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Commission Inbound Call Center Jobs in Rio Rancho, NM

Aspen Dental

Bilingual Scheduling Center Agent

NM

$17/hr

Answer inbound calls in a high-volume environment, while compassionately handling questions ... Additional duties as assigned by the Call Center Leadership team Job Requirements: * High School ...

AMBA

Inside Sales Insurance Specialist

Albuquerque, NM · On-site

$50K - $60K/yr

Have experience in a high-volume outbound sales or call center role * Are comfortable making ... Prefer inbound-only or appointment-based sales roles * Are uncomfortable with frequent dialing or ...

AMBA

Inside Sales Insurance Specialist

Albuquerque, NM · On-site

$50K - $60K/yr

Have experience in a high-volume outbound sales or call center role * Are comfortable making ... Prefer inbound-only or appointment-based sales roles * Are uncomfortable with frequent dialing or ...

AMBA

Inside Sales Insurance Specialist

Albuquerque, NM · Remote

$50K - $60K/yr

Have experience in a high-volume outbound sales or call center role * Are comfortable making ... Prefer inbound-only or appointment-based sales roles * Are uncomfortable with frequent dialing or ...

AMBA

Inside Sales Insurance Specialist

Albuquerque, NM · Remote

Have experience in a high-volume outbound sales or call center role * Are comfortable making ... Prefer inbound-only or appointment-based sales roles * Are uncomfortable with frequent dialing or ...

AMBA

Inside Sales Insurance Specialist

Rio Rancho, NM · Remote

Have experience in a high-volume outbound sales or call center role * Are comfortable making ... Prefer inbound-only or appointment-based sales roles * Are uncomfortable with frequent dialing or ...

AMBA

Inside Sales Insurance Specialist

Rio Rancho, NM · Remote

$50K - $60K/yr

Have experience in a high-volume outbound sales or call center role * Are comfortable making ... Prefer inbound-only or appointment-based sales roles * Are uncomfortable with frequent dialing or ...

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All JobsInbound Call Center JobsCommission Inbound Call Center JobsCommission Inbound Call Center Jobs in Rio Rancho, NM

Commission Inbound Call Center information

See Rio Rancho, NM salary details

$11

$16

$21

How much do commission inbound call center jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for commission inbound call center in Rio Rancho, NM is $16.30, according to ZipRecruiter salary data. Most workers in this role earn between $14.71 and $17.16 per hour, depending on experience, location, and employer.

What does a commission inbound call center agent do?

A commission inbound call center agent handles customer calls related to sales, product inquiries, or support, earning commissions based on sales or performance metrics. They use communication skills and may utilize CRM tools to assist customers and close sales during calls.

What are the key skills and qualifications needed to thrive as a commission inbound call center representative, and why are they important?

To thrive as a Commission Inbound Call Center Representative, you need strong communication skills, active listening, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and sales tracking tools is often required. Outstanding soft skills include resilience, patience, and persuasive interpersonal abilities to handle challenging calls and convert inquiries into sales. These competencies are crucial for delivering excellent customer experiences, meeting sales targets, and maximizing commission opportunities.

What is a commission inbound call center job?

Commission inbound call center jobs are positions where employees handle incoming calls from customers, usually providing support, information, or sales assistance, and earn part or all of their income through commissions based on performance metrics such as sales or successful customer interactions. Unlike traditional hourly or salaried call center roles, these positions incentivize employees to achieve targets, such as closing sales or upselling products, in addition to providing customer service. This structure can offer higher earning potential for those who are motivated and effective in a fast-paced, results-driven environment.

What are some common challenges faced by commission-based inbound call center agents, and how can they be overcome?

Commission-based inbound call center agents often face the challenge of balancing customer service with sales targets, as their earnings depend on closing sales or upselling during calls. High call volumes and varying customer needs require strong communication and multitasking skills. Overcoming these challenges involves staying organized, actively listening to customer concerns, and continually improving product knowledge and sales techniques. Supportive team environments and regular coaching sessions can also help agents refine their approach and boost performance.

What is the difference between Commission Inbound Call Center vs Customer Service Representative?

AspectCommission Inbound Call CenterCustomer Service Representative
Primary FocusHandling inbound sales calls and earning commissionsProviding support and assistance to customers
CompensationBase pay plus commissions based on salesTypically hourly wage or salary, with some bonuses
Work EnvironmentCall center setting, sales-drivenOffice or remote, service-oriented
Required SkillsSales techniques, communication, persuasionCommunication, problem-solving, patience

While both roles involve inbound calls, Commission Inbound Call Center agents focus on sales and earning commissions, whereas Customer Service Representatives primarily provide support and assistance without sales targets. The roles differ mainly in their goals, compensation structure, and skill emphasis.

What are popular job titles related to Commission Inbound Call Center jobs in Rio Rancho, NM? For Commission Inbound Call Center jobs in Rio Rancho, NM, the most frequently searched job titles are:
What job categories do people searching Commission Inbound Call Center jobs in Rio Rancho, NM look for? The top searched job categories for Commission Inbound Call Center jobs in Rio Rancho, NM are:
What cities near Rio Rancho, NM are hiring for Commission Inbound Call Center jobs? Cities near Rio Rancho, NM with the most Commission Inbound Call Center job openings:
Commission Inbound Call Center jobs near you
Infographic showing various Commission Inbound Call Center job openings in Rio Rancho, NM as of August 2026, with employment types broken down into 3% As Needed, 76% Full Time, 18% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $33,909 per year, or $16.3 per hour.

Citizen Contact Agent I UC1

City of Albuquerque

Albuquerque, NM • On-site

$15.75 - $21.25/hr

Other

Posted 4 days ago

City Of Albuquerque rating

7.6

Company rating: 7.6 out of 10

Based on 68 frontline employees who took The Breakroom Quiz

510th of 841 rated public administrative organizations

Job description

Call Center Representative

Answer incoming non-emergency call center requests using a multi-line phone system; operate a computer terminal to provide detailed, accurate and verified information to citizens, businesses and City of Albuquerque employees concerning a variety of City services; receive, evaluate, prioritize and relay non-emergency and in some instances emergency calls to appropriate service personnel; forward specific calls to appropriate agencies for further assistance; gather, receive, record and disseminate a variety of incoming information; perform various data entry duties pertaining to calls received; and perform a variety of duties relative to the assigned area of responsibility. This is an unclassified at-will position. Job descriptions are intended to present a general list of tasks/duties performed by employees within this job classification. Job Descriptions are not intended to reflect all duties performed within the job.

Essential and Supplemental Functions

ESSENTIAL FUNCTIONS: Essential functions may include but are not limited to the functions listed below. Must be able to perform the essential functions of the job with or without a reasonable accommodation.

  1. Answer incoming non-emergency call center requests using a multi-line phone system; extract information, evaluate, document and prioritize customer needs; determine appropriate assistance; if needed, refer call to appropriate contact, department or agency.
  2. Provide citizens, businesses and City of Albuquerque employees with accurate and verified information concerning a variety of City services.
  3. Create service tickets for building maintenance request.
  4. Perform various data entry duties pertaining to calls received; input, request, transmit and query information.
  5. Maintain current and accurate records; access information databases in relation to city services.
  6. Maintain awareness of other activities in the contact center (critical incidents, etc.) in order to connect related information and provide additional support.

SUPPLEMENTAL FUNCTIONS:

  1. Perform related duties and responsibilities as required.
Minimum Education, Experience And Additional Requirements

Education directly related to the minimum requirements below may be substituted for experience on a year for year basis. High school diploma or GED; and Three (3) years of experience in a high volume customer service area; and To include two (2) years of experience using network computer systems, word processing, data entry or responding to inbound and outbound calls. Inbound call handling experience in a high volume, fast paced environment preferred. ADDITIONAL REQUIREMENTS: Must be able to work holidays, weekends, irregular hours and shift work may be required with possible extension of shift hours, at times with short notice.

Working Conditions

Environmental: Office environment; exposure to computer screens. Physical: Essential and supplemental functions may require sitting or standing for prolonged periods of time.

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