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Afternoon Background Friendly Call Center Jobs in Rio Rancho, NM

Call Center Lead-Setter Poulin Design Center has been a family-owned home remodeling company for ... Are you able to pass a motor vehicle report, background check, and drug screening for illegal ...

Call Agent

Albuquerque, NM · On-site

$14.50 - $19.25/hr

Call Agents perform the call center supported registration process, provide applicable referrals ... Pass a USG Background Check * Handle all calls with tact and diplomacy, demonstrate good listening ...

Contact Center Rep

Albuquerque, NM · On-site

$17.25 - $22.25/hr

Must have the ability to pass a federal background check*** Responsibilities: * Taking in-bound ... At least six (6) months of customer service required; call center experience preferred. * Must be a ...

Contact Center Rep

Albuquerque, NM · On-site

$16.25 - $21/hr

Must have the ability to pass a federal background check*** Responsibilities: * Taking in-bound ... At least six (6) months of customer service required; call center experience preferred. * Must be a ...

Contact Center Rep

Albuquerque, NM · Remote

$16.25 - $21/hr

Must have the ability to pass a federal background check*** Responsibilities: * Taking in-bound ... At least six (6) months of customer service required; call center experience preferred. * Must be a ...

Scheduler

Albuquerque, NM · On-site

$18.25 - $23.50/hr

A minimum of 2 years of experience working in a healthcare field/role or call center environment. * 1 year of healthcare background/experience and/or call center experience. Qualifications: Job ...

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Afternoon Background Friendly Call Center information

See Rio Rancho, NM salary details

$10

$16

$23

How much do afternoon background friendly call center jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for afternoon background friendly call center in Rio Rancho, NM is $16.85, according to ZipRecruiter salary data. Most workers in this role earn between $14.47 and $18.08 per hour, depending on experience, location, and employer.

What is the difference between Afternoon Background Friendly Call Center vs Customer Service Representative?

AspectAfternoon Background Friendly Call CenterCustomer Service Representative
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training provided
Work EnvironmentCall center setting, primarily inbound calls, friendly toneOffice or remote, handling customer inquiries, problem-solving
Industry UsageCommon in telecommunication, retail, and service sectorsWidespread across various industries including retail, tech, and healthcare
Search & Comparison IntentOften compared for scheduling and background friendlinessCompared for customer interaction skills and responsibilities

Both roles involve customer interaction and require similar credentials, but the Afternoon Background Friendly Call Center emphasizes a friendly tone during afternoon shifts in a call center environment, while Customer Service Representatives may work in various settings handling diverse customer issues. The key difference lies in the work environment and specific focus on background friendliness during scheduled hours.

What are popular job titles related to Afternoon Background Friendly Call Center jobs in Rio Rancho, NM? For Afternoon Background Friendly Call Center jobs in Rio Rancho, NM, the most frequently searched job titles are:
What job categories do people searching Afternoon Background Friendly Call Center jobs in Rio Rancho, NM look for? The top searched job categories for Afternoon Background Friendly Call Center jobs in Rio Rancho, NM are:
What cities near Rio Rancho, NM are hiring for Afternoon Background Friendly Call Center jobs? Cities near Rio Rancho, NM with the most Afternoon Background Friendly Call Center job openings:
Infographic showing various Afternoon Background Friendly Call Center job openings in Rio Rancho, NM as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 27% Part Time, and 4% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $35,044 per year, or $16.8 per hour.

Call Center Representative

BCI Acrylic Independent Dealers

Albuquerque, NM • On-site

$18 - $20/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 29 days ago


Job description

Poulin Design Center has been a family-owned home remodeling company for over 40 years! We are seeking a Call Center Lead-Setter who embodies our company culture, demonstrates innovation and integrity, and will help us uphold our reputation for exceptional customer service and quality work.
Call Center Lead-Setter Qualifications:
  • High School diploma or equivalency (required)
  • 1 (+) year(s) of appointment setting and sales experience; proficiency in Microsoft Office 365 and various applications; knowledge of our brands; bilingual in Spanish (preferred)
  • A passion for customer service and working as a team
  • Efficient interpersonal communication, time management, and organizational skills
  • Sound decision-making, problem-solving, and adaptability to challenges
Call Center Lead-Setter Responsibilities:
  • Participate in goal-setting meetings with management and team
  • Operate a multi-line phone system and transfer call to the appropriate extension
  • Review daily call cues to confirm appointments and leads
  • Coordinate schedules for Remodel Design Associates and Solar Sales Advisors
  • Provide front desk coverage for walk-in traffic and events as needed
Pay: $18.00-$20.00/hr. plus bonuses
Benefits:
  • 401(k) profit-sharing retirement plan
  • Medical, dental, and vision insurance
  • Paid time off
  • Mileage reimbursement
  • Employee discounts
  • Referral programs
Schedule:
  • Full-time, 32-40 hours per week (on-site)
  • .5-1-hour meal break, non-exempt
  • Monday-Friday: 8:30pm-5:00pm
  • Rotating Saturday and events: 9:30am-3:00pm
Application Question(s):
  • Are you able to pass a motor vehicle report, background check, and drug screening for illegal substances?
  • Are you authorized to work in the U.S.?
If you feel you are the right fit for this position, apply here or in-person at our Design Center or Marketplace.