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Remote Call Screener Jobs (NOW HIRING)

Medix

Remote Call Center Representative

Pearland, TX · On-site +1

$15 - $16.80/hr

Healthcare Call Center Representative Fully Remote | Full-Time | Contract-to-Hire Employment Type ... Drug screening * Health screening Why Consider This Opportunity? * Fully remote position with ...

MCI Careers

Remote Call CenterSales Representative

FL · Remote

$14.10 - $16.25/hr

We are looking for motivated Remote Call Center Sales Representatives to join our growing team. If ... Must be willing to submit to drug screening. Job offers are contingent on drug screening results ...

MCI Careers

Remote Call CenterSales Representative

Iowa, IA · Remote

$14.50 - $18.75/hr

We are looking for motivated Remote Call Center Sales Representatives to join our growing team. If ... Must be willing to submit to drug screening. Job offers are contingent on drug screening results ...

MCI Careers

Remote Call Center Representative

FL · Remote

$14.10 - $16.25/hr

We are hiring Remote Call Center Representatives to join our customer support team. This role is ... Must be willing to submit to drug screening. Job offers are contingent on drug screening results ...

MCI Careers

Remote Call Center Representative

Iowa, IA · Remote

$14.50 - $18.75/hr

We are hiring Remote Call Center Representatives to join our customer support team. This role is ... Must be willing to submit to drug screening. Job offers are contingent on drug screening results ...

MCI Careers

Remote Call Center Representative

Iowa, IA · Remote

$14.50 - $18.75/hr

We are hiring Remote Call Center Representatives to join our customer support team. This role is ... Job offers are contingent on drug screening results. (Does not apply in Canada) COMPENSATION ...

MCI Careers

Remote Call Center Representative

FL · Remote

$15.75 - $20.50/hr

We are hiring Remote Call Center Representatives to join our customer support team. This role is ... Job offers are contingent on drug screening results. (Does not apply in Canada) COMPENSATION ...

MCI Careers

Remote Call CenterSales Representative

FL · Remote

$15.75 - $20.50/hr

We are looking for motivated Remote Call Center Sales Representatives to join our growing team. If ... Job offers are contingent on drug screening results. (Does not apply in Canada) COMPENSATION ...

MCI Careers

Remote Call CenterSales Representative

Iowa, IA · Remote

$14.50 - $18.75/hr

We are looking for motivated Remote Call Center Sales Representatives to join our growing team. If ... Job offers are contingent on drug screening results. (Does not apply in Canada) COMPENSATION ...

MCI Careers

$7.25 - $16/hr

Join our team as a Remote Call Center Customer Service Representative and help us deliver ... screening questions and a brief pre-employment test. Responsibilities Key Responsibilities:

MCI Careers

$7.25 - $11.50/hr

Join our team as a Remote Call Center Customer Service Representative and help us deliver ... screening questions and a brief pre-employment test. Responsibilities Key Responsibilities:

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How much do remote call screener jobs pay per hour?

As of Aug 3, 2026, the average hourly pay for remote call screener in the United States is $18.42, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $20.91 per hour, depending on experience, location, and employer.

What is the difference between Remote Call Screener vs Remote Customer Service Representative?

AspectRemote Call ScreenerRemote Customer Service Representative
Required CredentialsHigh school diploma, communication skillsHigh school diploma, communication skills
Work EnvironmentHome-based, call center setupHome-based, call center setup
Industry UsageHealthcare, research, surveysRetail, tech, service industries
Job FocusScreening calls, collecting infoAssisting customers, resolving issues

Remote Call Screeners primarily focus on screening calls and collecting information, often in healthcare or research settings. Remote Customer Service Representatives handle customer inquiries and support across various industries. While both roles require strong communication skills and a home-based setup, their main functions and industry applications differ.

More about Remote Call Screener jobs
What cities are hiring for Remote Call Screener jobs? Cities with the most Remote Call Screener job openings:
What are the most commonly searched types of Call Screener jobs? The most popular types of Call Screener jobs are:
What states have the most Remote Call Screener jobs? States with the most job openings for Remote Call Screener jobs include:
What job categories do people searching Remote Call Screener jobs look for? The top searched job categories for Remote Call Screener jobs are:
Remote Call Screener jobs near you
Infographic showing various Remote Call Screener job openings in the United States as of July 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 79% Full Time, 13% Part Time, and 6% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $38,319 per year, or $18.4 per hour.

Remote Call Center Representative

Medix

Pearland, TX • On-site, Remote

$15 - $16.80/hr

Full-time

Re-posted 29 days ago

Job description

Healthcare Call Center Representative
Fully Remote | Full-Time | Contract-to-Hire
Employment Type: Contract-to-Hire (3-4 month contract through Medix)
Pay Rate: $16.80/hour
Start Dates: August 3rd & September 14th
Location: Fully Remote
About the Role
We are seeking a Remote Healthcare Call Center Representative to join a Patient Access team supporting patients with appointment scheduling and general healthcare inquiries. This role serves as the first point of contact for patients and requires excellent communication skills, attention to detail, and the ability to thrive in a fast-paced, high-volume call center environment.
This opportunity is ideal for candidates who enjoy helping others, have healthcare customer service experience, and are comfortable working independently in a structured remote setting.
Responsibilities
  • Handle 40-80+ inbound patient calls daily in a high-volume contact center environment
  • Schedule, confirm, reschedule, and cancel patient appointments accurately
  • Assist patients with general questions and provide clear, professional support
  • Route calls appropriately to specialty departments or additional resources
  • Utilize Epic EMR to complete appointment scheduling and documentation
  • Follow established scheduling procedures, workflows, and quality standards
  • Maintain performance metrics related to call quality, accuracy, and productivity
  • Participate in coaching sessions, feedback discussions, and quality assurance reviews

Required Qualifications
  • High school diploma or equivalent (proof required)
  • Strong verbal communication and customer service skills
  • Ability to manage a high volume of calls while maintaining accuracy
  • Strong attention to detail and organizational skills
  • Ability to work independently in a remote environment

Preferred Qualifications
  • Bilingual in Spanish and English strongly encouraged
  • Previous healthcare scheduling or patient access experience
  • Experience working with Epic EMR
  • Prior call center experience

Training Requirements
  • 4 weeks of mandatory training
  • Monday-Friday, 8:00 AM-5:00 PM CST
  • No time off permitted during training
  • Camera must remain on during training sessions
  • Supervised call handling begins during Week 3
  • Ongoing coaching and quality reviews continue after training completion

Post-Training Schedule
Schedules are assigned based on business needs and may include:
  • 8:00 AM-5:00 PM CST
  • 9:00 AM-6:00 PM CST
  • 10:00 AM-7:00 PM CST
  • 11:00 AM-8:00 PM CST
  • 12:00 PM-9:00 PM CST

Weekend availability is required.
Remote Work Requirements
  • Minimum 50 Mbps high-speed internet connection
  • Hardwired Ethernet connection required (no Wi-Fi, hotspot, or satellite internet)
  • Quiet, professional workspace free from distractions and background noise
  • Dedicated desk/workstation setup
  • Ability to complete required IT and equipment questionnaires

Equipment Provided
  • Thin client terminal
  • Dual monitors
  • Keyboard and mouse
  • Webcam
  • Wired headset
  • Ethernet cable

Candidates must have backup personal equipment available in the event of delays, replacements, or technical issues with company-provided equipment.
Hiring Process
  • Internet speed verification
  • IT hardware questionnaire completion
  • Two professional references
  • One-round interview with Contact Center Leadership

Compliance Requirements
  • Education verification
  • Employment verification
  • Background check
  • Drug screening
  • Health screening

Why Consider This Opportunity?
  • Fully remote position with equipment provided
  • Contract-to-hire opportunity with potential long-term employment
  • Structured training program and ongoing support
  • Opportunity to grow within a healthcare organization
  • Gain valuable experience in patient access and healthcare operations

* We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), Los Angeles Fair Chance Ordinance for Employers (ULAC), The San Francisco Fair Chance Ordinance (FCO), and the California Fair Chance Act (CFCA).
* As a job position within our Revenue Cycle division, a successful completion of a background check may be required as a condition of employment. This requirement is directly related to essential job functions including but not limited to: accessing financial and confidential information, handling financial and other payment data, and working within departments that care for vulnerable populations, such as, minors, elderly and those with physical or mental disabilities. Due to these job duties, this position has a significant impact on the business operations and reputation, as well as the safety and well-being of individuals who may be cared for as part of the job position or who may interact with staff or clients.
Medix Staffing Solutions logo

About Medix Staffing Solutions

Sourced by ZipRecruiter

Since 2001, we’ve been dedicated to helping you achieve your goals. Medix was created to become a leading provider of workforce solutions for clients and candidates across the healthcare and life sciences industries. Today, we are that leader. Headquartered in Chicago, we have 23 offices across the United States, and staff talent around the world. Medix is committed to fulfilling our core purpose as an organization: to positively impact the lives of our talent, clients, and teammates through employment, philanthropy, and opportunity. The combination of purpose and values has nurtured our thriving culture that encourages our internal team to excel at work and in everyday life.

Industry

Recruiting and staffing services

Company size

1,001 - 5,000 Employees

Headquarters location

Chicago, IL, US

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