Call Center Representative - NM
Albuquerque, NM ยท Remote
$19 - $19.90/hr
Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India ... work.
Quick apply
Albuquerque, NM ยท Remote
$19 - $19.90/hr
Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India ... work.
Quick apply
Albuquerque, NM ยท Remote
$19 - $19.90/hr
Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India ... work.
Albuquerque, NM ยท On-site +1
$99K - $128K/yr
You will become your own boss in this expanding market and can work FULL TIME OR PART TIME. We ... Direct Mentorship and Training from a Top Manager What we do: * We offer a revolutionary type of ...
Albuquerque, NM ยท On-site +1
$99K - $128K/yr
You will become your own boss in this expanding market and can work FULL TIME OR PART TIME. We ... Direct Mentorship and Training from a Top Manager What we do: * We offer a revolutionary type of ...
Albuquerque, NM ยท Remote
$17 - $19/hr
Remote Work-at-Home MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We ...
Albuquerque, NM ยท Remote
$17 - $19/hr
Remote Work-at-Home MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We ...
Albuquerque, NM ยท On-site +1
$17 - $19/hr
LOCATION Remote Work-at-Home POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend ...
Albuquerque, NM ยท On-site +1
$17 - $19/hr
LOCATION Remote Work-at-Home POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend ...
Rio Rancho, NM ยท On-site +1
With the option to work from home and enjoy a flexible schedule, you can balance your personal and professional life seamlessly while advancing your career. In this role, you will assume a vital ...
Rio Rancho, NM ยท On-site +1
With the option to work from home and enjoy a flexible schedule, you can balance your personal and professional life seamlessly while advancing your career. In this role, you will assume a vital ...
Rio Rancho, NM ยท On-site +1
With the option to work from home and enjoy a flexible schedule, you can balance your personal and professional life seamlessly while advancing your career. In this role, you will assume a vital ...
Rio Rancho, NM ยท On-site +1
With the option to work from home and enjoy a flexible schedule, you can balance your personal and professional life seamlessly while advancing your career. In this role, you will assume a vital ...
Albuquerque, NM ยท Remote
$3.0K - $6.0K/wk
This Is Not a Work-From-Home Hobby. It's a Performance-Based Career. We give you the tools, the training, and the leads. What you build with them is entirely up to you. The agents who thrive here ...
Albuquerque, NM ยท Remote
$3.0K - $6.0K/wk
This Is Not a Work-From-Home Hobby. It's a Performance-Based Career. We give you the tools, the training, and the leads. What you build with them is entirely up to you. The agents who thrive here ...
Albuquerque, NM ยท On-site +1
$3.0K - $6.0K/wk
This Is Not a Work-From-Home Hobby. It's a Performance-Based Career. We give you the tools, the training, and the leads. What you build with them is entirely up to you. The agents who thrive here ...
Albuquerque, NM ยท On-site +1
$3.0K - $6.0K/wk
This Is Not a Work-From-Home Hobby. It's a Performance-Based Career. We give you the tools, the training, and the leads. What you build with them is entirely up to you. The agents who thrive here ...
San Antonito, NM ยท Remote
$69K/yr
Remote, work-from-home career * Average first-year earnings of $69K through commissions and bonuses * Increased earning potential in later years through performance and renewals * Residual income ...
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San Antonito, NM ยท Remote
$69K/yr
Remote, work-from-home career * Average first-year earnings of $69K through commissions and bonuses * Increased earning potential in later years through performance and renewals * Residual income ...
Sandia Park, NM ยท Remote
$69K/yr
Remote, work-from-home career * Average first-year earnings of $69K through commissions and bonuses * Increased earning potential in later years through performance and renewals * Residual income ...
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Sandia Park, NM ยท Remote
$69K/yr
Remote, work-from-home career * Average first-year earnings of $69K through commissions and bonuses * Increased earning potential in later years through performance and renewals * Residual income ...
Albuquerque, NM ยท Remote
$19/hr
... work within a team environment. If you can see every interaction as an opportunity to achieve ... The first 4 weeks consist of training from 10:00 am to 6:30 pm EST. After training is complete, you ...
Albuquerque, NM ยท Remote
$19/hr
... work within a team environment. If you can see every interaction as an opportunity to achieve ... The first 4 weeks consist of training from 10:00 am to 6:30 pm EST. After training is complete, you ...
Los Lunas, NM ยท Remote
$69K/yr
Remote, work-from-home career * Average first-year earnings of $69K through commissions and bonuses * Increased earning potential in later years through performance and renewals * Residual income ...
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Los Lunas, NM ยท Remote
$69K/yr
Remote, work-from-home career * Average first-year earnings of $69K through commissions and bonuses * Increased earning potential in later years through performance and renewals * Residual income ...
Zia Pueblo, NM ยท Remote
$69K/yr
Remote, work-from-home career * Average first-year earnings of $69K through commissions and bonuses * Increased earning potential in later years through performance and renewals * Residual income ...
Quick apply
Zia Pueblo, NM ยท Remote
$69K/yr
Remote, work-from-home career * Average first-year earnings of $69K through commissions and bonuses * Increased earning potential in later years through performance and renewals * Residual income ...
San Ysidro, NM ยท Remote
$69K/yr
Remote, work-from-home career * Average first-year earnings of $69K through commissions and bonuses * Increased earning potential in later years through performance and renewals * Residual income ...
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San Ysidro, NM ยท Remote
$69K/yr
Remote, work-from-home career * Average first-year earnings of $69K through commissions and bonuses * Increased earning potential in later years through performance and renewals * Residual income ...
Albuquerque, NM ยท Remote
$69K/yr
Remote, work-from-home career * Average first-year earnings of $69K through commissions and bonuses * Increased earning potential in later years through performance and renewals * Residual income ...
Quick apply
Albuquerque, NM ยท Remote
$69K/yr
Remote, work-from-home career * Average first-year earnings of $69K through commissions and bonuses * Increased earning potential in later years through performance and renewals * Residual income ...
Cochiti Lake, NM ยท Remote
$69K/yr
Remote, work-from-home career * Average first-year earnings of $69K through commissions and bonuses * Increased earning potential in later years through performance and renewals * Residual income ...
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Cochiti Lake, NM ยท Remote
$69K/yr
Remote, work-from-home career * Average first-year earnings of $69K through commissions and bonuses * Increased earning potential in later years through performance and renewals * Residual income ...
Sedillo, NM ยท Remote
$69K/yr
Remote, work-from-home career * Average first-year earnings of $69K through commissions and bonuses * Increased earning potential in later years through performance and renewals * Residual income ...
Quick apply
Sedillo, NM ยท Remote
$69K/yr
Remote, work-from-home career * Average first-year earnings of $69K through commissions and bonuses * Increased earning potential in later years through performance and renewals * Residual income ...
Madrid, NM ยท Remote
$69K/yr
Remote, work-from-home career * Average first-year earnings of $69K through commissions and bonuses * Increased earning potential in later years through performance and renewals * Residual income ...
Quick apply
Madrid, NM ยท Remote
$69K/yr
Remote, work-from-home career * Average first-year earnings of $69K through commissions and bonuses * Increased earning potential in later years through performance and renewals * Residual income ...
Jemez Springs, NM ยท Remote
$69K/yr
Remote, work-from-home career * Average first-year earnings of $69K through commissions and bonuses * Increased earning potential in later years through performance and renewals * Residual income ...
Quick apply
Jemez Springs, NM ยท Remote
$69K/yr
Remote, work-from-home career * Average first-year earnings of $69K through commissions and bonuses * Increased earning potential in later years through performance and renewals * Residual income ...
Los Lunas, NM ยท Remote
$69K/yr
Remote, work-from-home career * Average first-year earnings of $69K through commissions and bonuses * Increased earning potential in later years through performance and renewals * Residual income ...
Quick apply
Los Lunas, NM ยท Remote
$69K/yr
Remote, work-from-home career * Average first-year earnings of $69K through commissions and bonuses * Increased earning potential in later years through performance and renewals * Residual income ...
$10.18 - $11.39
1% of jobs
$11.39 - $12.60
4% of jobs
$12.60 - $13.81
9% of jobs
$14.85 is the 25th percentile. Wages below this are outliers.
$13.81 - $15.03
13% of jobs
$15.03 - $16.24
22% of jobs
The median wage is $16.33 / hr.
$16.24 - $17.45
22% of jobs
$17.89 is the 75th percentile. Wages above this are outliers.
$17.45 - $18.66
14% of jobs
$18.66 - $19.88
8% of jobs
$19.88 - $21.09
4% of jobs
$21.09 - $22.30
3% of jobs
$22.30 - $23.52
1% of jobs
$10
$16
$23
A typical day involves handling inbound and outbound calls, responding to customer inquiries, resolving issues, and updating client records using designated software systems. You'll work independently but are usually part of a virtual team, with regular check-ins or meetings to discuss goals and challenges. Most roles follow a structured schedule, with set shift times to provide consistent coverage for customers in different time zones. Effective communication with supervisors and colleagues is essential, even while working remotely. Over time, high-performing agents may have opportunities to specialize in certain areas or advance to supervisory roles.
To excel in a Work From Home Offshore Call Center role, you need strong communication skills, proficiency in English (or required language), and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, VoIP software, and basic computer troubleshooting is important, and some employers may prefer previous call center or customer service experience. Outstanding candidates also demonstrate patience, flexibility, cultural awareness, and the ability to remain calm under pressure. These attributes help ensure effective customer interactions, high satisfaction rates, and seamless service delivery across diverse client needs.
A Work From Home Offshore Call Center job involves handling customer service, sales, or support tasks for a company remotely from another country. Agents use phone, chat, or email to assist customers while working from home. Companies outsource these roles to offshore locations to reduce costs while maintaining quality service. Reliable internet, a quiet workspace, and strong communication skills are essential for success in this role.
$19 - $19.90/hr
Contractor
Re-posted yesterday
Call Center Representative
Worksite: Remote
Duration: 18+ months with possible extension
Start Date: 09/07/2026
Pay Rate: $19.90/hour on W2
Job Responsibilities
Answer incoming phone calls, chats, and/or emails
Conduct outreach phone calls and/or emails
Provide outstanding customer service
Recognize and follow call flows with scripts
Research and review customer inquiries
Research information using multiple systems
Relay research findings and outcomes to customers
Identify and escalate appropriate issues
Clearly document call information and encounters in call logs
Recognize and alert management of risk and trends
Quickly transition from one task to another
Maintain a professional demeanour
Other duties as assigned
Qualifications and Requirements Basic Qualifications (Required Credentials)
2years of Customer Service experience
1year of call center environment experience
High School Diploma or GED
Proficiency with computers: Experience using the internet, email via Outlook, etc.
Data entry experience
Listening, verbal, and written communication experience
Microsoft Office (Excel, Word, Outlook, and Teams) experience
Internet access sufficient to handle calls received via the Internet
Quiet and private remote work location
About BCforward:
Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward’s 6,000 consultants support more than 225 clients globally.
BCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class place to work.
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BCforward began as an IT business solutions and staffing firm. Founded in 1998, BCforward has grown with our customers' needs into a full service personnel solutions organization. Headquartered in Indianapolis, Indiana, BCforward also operates numerous delivery centers across North America and India. We are currently the largest consulting firm and largest MBE certified firm in Indiana. Our uninterrupted growth has allowed BCforward to deliver uniquely configured IT staffing and project solutions for over years of catering to our customers' specific needs. BCforward currently maintains a team of over 5000 global resources. With our additional brand, Stafforward, together we have the capabilities to deliver services for a variety of industries in both public and private sectors which allows us to address your most challenging needs.
It services
5,001 - 10,000 Employees
Indianapolis, IN, US
1998