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Remote Call Screener Jobs in Arizona (NOW HIRING)

Liveops

Remote Customer Service Representative

Mesa, AZ · Remote

$20/hr

Computer skills, including navigating multiple systems and documenting call notes. * Strong ... Comfortable using video chat and screen-sharing tools. * Adaptable to changing procedures and tech ...

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Remote Call Screener information

What is the difference between Remote Call Screener vs Remote Customer Service Representative?

AspectRemote Call ScreenerRemote Customer Service Representative
Required CredentialsHigh school diploma, communication skillsHigh school diploma, communication skills
Work EnvironmentHome-based, call center setupHome-based, call center setup
Industry UsageHealthcare, research, surveysRetail, tech, service industries
Job FocusScreening calls, collecting infoAssisting customers, resolving issues

Remote Call Screeners primarily focus on screening calls and collecting information, often in healthcare or research settings. Remote Customer Service Representatives handle customer inquiries and support across various industries. While both roles require strong communication skills and a home-based setup, their main functions and industry applications differ.

What is a remote call screener?

A remote call screener is a job that involves evaluating and qualifying incoming phone calls or inquiries from home. The role typically requires good communication skills, attention to detail, and the use of call screening or customer management tools. It often involves assessing caller needs and directing them to appropriate resources or personnel.

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For Remote Call Screener jobs in Arizona, the most frequently searched job titles are:

What job categories do people searching Remote Call Screener jobs in Arizona look for?

The top searched job categories for Remote Call Screener jobs in Arizona are:

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Cities in Arizona with the most Remote Call Screener job openings:

Remote Call Screener jobs near you

Remote Collections (MST preferred)

Transworld Systems Inc.

Phoenix, AZ • On-site, Remote

$16.25 - $21.25/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 22 days ago

Transworld Systems Inc. rating

4.8

Company rating: 4.8 out of 10

Based on 21 frontline employees who took The Breakroom Quiz

60th of 72 rated call and contact centers

Job description

Overview
After the submission of your application, you will receive an email with instructions to complete a series of assessments through our online platform, Harver. Completing this AI-powered assessment is required for prompt consideration of your application, as it serves as the initial screening in our employment process.
Candidates hired for work-from-home positions will receive company-issued equipment. Additional details regarding equipment policies and procedures will be provided during the interview and onboarding process.
Work Location: This is a remote/work from home position (MST preferable).
Compensation: $15-$16 plus bonus potential
Transworld Systems, Inc. is an industry leader for over 40 years, in providing business process outsourcing services including accounts receivable management, customer relationship management and back office services for a diversified customer base. Our 60,000 clients are empowered to successfully address immediate business needs, while facilitating long-term growth across the entire customer lifecycle.
Build Your Future! Come join our thriving team as a Remote Call Center Representative! We are seeking ambitious, self-motivated and driven people just like you for a rewarding career in the customer service arena.
Why should you consider TSI?
  • Work from home
  • Paid training
  • Team-oriented work environment
  • Growth opportunity
  • Generous bonus opportunity
  • Comprehensive benefits package available: including medical, dental and vision, 401k retirement plan with employer matching, paid time off and paid holidays!

Responsibilities
  • Call consumers to secure payments on past due accounts. Each call is unique...you'll never get bored!
  • Our Collections Representatives also need to ensure that all work is performed in compliance with company policies as well as local, state and federal collections laws and regulations. Detail-oriented people are a great fit!

Qualifications
  • High School diploma or equivalent
  • Access to high-speed internet required.
  • FDCPA knowledge preferred.
  • Professional phone etiquette and solid negotiating skills.
  • Positive attitude and strong customer service aptitude.
  • Ability to problem solve and multitask.
  • Willingness to maintain confidentiality.
  • Ability to remain in a stationary position 95% of the time. We need you doing what you do best, reaching out to our consumers!
  • Ability to exchange accurate information effectively over the phone.

For Remote Positions: The minimum internet speed requirements for remote work are as follows:
  • Broadband internet connection (No DSL, or Dial Up)
  • Hard wired connection required (no Wi-Fi, Wi-Fi hotspots)
  • Speed Test Results: 25 mbps download, 20 mbps upload

This job description is not an exclusive or exhaustive list of all job functions that a team member in this position may be asked to perform. Duties and responsibilities can be changed, expanded, reduced, or delegated by management to meet the business needs of the company.
We provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, status as a protected veteran, genetic information, status as a qualified individual with a disability and any other basis protected by federal, state or local laws.

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