1

Urgently Hiring Teen Call Center Agent Jobs in Rio Rancho, NM

Work from home as a Spanish Bilingual Scheduling Center Agent where you will partner with our ... Additional duties as assigned by the Call Center Leadership team Job Requirements: * High School ...

Call Agent

Albuquerque, NM · On-site

$14.50 - $19.25/hr

Call Agents perform the call center supported registration process, provide applicable referrals ... The Call Agent will be scheduled to work 8 hours a day for 40 hours a week. This will be shift work ...

Primary Call Center contact for patients, pharmacies and medical professionals utilizing an Opus ... IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for ...

Central Reservations Agent

Albuquerque, NM · On-site

$15.50 - $19.50/hr

Central Reservations Agent At Heritage Companies, the culture, spirit, and traditions of New Mexico ... Previous hospitality, hotel reservations, front desk, call center, or customer service experience ...

next page

Showing results 1-20

Urgently Hiring Teen Call Center Agent information

See Rio Rancho, NM salary details

$9

$16

$23

How much do urgently hiring teen call center agent jobs pay per hour?

As of Aug 27, 2026, the average hourly pay for urgently hiring teen call center agent in Rio Rancho, NM is $16.19, according to ZipRecruiter salary data. Most workers in this role earn between $13.56 and $17.88 per hour, depending on experience, location, and employer.

What is a Teen Call Center Agent?

Urgently Hiring Teen Call Center Agents are entry-level positions in call centers that are specifically open to teenagers, often age 16 or older, who are seeking immediate employment. These agents typically handle inbound or outbound customer calls, provide information, assist with problem-solving, or conduct surveys. The 'urgently hiring' label means employers need to fill these roles quickly, so the application and hiring process may be faster than usual. Teens can gain valuable communication, customer service, and teamwork skills in these roles, and many positions offer flexible hours to accommodate school schedules.

What skills and qualifications are needed to thrive as a teen call center agent?

To thrive as a Teen Call Center Agent, you typically need a high school diploma or equivalent, strong verbal communication skills, and basic computer literacy. Familiarity with customer relationship management (CRM) systems and telephone software is commonly required, though on-the-job training is often provided. Outstanding interpersonal skills, patience, and the ability to handle stressful situations calmly set top candidates apart. These skills ensure agents can efficiently assist customers, resolve issues, and represent the company positively in a fast-paced environment.

What challenges might teen call center agents encounter, and how can they handle them?

Teen call center agents often face challenges such as managing difficult customer interactions, maintaining professionalism under pressure, and adapting to fast-paced work environments. It’s important to develop strong communication and active listening skills to resolve issues efficiently and ensure customer satisfaction. Support from supervisors and team members, as well as comprehensive training, can help teens build confidence and handle calls effectively. Most call centers also offer mentoring and regular feedback to aid in skill development and personal growth.

What is the difference between Urgently Hiring Teen Call Center Agent vs Customer Service Representative?

AspectUrgently Hiring Teen Call Center AgentCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; minimal experienceHigh school diploma; sometimes post-secondary education
Work EnvironmentCall centers, fast-paced, entry-levelOffice settings, customer support centers
Employer & Industry UsageRetail, telecom, service industries hiring teensVarious industries, including retail, tech, finance
Search & Comparison IntentFocus on entry-level, flexible hours, teen-friendly rolesBroader customer support roles, experience-based

Urgently Hiring Teen Call Center Agents are typically entry-level roles aimed at teenagers with minimal experience, working in fast-paced call centers within retail or service industries. Customer Service Representatives may require more experience or education and work across various industries. Both roles involve customer interaction but differ mainly in age focus, experience, and work environment.

What are popular job titles related to Urgently Hiring Teen Call Center Agent jobs in Rio Rancho, NM?

For Urgently Hiring Teen Call Center Agent jobs in Rio Rancho, NM, the most frequently searched job titles are:

What cities near Rio Rancho, NM are hiring for Urgently Hiring Teen Call Center Agent jobs?

Cities near Rio Rancho, NM with the most Urgently Hiring Teen Call Center Agent job openings:

Infographic showing various Urgently Hiring Teen Call Center Agent job openings in Rio Rancho, NM as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 16% Part Time, and 9% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $33,683 per year, or $16.2 per hour.

Contact Center Agent I

Albuquerque, NM • On-site


Presbyterian Medical Services
Hospitals • 1 - 5K employees

6.0

Company rating: 6.0 out of 10

Based on 12 frontline employees who took The Breakroom Quiz

People enjoy working here

Paid breaks

Recommended by parents


$14.75 - $20/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 26 days ago


Job description

JOB CATEGORY: CALL CENTER / CONTACT CENTER / ADMINISTRATION

A remote schedule is possible after 90 days of training and probation.

POSITION SUMMARY: We are seeking a dedicated and compassionate Contact Center Agent to join our team. The Contact Center Agent will serve as the first point of contact for patients over the phone, ensuring a positive experience by providing exceptional customer service and support. The primary responsibilities include greeting patients, scheduling appointments according to established protocols, and will be responsible for sending messages to medical staff for inquires for medication refills and ensuring timely and accurate escalation to the appropriate department when necessary. 
The successful candidate will have strong communication skills, attention to detail, and the ability to multitask in a fast-paced environment. 
This position requires a proactive approach to problem-solving, a commitment to delivering high-quality service, and the flexibility to perform other administrative support duties as assigned. If you are passionate about helping others and thrive in a dynamic healthcare environment, we encourage you to apply for this rewarding opportunity.

REQUIREMENTS

EDUCATION AND/OR EXPERIENCE:

  • High school diploma or general education degree (GED) required.
  • Minimum six months Receptionist, Front Desk, Call Center, or Contact Center experience required.
  • Computer experience required; ability to work with Windows-based programs strongly preferred.
  • Bilingual Spanish / English or Navajo / English preferred.

ABOUT PMS

  • Founded in 1969, PMS is a non-profit organization with over 1,300 employees providing services at 100+ locations in New Mexico.
  • Our diverse services include primary care, dental, behavioral health, early childhood education, supportive living, and senior programs.
  • We concentrate our resources on meeting the needs of underserved areas of New Mexico.
  • We operate the largest network of federally qualified health centers in the state.
  • PMS is not affiliated with Presbyterian Healthcare Services, Presbyterian Hospitals or Presbyterian Health Plan.

WHY PMS?

  • Mission-driven organization
  • Competitive salaries
  • Nine paid holidays and generous PTO
  • Medical, dental & vision insurance  
  • Free Life & LTD coverage
  • Free discretionary pension plan contribution
  • Employee recognition and engagement activities
  • Robust training program
  • Tuition Reimbursement

EOE/AA/M/F/SO/Vet/Disability


Presbyterian Medical Services logo

About Presbyterian Medical Services

Sourced by ZipRecruiter

At Presbyterian Medical Services, we believe that the best way to improve community health and wellbeing is for everyone to work together. That’s why we work collaboratively with community groups, school districts, local providers, hospitals, and governments at every level. Together, we develop programs and services that meet the needs of the people living within these communities, and we continue expanding into communities that invite our involvement.

Industry

Hospitals

Company size

1,001 - 5,000 Employees

Headquarters location

Sante Fe, NM, US

Year founded

1969


What Presbyterian Medical Services employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom