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Remote Ibex Global Call Center Jobs in Rio Rancho, NM

SYS Integration

Contact Center Rep

Albuquerque, NM · Remote

$16.25 - $21/hr

This remote Contact Center Representative (CSR) position will be in support of a government agency ... At least six (6) months of customer service required; call center experience preferred. * Must be a ...

BCForward

Customer Service Representative

Albuquerque, NM · Remote

$19 - $19.90/hr

Call Center Representative Worksite: Remote Duration: 18+ months with possible extension Start Date: 08/24/2026 Pay Rate: $19.90/hour on W2 Job Responsibilities Answer incoming phone calls, chats ...

AMBA

Inside Sales Insurance Specialist

Rio Rancho, NM · Remote

Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...

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Remote Ibex Global Call Center information

See Rio Rancho, NM salary details

$10

$16

$23

How much do remote ibex global call center jobs pay per hour?

As of Jul 19, 2026, the average hourly pay for remote ibex global call center in Rio Rancho, NM is $16.85, according to ZipRecruiter salary data. Most workers in this role earn between $14.47 and $18.08 per hour, depending on experience, location, and employer.

What is the difference between Remote Ibex Global Call Center vs Remote Customer Service Representative?

AspectRemote Ibex Global Call CenterRemote Customer Service Representative
Required CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training often provided
Work EnvironmentCall center setting, remote options availableHome-based or office environment, remote options common
Employer & Industry UsageMajor call centers, outsourcing companiesVarious industries including retail, telecom, healthcare
Common Search & ComparisonYesYes

The Remote Ibex Global Call Center role typically involves handling inbound or outbound calls for client companies, often within a call center environment or remotely. Remote Customer Service Representatives also handle customer inquiries but may work across various industries and roles. Both positions require similar credentials and training, with overlapping work environments and employer types. The main difference lies in the specific job functions and industry focus, but they are often compared by job seekers exploring remote customer support roles.

What are popular job titles related to Remote Ibex Global Call Center jobs in Rio Rancho, NM? For Remote Ibex Global Call Center jobs in Rio Rancho, NM, the most frequently searched job titles are:
What job categories do people searching Remote Ibex Global Call Center jobs in Rio Rancho, NM look for? The top searched job categories for Remote Ibex Global Call Center jobs in Rio Rancho, NM are:
What cities near Rio Rancho, NM are hiring for Remote Ibex Global Call Center jobs? Cities near Rio Rancho, NM with the most Remote Ibex Global Call Center job openings:
Remote Ibex Global Call Center jobs near you
Remote Call Center Representative

Remote Call Center Representative

BCForward

Albuquerque, NM • Remote

$19.90/hr

Contractor

Medical, Dental, Vision

Posted 4 days ago

Job description

Position: CSR – Call Center Representative

Worksite: Remote (Local to State of New Mexico)

Tentative Start Date: Sep 07th  - The client is expecting 100% attendance for the first 90-days.

Project Operation Hours:  M-F, 8-hour shifts between 7:00 AM – 7:00 PM MST

Training schedule: 8AM – 4:30 PM MST for 13 days

Job Description:

  • Answer incoming phone calls, chats, and/or emails.
  • Conduct outreach phone calls and/or emails.
  • Provide outstanding customer service.
  • Recognize and follow call flows with scripts.
  • Research and review customer inquiries.
  • Research information using multiple systems.
  • Relay research findings and outcomes to customers.
  • Identify and escalate appropriate issues.
  • Clearly document call information and encounters in call logs.
  • Recognize and alert management of risk and trends.
  • Quickly transition from one task to another.

Qualifications and Requirements:

Basic Qualifications (Required Credentials)

  • 2 years of Customer Service experience.
  • 1 year of call center environment experience.
  • High School Diploma or GED.
  • Proficiency with computers: Experience using the internet, email via Outlook, etc.
  • Data entry experience.
  • Listening, verbal, and written communication experience.
  • Microsoft Office (Excel, Word, Outlook, and Teams) experience.
  • Internet access sufficient to handle calls received via the Internet.
  • Quiet and private remote work location.

Company Description

About BCforward:
Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward’s 6,000 consultants support more than 225 clients globally.
BCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class places to work.
BCforward is an equal opportunity employer.
BCforward logo

About BCforward

Sourced by ZipRecruiter

BCforward began as an IT business solutions and staffing firm. Founded in 1998, BCforward has grown with our customers' needs into a full service personnel solutions organization. Headquartered in Indianapolis, Indiana, BCforward also operates numerous delivery centers across North America and India. We are currently the largest consulting firm and largest MBE certified firm in Indiana. Our uninterrupted growth has allowed BCforward to deliver uniquely configured IT staffing and project solutions for over years of catering to our customers' specific needs. BCforward currently maintains a team of over 5000 global resources. With our additional brand, Stafforward, together we have the capabilities to deliver services for a variety of industries in both public and private sectors which allows us to address your most challenging needs.

Industry

It services

Company size

5,001 - 10,000 Employees

Headquarters location

Indianapolis, IN, US

Year founded

1998

Social media

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