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Call Center Equipment Provided Jobs in Rio Rancho, NM

Bath Concepts

Call Center Representative

Albuquerque, NM · On-site

$18 - $20/hr

Call Center Lead-Setter Poulin Design Center has been a family-owned home remodeling company for ... Provide front desk coverage for walk-in traffic and events as needed Pay: $18.00-$20.00/hr. plus ...

BCForward

Call Center Representative

Albuquerque, NM · On-site

$19 - $19.90/hr

BC forward is currently seeking a highly motivated CSR - Call Center Representative for an ... · Provide outstanding customer service. · Recognize and follow call flows with scripts. · ...

BCForward

Call Center Representative

Albuquerque, NM · On-site

$19 - $19.90/hr

BC forward is currently seeking a highly motivated CSR - Call Center Representative for an ... Provide outstanding customer service. * Recognize and follow call flows with scripts. * Research ...

BCForward

Call Center Representative - NM

Albuquerque, NM · Remote

$19 - $19.90/hr

Call Center Representative Worksite: Remote Duration: 18+ months with possible extension Start Date ... or emails Provide outstanding customer service Recognize and follow call flows with scripts ...

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Call Center Banking Specialist {173279}

Rio Rancho, NM · On-site

$27/hr

Respond to customer questions/concerns and provide customized resolutions * Assist with selling and ... Call center experience * Phone-based sales experience Training * Training begins October 2026

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Call Center Equipment Provided information

See Rio Rancho, NM salary details

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$23

How much do call center equipment provided jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for call center equipment provided in Rio Rancho, NM is $16.85, according to ZipRecruiter salary data. Most workers in this role earn between $14.47 and $18.08 per hour, depending on experience, location, and employer.

What is a call center equipment provided?

A Call Center Equipment Provided job is a remote customer service or support position where the employer supplies necessary equipment, such as a headset, computer, and software. This ensures employees have the proper tools to handle calls efficiently. Typically, companies do this to maintain security, compatibility, and performance standards. However, employees may still need to meet internet speed and workspace requirements.

What kind of equipment is typically provided for call center positions, and how is it set up?

For call center roles that provide equipment, employers usually supply a computer or laptop, a headset with microphone, and sometimes a secure internet connection device. During onboarding, clear instructions or virtual technical support are offered to help set up the equipment at home, ensuring it is configured properly for company systems and call software. This support helps you get started quickly and minimizes potential technical issues. If you encounter problems, ongoing IT assistance is often available to keep you connected and productive.

What are the key skills and qualifications needed to thrive in the call center equipment provided position, and why are they important?

To excel in a Call Center role where equipment is provided, candidates need strong verbal communication skills, customer service experience, and basic computer literacy, often with a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call management systems, and headset operation is beneficial. Patience, active listening, and problem-solving abilities help individuals succeed in fast-paced, customer-oriented environments. These skills are crucial for efficiently resolving inquiries, maintaining customer satisfaction, and ensuring smooth call center operations.

What are popular job titles related to Call Center Equipment Provided jobs in Rio Rancho, NM? For Call Center Equipment Provided jobs in Rio Rancho, NM, the most frequently searched job titles are:
What job categories do people searching Call Center Equipment Provided jobs in Rio Rancho, NM look for? The top searched job categories for Call Center Equipment Provided jobs in Rio Rancho, NM are:
What cities near Rio Rancho, NM are hiring for Call Center Equipment Provided jobs? Cities near Rio Rancho, NM with the most Call Center Equipment Provided job openings:
Call Center Equipment Provided jobs near you
Infographic showing various Call Center Equipment Provided job openings in Rio Rancho, NM as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 17% Part Time, 1% Temporary, 3% Contract, and 1% Nights. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $35,044 per year, or $16.8 per hour.

Call Center Representative

BCI Acrylic Independent Dealers

Albuquerque, NM • On-site

$18 - $20/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 29 days ago

Job description

Poulin Design Center has been a family-owned home remodeling company for over 40 years! We are seeking a Call Center Lead-Setter who embodies our company culture, demonstrates innovation and integrity, and will help us uphold our reputation for exceptional customer service and quality work.
Call Center Lead-Setter Qualifications:
  • High School diploma or equivalency (required)
  • 1 (+) year(s) of appointment setting and sales experience; proficiency in Microsoft Office 365 and various applications; knowledge of our brands; bilingual in Spanish (preferred)
  • A passion for customer service and working as a team
  • Efficient interpersonal communication, time management, and organizational skills
  • Sound decision-making, problem-solving, and adaptability to challenges
Call Center Lead-Setter Responsibilities:
  • Participate in goal-setting meetings with management and team
  • Operate a multi-line phone system and transfer call to the appropriate extension
  • Review daily call cues to confirm appointments and leads
  • Coordinate schedules for Remodel Design Associates and Solar Sales Advisors
  • Provide front desk coverage for walk-in traffic and events as needed
Pay: $18.00-$20.00/hr. plus bonuses
Benefits:
  • 401(k) profit-sharing retirement plan
  • Medical, dental, and vision insurance
  • Paid time off
  • Mileage reimbursement
  • Employee discounts
  • Referral programs
Schedule:
  • Full-time, 32-40 hours per week (on-site)
  • .5-1-hour meal break, non-exempt
  • Monday-Friday: 8:30pm-5:00pm
  • Rotating Saturday and events: 9:30am-3:00pm
Application Question(s):
  • Are you able to pass a motor vehicle report, background check, and drug screening for illegal substances?
  • Are you authorized to work in the U.S.?
If you feel you are the right fit for this position, apply here or in-person at our Design Center or Marketplace.

Apply