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Temporary Navy Federal Call Center Jobs in Rio Rancho, NM

Systems Integration Inc

Contact Center Rep

Albuquerque, NM · On-site

$17.25 - $22.25/hr

Must have the ability to pass a federal background check*** Responsibilities: * Taking in-bound ... At least six (6) months of customer service required; call center experience preferred. * Must be a ...

SYS Integration

Contact Center Rep

Albuquerque, NM · Remote

$16.25 - $21/hr

Must have the ability to pass a federal background check*** Responsibilities: * Taking in-bound ... At least six (6) months of customer service required; call center experience preferred. * Must be a ...

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All JobsNavy Federal Call Center JobsTemporary Navy Federal Call Center JobsTemporary Navy Federal Call Center Jobs in Rio Rancho, NM

Temporary Navy Federal Call Center information

See Rio Rancho, NM salary details

$10

$16

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How much do temporary navy federal call center jobs pay per hour?

As of Aug 26, 2026, the average hourly pay for temporary navy federal call center in Rio Rancho, NM is $16.85, according to ZipRecruiter salary data. Most workers in this role earn between $14.47 and $18.08 per hour, depending on experience, location, and employer.

What is a temporary Navy Federal Call Center?

A Temporary Navy Federal Call Center position is a short-term job where employees assist Navy Federal Credit Union members by handling inquiries, providing account information, and resolving issues over the phone. These positions are often filled during peak periods, such as tax season or special projects, to ensure efficient customer service. Temporary employees are expected to deliver the same high-quality support as permanent staff, but their employment typically lasts for a set duration. Candidates usually receive training on Navy Federal’s systems and customer service protocols before starting.

What are the typical expectations for performance and adaptability in a temporary Navy Federal Call Center role?

In a Temporary Navy Federal Call Center position, you are expected to quickly adapt to fast-paced workflows and learn internal systems efficiently, as training periods are usually condensed. Call volume can fluctuate, so strong multitasking and problem-solving skills are essential for handling member inquiries and resolving issues promptly. Team members often collaborate to share updates and best practices, but you'll also work independently to meet daily metrics such as call resolution rates and customer satisfaction. Flexibility and a positive attitude are highly valued, as you may be asked to adjust to new procedures or schedules with little notice.

What are the key skills and qualifications needed to thrive as a temporary Navy Federal Call Center representative, and why are they important?

To thrive as a Temporary Navy Federal Call Center Representative, you need strong customer service skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and basic computer proficiency are typically required. Excellent verbal communication, patience, and adaptability help representatives handle diverse member inquiries and stressful situations. These skills and qualities are vital for delivering efficient, positive service experiences while upholding the credit union’s standards and member satisfaction.

What is the difference between Temporary Navy Federal Call Center vs Customer Service Representative?

AspectTemporary Navy Federal Call CenterCustomer Service Representative
CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma or equivalent; communication skills
Work EnvironmentCall center setting, fast-paced, customer-focusedOffice or retail environment, direct customer interaction
Employer & IndustryNavy Federal Credit Union, financial servicesVarious industries including finance, retail, telecom
Search & Comparison IntentUnderstanding temporary call center roles at Navy FederalExploring customer service careers in different sectors

The Temporary Navy Federal Call Center role focuses on handling customer inquiries via phone in a financial services environment, often temporary or seasonal. Customer Service Representatives work across industries, providing direct support to clients. While both roles require communication skills and basic credentials, the Navy Federal position is specific to the credit union's call center operations, whereas Customer Service Representatives may work in diverse settings.

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For Temporary Navy Federal Call Center jobs in Rio Rancho, NM, the most frequently searched job titles are:

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The top searched job categories for Temporary Navy Federal Call Center jobs in Rio Rancho, NM are:

What cities near Rio Rancho, NM are hiring for Temporary Navy Federal Call Center jobs?

Cities near Rio Rancho, NM with the most Temporary Navy Federal Call Center job openings:

Temporary Navy Federal Call Center jobs near you
Infographic showing various Temporary Navy Federal Call Center job openings in Rio Rancho, NM as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $35,044 per year, or $16.8 per hour.

Bilingual Spanish Temporary Call Center Representative

Albuquerque, NM • On-site

Nusenda
See more jobs at Nusendaexternal

Full-time

Posted 16 days ago

Job description

Nusenda Credit Union is dedicated to excellent member service and we pride ourselves as being a top workplace. We strive to make a positive difference in the lives of our members and the communities we serve to help them achieve their financial goals. Diversity, equity, and inclusion are part of our culture and values.
Thank you for your interest in joining the Nusenda team!
Nusenda Credit Union is gearing up for a special project and as a result our Call Center is seeking contract employees to support! This special project involves enhancing our products provided to members and providing top-notch customer service.
We are currently seeking member-oriented both Full and Part Time Bilingual Spanish Contact Center Representatives to join us for a 3-month temporary assignment, with the potential to become a full-time permanent employee after the 3-month assignment.
What you'll do doing this 3-month period:
  • Assist existing and potential members with telephone requests.
  • Responsible for servicing members and potential members in a call center environment via phone calls.
  • Provide quality service on transactions and problem resolution.
  • Provide basic guidance for online and mobile banking navigation, including payment portal needs.
  • Answer questions regarding services and products to resolve problems.
  • Identify opportunities to educate members on appropriate services that align with financial needs.
  • Maintain compliance with regulations, policy, controls, and security procedures.

What you'll need:
  • One to three years of customer service experience, call center experience preferred.
  • High school education or GED.
  • Bilingual Spanish

Key Skills and Experience:
  • Effectively communicate with members appropriately in person, email etc.
  • Experience in multi-tasking, meeting strict deadlines, dealing with sensitive information, and problem resolution while providing exceptional service.
  • Knowledgeable in Microsoft Office and all internal systems.
  • Ability to adapt quickly to change and proactively communicate.

Contact Center Hours of operation are:
  • Monday-Friday 7:30am-6:00pm
  • Saturday 8:00-3:00pm

Nusenda Credit Union is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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