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Senior Vietnamese Call Center Jobs in Rio Rancho, NM

... call center services to DOI/IA users and log all Incidents in the Service Center Ticketing System ... From entry-level employees to senior leaders, we believe there's always room to learn. We offer ...

... call center services to DOI/IA users and log all Incidents in the Service Center Ticketing System ... From entry-level employees to senior leaders, we believe there's always room to learn. We offer ...

Core IT Svcs Splst,Sr

Albuquerque, NM · On-site

$105K - $143K/yr

... Center Express, and associated voicegateways. The specialist will provide daily operational support ... Design, configure, and maintain call routing, dial plans, and call flows to ensure efficient and ...

Core IT Svcs Splst,Sr

Albuquerque, NM · On-site

$105K - $143K/yr

... Center Express, and associated voicegateways. The specialist will provide daily operational support ... Design, configure, and maintain call routing, dial plans, and call flows to ensure efficient and ...

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Showing results 1-20

Senior Vietnamese Call Center information

See Rio Rancho, NM salary details

$23.5K

$75.5K

$153.8K

How much do senior vietnamese call center jobs pay per year?

As of Aug 6, 2026, the average yearly pay for senior vietnamese call center in Rio Rancho, NM is $75,518.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,000.00 and $96,900.00 per year, depending on experience, location, and employer.

What is the difference between Senior Vietnamese Call Center vs Customer Service Representative?

AspectSenior Vietnamese Call CenterCustomer Service Representative
CredentialsHigh school diploma, experience in call center operations, language proficiencyHigh school diploma or equivalent, basic communication skills
Work EnvironmentCall centers, customer support teams, fast-paced environmentCall centers, retail, or service industries, customer-facing roles
Employer & Industry UsageCommon in BPO companies, multinational corporationsRetail, telecom, banking sectors
Search & Comparison IntentUnderstanding senior roles, career progression, job requirementsEntry-level roles, job responsibilities, training needed

The Senior Vietnamese Call Center typically requires more experience and advanced language skills compared to a Customer Service Representative. It involves handling complex customer issues and may include supervisory duties. In contrast, Customer Service Representatives focus on basic customer support tasks. Both roles are vital in call center environments but differ in responsibilities and experience levels.

What cities near Rio Rancho, NM are hiring for Senior Vietnamese Call Center jobs? Cities near Rio Rancho, NM with the most Senior Vietnamese Call Center job openings:
Infographic showing various Senior Vietnamese Call Center job openings in Rio Rancho, NM as of August 2026, with employment types broken down into 2% As Needed, 78% Full Time, 18% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $75,518 per year, or $36.3 per hour.

Contact Center Supervisor I

Presbyterian Medical Services

Albuquerque, NM • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 21 days ago


Presbyterian Medical Services rating

6.0

Company rating: 6.0 out of 10

Based on 12 frontline employees who took The Breakroom Quiz


Job description

JOB CATEGORY: CALL CENTER / CONTACT CENTER / ADMINISTRATION 

POSITION SUMMARY: Under the direction of the Contact Center Manager, the Contact Center Supervisor I organizes and directs assigned Contact Center staff. This position is responsible for assessing staff work and providing feedback to maximize performance. The supervisor trains and guides Contact Center staff to perform their tasks in a customer-friendly manner. Acts as the face of Presbyterian Medical Services to our external customers with a professional demeanor and strong communications skills.

REQUIREMENTS

EDUCATION AND/OR EXPERIENCE:

  • High school diploma / GED plus a combination of three years related education, training and/or experience. Healthcare call center experience preferred.
  • One year supervisory experience preferred.
  • Call center supervisor experience highly desired.
  • Knowledge of automated business applications, including word-processing, spreadsheet and data base management applications required.
  • Strong organizational, leadership and interpersonal management skills.
  • Exceptional active listening and grammar skills.

$100 EMPLOYEE REFERRAL BONUS

BONUSES

  • All bonuses subject to tax withholding and eligibility requirements.

ABOUT PMS

  • Founded in 1969, PMS is a non-profit organization with over 1,300 employees providing services at 100+ locations in New Mexico.
  • Our diverse services include primary care, dental, behavioral health, early childhood education, supportive living, and senior programs.
  • We concentrate our resources on meeting the needs of underserved areas of New Mexico.
  • We operate the largest network of federally qualified health centers in the state.
  • PMS is not affiliated with Presbyterian Healthcare Services, Presbyterian Hospitals or Presbyterian Health Plan.

WHY PMS?

  • Mission-driven organization
  • Competitive salaries
  • Nine paid holidays and generous PTO
  • Medical, dental & vision insurance  
  • Free Life & LTD coverage
  • Free discretionary pension plan contribution
  • Employee recognition and engagement activities
  • Robust training program
  • Tuition Reimbursement

EOE/AA/M/F/SO/Vet/Disability


What Presbyterian Medical Services employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


Presbyterian Medical Services logo

About Presbyterian Medical Services

Sourced by ZipRecruiter

At Presbyterian Medical Services, we believe that the best way to improve community health and wellbeing is for everyone to work together. That’s why we work collaboratively with community groups, school districts, local providers, hospitals, and governments at every level. Together, we develop programs and services that meet the needs of the people living within these communities, and we continue expanding into communities that invite our involvement.

Industry

Hospitals

Company size

1,001 - 5,000 Employees

Headquarters location

Sante Fe, NM, US

Year founded

1969