Eglin Air Force Base, FL · Remote
$14.10 - $16.25/hr
... including screening questions and a brief pre-employment test. Responsibilities Key ... Ensure first call resolution through problems solving and effective call handling Qualifications ...
Quick apply
Eglin Air Force Base, FL · Remote
$14.10 - $16.25/hr
... including screening questions and a brief pre-employment test. Responsibilities Key ... Ensure first call resolution through problems solving and effective call handling Qualifications ...
$14/hr
... including screening questions and a brief pre-employment test. Responsibilities Key ... Ensure first call resolution through problems solving and effective call handling Qualifications ...
Quick apply
$14/hr
... including screening questions and a brief pre-employment test. Responsibilities Key ... Ensure first call resolution through problems solving and effective call handling Qualifications ...
Fort Campbell, KY · Remote
$14/hr
... including screening questions and a brief pre-employment test. Responsibilities Key ... Ensure first call resolution through problems solving and effective call handling Qualifications ...
Quick apply
Fort Campbell, KY · Remote
$14/hr
... including screening questions and a brief pre-employment test. Responsibilities Key ... Ensure first call resolution through problems solving and effective call handling Qualifications ...
Columbus, GA · Remote
$14/hr
... including screening questions and a brief pre-employment test. Responsibilities Key ... Ensure first call resolution through problems solving and effective call handling Qualifications ...
Quick apply
Columbus, GA · Remote
$14/hr
... including screening questions and a brief pre-employment test. Responsibilities Key ... Ensure first call resolution through problems solving and effective call handling Qualifications ...
Biloxi, MS · Remote
$14/hr
... including screening questions and a brief pre-employment test. Responsibilities Key ... Ensure first call resolution through problems solving and effective call handling Qualifications ...
Quick apply
Biloxi, MS · Remote
$14/hr
... including screening questions and a brief pre-employment test. Responsibilities Key ... Ensure first call resolution through problems solving and effective call handling Qualifications ...
... including screening questions and a brief pre-employment test. Responsibilities Key ... Ensure first call resolution through problems solving and effective call handling Qualifications ...
Quick apply
... including screening questions and a brief pre-employment test. Responsibilities Key ... Ensure first call resolution through problems solving and effective call handling Qualifications ...
Warner Robins, GA · Remote
$14/hr
... including screening questions and a brief pre-employment test. Responsibilities Key ... Ensure first call resolution through problems solving and effective call handling Qualifications ...
Quick apply
Warner Robins, GA · Remote
$14/hr
... including screening questions and a brief pre-employment test. Responsibilities Key ... Ensure first call resolution through problems solving and effective call handling Qualifications ...
Norfolk, VA · Remote
$14/hr
... including screening questions and a brief pre-employment test. Responsibilities Key ... Ensure first call resolution through problems solving and effective call handling Qualifications ...
Quick apply
Norfolk, VA · Remote
$14/hr
... including screening questions and a brief pre-employment test. Responsibilities Key ... Ensure first call resolution through problems solving and effective call handling Qualifications ...
El Paso, TX · Remote
$14/hr
... including screening questions and a brief pre-employment test. Responsibilities Key ... Ensure first call resolution through problems solving and effective call handling Qualifications ...
Quick apply
El Paso, TX · Remote
$14/hr
... including screening questions and a brief pre-employment test. Responsibilities Key ... Ensure first call resolution through problems solving and effective call handling Qualifications ...
Goldsboro, NC · Remote
$14/hr
... including screening questions and a brief pre-employment test. Responsibilities Key ... Ensure first call resolution through problems solving and effective call handling Qualifications ...
Quick apply
Goldsboro, NC · Remote
$14/hr
... including screening questions and a brief pre-employment test. Responsibilities Key ... Ensure first call resolution through problems solving and effective call handling Qualifications ...
Cusseta, GA · Remote
$14/hr
... including screening questions and a brief pre-employment test. Responsibilities Key ... Ensure first call resolution through problems solving and effective call handling Qualifications ...
Quick apply
Cusseta, GA · Remote
$14/hr
... including screening questions and a brief pre-employment test. Responsibilities Key ... Ensure first call resolution through problems solving and effective call handling Qualifications ...
Fort Polk, LA · Remote
$14/hr
... including screening questions and a brief pre-employment test. Responsibilities Key ... Ensure first call resolution through problems solving and effective call handling Qualifications ...
Quick apply
Fort Polk, LA · Remote
$14/hr
... including screening questions and a brief pre-employment test. Responsibilities Key ... Ensure first call resolution through problems solving and effective call handling Qualifications ...
Crane, IN · Remote
$14/hr
... including screening questions and a brief pre-employment test. Responsibilities Key ... Ensure first call resolution through problems solving and effective call handling Qualifications ...
Quick apply
Crane, IN · Remote
$14/hr
... including screening questions and a brief pre-employment test. Responsibilities Key ... Ensure first call resolution through problems solving and effective call handling Qualifications ...
Cheyenne, WY · Remote
$14/hr
... including screening questions and a brief pre-employment test. Responsibilities Key ... Ensure first call resolution through problems solving and effective call handling Qualifications ...
Quick apply
Cheyenne, WY · Remote
$14/hr
... including screening questions and a brief pre-employment test. Responsibilities Key ... Ensure first call resolution through problems solving and effective call handling Qualifications ...
Lawton, OK · Remote
$14/hr
... including screening questions and a brief pre-employment test. Responsibilities Key ... Ensure first call resolution through problems solving and effective call handling Qualifications ...
Quick apply
Lawton, OK · Remote
$14/hr
... including screening questions and a brief pre-employment test. Responsibilities Key ... Ensure first call resolution through problems solving and effective call handling Qualifications ...
Pensacola, FL · Remote
$14.10 - $16.25/hr
... including screening questions and a brief pre-employment test. Responsibilities Key ... Ensure first call resolution through problems solving and effective call handling Qualifications ...
Quick apply
Pensacola, FL · Remote
$14.10 - $16.25/hr
... including screening questions and a brief pre-employment test. Responsibilities Key ... Ensure first call resolution through problems solving and effective call handling Qualifications ...
Hampton, VA · Remote
$14/hr
... including screening questions and a brief pre-employment test. Responsibilities Key ... Ensure first call resolution through problems solving and effective call handling Qualifications ...
Quick apply
Hampton, VA · Remote
$14/hr
... including screening questions and a brief pre-employment test. Responsibilities Key ... Ensure first call resolution through problems solving and effective call handling Qualifications ...
Tampa, FL · Remote
$14.10 - $16.25/hr
... including screening questions and a brief pre-employment test. Responsibilities Key ... Ensure first call resolution through problems solving and effective call handling Qualifications ...
Quick apply
Tampa, FL · Remote
$14.10 - $16.25/hr
... including screening questions and a brief pre-employment test. Responsibilities Key ... Ensure first call resolution through problems solving and effective call handling Qualifications ...
Columbia, SC · Remote
$14/hr
... including screening questions and a brief pre-employment test. Responsibilities Key ... Ensure first call resolution through problems solving and effective call handling Qualifications ...
Quick apply
Columbia, SC · Remote
$14/hr
... including screening questions and a brief pre-employment test. Responsibilities Key ... Ensure first call resolution through problems solving and effective call handling Qualifications ...
El Paso, TX · Remote
$14/hr
... including screening questions and a brief pre-employment test. Responsibilities Key ... Ensure first call resolution through problems solving and effective call handling Qualifications ...
Quick apply
El Paso, TX · Remote
$14/hr
... including screening questions and a brief pre-employment test. Responsibilities Key ... Ensure first call resolution through problems solving and effective call handling Qualifications ...
$12.74 - $13.83
4% of jobs
$13.83 - $14.93
14% of jobs
$15.88 is the 25th percentile. Wages below this are outliers.
$14.93 - $16.02
8% of jobs
$16.02 - $17.11
16% of jobs
The median wage is $17.63 / hr.
$17.11 - $18.20
18% of jobs
$18.20 - $19.30
10% of jobs
$20.21 is the 75th percentile. Wages above this are outliers.
$19.30 - $20.39
6% of jobs
$20.39 - $21.48
7% of jobs
$21.48 - $22.57
4% of jobs
$22.57 - $23.67
8% of jobs
$23.67 - $24.76
4% of jobs
$12
$18
$24
| Aspect | Remote Call Screener | Remote Customer Service Representative |
|---|---|---|
| Required Credentials | High school diploma, communication skills | High school diploma, communication skills |
| Work Environment | Home-based, call center setup | Home-based, call center setup |
| Industry Usage | Healthcare, research, surveys | Retail, tech, service industries |
| Job Focus | Screening calls, collecting info | Assisting customers, resolving issues |
Remote Call Screeners primarily focus on screening calls and collecting information, often in healthcare or research settings. Remote Customer Service Representatives handle customer inquiries and support across various industries. While both roles require strong communication skills and a home-based setup, their main functions and industry applications differ.
$14.10 - $16.25/hr
Full-time
Posted 10 days ago
Overview
MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs.
At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization.
We are seeking a dedicated and customer-focused Call Center Representative to join our team. In this role, you will be responsible for handling customer inquiries, providing accurate information, resolving issues efficiently, and ensuring a positive customer experience. If you have excellent communication skills, a problem-solving mindset, and the ability to thrive in a high-energy setting, we encourage you to apply.
To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test.
Responsibilities
Key Responsibilities:
Qualifications
WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION?
All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities: