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Afternoon Background Friendly Call Center Jobs in Rio Rancho, NM

Specialized Trust Company

Be Seen First

Specialized Trust Company Client Service Specialist

Albuquerque, NM · On-site

$16.50/hr

Experience in customer service, financial services, or call center environments preferred * Interest or background in retirement accounts, IRAs, or alternative investing is a plus * Ability to ...

Tigua Inc

Project Manager

Albuquerque, NM · On-site

Coordinate emergency call-back workflow with Tigua's 24/7 call center/dispatch and on-call ... Ability to pass a Federal/DOI background investigation as required for site access and comply with ...

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All JobsAfternoon Background Friendly Call Center JobsAfternoon Background Friendly Call Center Jobs in Rio Rancho, NM

Afternoon Background Friendly Call Center information

See Rio Rancho, NM salary details

$10

$16

$23

How much do afternoon background friendly call center jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for afternoon background friendly call center in Rio Rancho, NM is $16.85, according to ZipRecruiter salary data. Most workers in this role earn between $14.47 and $18.08 per hour, depending on experience, location, and employer.

What is the difference between Afternoon Background Friendly Call Center vs Customer Service Representative?

AspectAfternoon Background Friendly Call CenterCustomer Service Representative
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training provided
Work EnvironmentCall center setting, primarily inbound calls, friendly toneOffice or remote, handling customer inquiries, problem-solving
Industry UsageCommon in telecommunication, retail, and service sectorsWidespread across various industries including retail, tech, and healthcare
Search & Comparison IntentOften compared for scheduling and background friendlinessCompared for customer interaction skills and responsibilities

Both roles involve customer interaction and require similar credentials, but the Afternoon Background Friendly Call Center emphasizes a friendly tone during afternoon shifts in a call center environment, while Customer Service Representatives may work in various settings handling diverse customer issues. The key difference lies in the work environment and specific focus on background friendliness during scheduled hours.

What are popular job titles related to Afternoon Background Friendly Call Center jobs in Rio Rancho, NM? For Afternoon Background Friendly Call Center jobs in Rio Rancho, NM, the most frequently searched job titles are:
What job categories do people searching Afternoon Background Friendly Call Center jobs in Rio Rancho, NM look for? The top searched job categories for Afternoon Background Friendly Call Center jobs in Rio Rancho, NM are:
What cities near Rio Rancho, NM are hiring for Afternoon Background Friendly Call Center jobs? Cities near Rio Rancho, NM with the most Afternoon Background Friendly Call Center job openings:
Afternoon Background Friendly Call Center jobs near you
Infographic showing various Afternoon Background Friendly Call Center job openings in Rio Rancho, NM as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 27% Part Time, and 4% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $35,044 per year, or $16.8 per hour.

Bilingual Customer Service Representative

Contact Government Services, LLC

Albuquerque, NM • On-site

$40K - $45K/yr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 22 days ago

Job description

Bilingual Customer Service Representative
Employment Type: Full Time , Entry Level
Department: Customer Service
CGS is seeking a Bilingual Customer Service Representative to join our team supporting a wide-ranging customer support initiative for a large Federal agency.
CGS brings motivated, highly skilled, and creative people together to solve the government's most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities.
Skills and attributes for success:
- Reply to calls and emails from the public on housing and FHA mortgages.
- Use a knowledge base and follow standard operating procedures (SOP) to answer customer requests.
- Document your communications in our database.
Qualifications:
- Bilingual and fully fluent in English and Spanish (both written and verbal)
- High School diploma or General Educational Development (GED) certificate
- Minimum of two (2) years of customer service, call center, or contact center work history.
- Ability to obtain a Public Trust Security clearance, which includes a credit check and background investigation
Ideally, you will also have:
- Ability to follow policies, procedures, and regulations.
- Ability to navigate a content management system, other applications and related web sites.
- Strong written and verbal communication skills.
- Excellent customer service, dependability and time management skills.
- Keyboarding proficiency of at least 40 words per minute.
- Call Center (omnichannel) background a plus.
Our Commitment:
Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client's specific needs. We are committed to solving the most challenging and dynamic problems.
For the past seven years, we've been growing our government-contracting portfolio, and along the way, we've created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work.
Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come.
We care about our employees. Therefore, we offer a comprehensive benefits package.
- Health, Dental, and Vision
- Life Insurance
- 401k
- Flexible Spending Account (Health, Dependent Care, and Commuter)
- Paid Time Off and Observance of State/Federal Holidays
Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Join our team and become part of government innovation!
Explore additional job opportunities with CGS on our Job Board:
https://cgsfederal.com/join-our-team/
For more information about CGS please visit: https://www.cgsfederal.com or contact:
Phone: +1 (888) 680-5916
Email: [email protected]
$40,000 - $45,000 a year
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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