or outbound calls in a call center setting, focusing on general customer inquiries. Customer Support Specialists often provide technical or product-specific support through various channels like email or chat, sometimes involving more specialized knowledge. Both roles require strong communication skills but differ in work environment and scope of support.

What are popular job titles related to Call Center Customer Service Rep jobs in Colorado?

For Call Center Customer Service Rep jobs in Colorado, the most frequently searched job titles are:

What job categories do people searching Call Center Customer Service Rep jobs in Colorado look for?

The top searched job categories for Call Center Customer Service Rep jobs in Colorado are:

Call Center Customer Service Rep jobs near you
Infographic showing various Call Center Customer Service Rep job openings in Colorado as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, and 4% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $39,482 per year, or $19 per hour.

Customer Service Representative

High 5 Plumbing

Golden, CO • On-site

$23 - $26/hr

Full-time

Medical, Dental, Vision, Life, PTO

Re-posted 2 days ago

Job description

Description

High 5 Plumbing, Heating, Cooling & Electric is seeking a Customer Service Representative (CSR) to join our growing team. In this role, you will be the first point of contact for our customers, providing exceptional service, scheduling appointments, and supporting our technicians in the field. We provide the training, support, and tools you need to succeed while building a career with a company that values teamwork, growth, and outstanding customer care. 


At High 5, our mission is simple but powerful: To come together as more than individuals to create a positive impact on our team, our clients, and our community, one High Five at a time. If you're looking to make a meaningful difference both in your own career and in the lives of others, this is the place for you.


Why Join Us?

  • Competitive Compensation: $23.00-$26.00/hour + bonus opportunities.
  • Weekly Pay: Get paid every Monday!
  • Benefits: Medical, dental, vision, and life insurance coverage for you and your family.
  • Company-Matched 401(k): Invest in your future with employer contributions.
  • Paid Holidays + PTO: Enjoy paid company holidays in addition to accrued Paid Time Off
  • Career Growth & Training: Career growth and advancement opportunities at a growing company.

Key Responsibilities:

  • Answer incoming customer calls promptly and professionally
  • Schedule service appointments accurately and efficiently
  • Assist customers with questions regarding services, pricing, and availability
  • Provide exceptional customer service and ensure a positive customer experience
  • Promote and sell company memberships and additional services
  • Confirm appointments and follow up with customers as needed
  • Maintain accurate customer records in the scheduling system
  • Coordinate with dispatch and field technicians to ensure smooth scheduling
  • Resolve customer concerns with professionalism and empathy
  • Meet individual and team performance goals, including membership sales and booking metrics

Requirements

  • Previous customer service, call center, sales or scheduling experience 
  • Strong communication and phone skills
  • Comfortable discussing and selling memberships and services
  • Highly organized with strong attention to detail
  • Ability to multitask and work in a fast-paced environment
  • Positive attitude and team-oriented mindset
  • Experience with ServiceTitan or similar CRM software is a plus

Apply