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Senior Vietnamese Call Center Jobs in Rio Rancho, NM

InnovAge

Enrollment Representative

Albuquerque, NM · On-site

Receives communication from call center, broker, and/or PACE/LIFE Specialist to handoff qualified ... senior living communities, etc.) referrals sources and B2C (individual patient) settings, Medicare ...

InnovAge

Healthcare Sales Representative

Albuquerque, NM

$51K - $67K/yr

Self-starters with experience in post-acute, senior, and managed care settings will focus on ... Receives communication from call center, broker, and/or other Outreach Specialist to handoff ...

InnovAge

Healthcare Sales Representative

Albuquerque, NM · On-site

$60K - $90K/yr

Self-starters with experience in post-acute, senior, and managed care settings will focus on ... Receives communication from call center, broker, and/or other Outreach Specialist to handoff ...

InnovAge

Healthcare Sales Representative

Albuquerque, NM · On-site

$70K - $80K/yr

Self-starters with experience in post-acute, senior, and managed care settings will focus on ... Receives communication from call center, broker, and/or other Outreach Specialist to handoff ...

Cni

User Support Specialist II

Albuquerque, NM · On-site

... call center support for agency programs. Provides computer users with problem-solving support via phone and email. Resolves less complex issues immediately, and elevates more complex issues to senior ...

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Showing results 21-40

All JobsVietnamese Call Center JobsSenior Vietnamese Call Center JobsSenior Vietnamese Call Center Jobs in Rio Rancho, NM

Senior Vietnamese Call Center information

See Rio Rancho, NM salary details

$23.5K

$75.5K

$153.8K

How much do senior vietnamese call center jobs pay per year?

As of Aug 6, 2026, the average yearly pay for senior vietnamese call center in Rio Rancho, NM is $75,518.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,000.00 and $96,900.00 per year, depending on experience, location, and employer.

What is the difference between Senior Vietnamese Call Center vs Customer Service Representative?

AspectSenior Vietnamese Call CenterCustomer Service Representative
CredentialsHigh school diploma, experience in call center operations, language proficiencyHigh school diploma or equivalent, basic communication skills
Work EnvironmentCall centers, customer support teams, fast-paced environmentCall centers, retail, or service industries, customer-facing roles
Employer & Industry UsageCommon in BPO companies, multinational corporationsRetail, telecom, banking sectors
Search & Comparison IntentUnderstanding senior roles, career progression, job requirementsEntry-level roles, job responsibilities, training needed

The Senior Vietnamese Call Center typically requires more experience and advanced language skills compared to a Customer Service Representative. It involves handling complex customer issues and may include supervisory duties. In contrast, Customer Service Representatives focus on basic customer support tasks. Both roles are vital in call center environments but differ in responsibilities and experience levels.

What are popular job titles related to Senior Vietnamese Call Center jobs in Rio Rancho, NM? For Senior Vietnamese Call Center jobs in Rio Rancho, NM, the most frequently searched job titles are:
What job categories do people searching Senior Vietnamese Call Center jobs in Rio Rancho, NM look for? The top searched job categories for Senior Vietnamese Call Center jobs in Rio Rancho, NM are:
What cities near Rio Rancho, NM are hiring for Senior Vietnamese Call Center jobs? Cities near Rio Rancho, NM with the most Senior Vietnamese Call Center job openings:
Senior Vietnamese Call Center jobs near you
Infographic showing various Senior Vietnamese Call Center job openings in Rio Rancho, NM as of August 2026, with employment types broken down into 2% As Needed, 78% Full Time, 18% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $75,518 per year, or $36.3 per hour.

Core IT Svcs Splst,Sr

University of New Mexico

Albuquerque, NM

$105K - $143K/yr

Other

Re-posted 28 days ago

University Of New Mexico rating

8.4

Company rating: 8.4 out of 10

Based on 55 frontline employees who took The Breakroom Quiz

95th of 615 rated colleges and universities

Job description

Position Summary:     

The Core ITSpecialist, Sr position will serve as the subject matter expert and primaryadministrator of the Cisco Unified Communications infrastructure, includingCall Manager, Unity Connection, Contact Center Express, and associated voicegateways. The specialist will provide daily operational support, coordinatesystem changes, manage user escalations, and liaise with vendors and technicalsupport services. In addition to maintaining voice services, this role will bepivotal in supporting the strategic goals of the university and hospital byensuring the reliability and performance of communication systems thatthousands of staff, clinicians, faculty, and students rely on.

Thisis a full-time, benefits eligible position. 

Key Responsibilities:  

  • Configure, and administer Cisco Unified Communications Manager (CUCM) and related applications, including Cisco Unity Connection, Cisco Unified Contact Center (UCCX), Webex, and Jabber.
  • Install, configure, and support associated hardware, including Cisco IP phones, gateways, and voice infrastructure components.
  • Design, configure, and maintain call routing, dial plans, and call flows to ensure efficient and reliable voice services.
  • Administer voicemail systems, including mailbox provisioning, greetings, and messaging policies.
  • Integrate Cisco unified communications platforms with Microsoft Teams, Webex, Active Directory/LDAP, and third-party systems.
  • Monitor system performance and call quality; proactively identify, troubleshoot, and resolve voice, video, and messaging issues.
  • Diagnose and resolve complex technical issues related to connectivity, call quality, signaling, and system performance.
  • Plan and perform software upgrades, patches, and maintenance, ensuring system availability and security compliance.
  • Implement and maintain disaster recovery and high-availability strategies for unified communications systems.
  • Apply and maintain security best practices, including certificate management and secure integrations.
  • Provide advanced technical support to end-users for Cisco IP phones, voicemail, and collaboration tools.
  • Collaborate closely with network, security, server, and application teams to ensure seamless integration with enterprise infrastructure.
  • Create and maintain technical documentation for system architecture, configurations, procedures, and troubleshooting.

Knowledge, Skills andAbilities Required:

  • Knowledge of current technological developments/trends in area of expertise.
  • Knowledge of computer/computational science, data analysis, and programming technologies, concepts, and techniques.
  • Skill in organizing resources and establishing priorities.
  • Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community.
  • Ability to provide technical guidance and leadership to professional personnel in area of expertise.
  • Ability to analyze complex problems, interpret operational needs, and develop integrated, creative solutions.

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