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Call Center Equipment Provided Jobs in Rio Rancho, NM

CNM

Contact Center Information Specialist

Albuquerque, NM · On-site

$15.05 - $18.41/hr

NE02 Position Summary The Contact Center Information Specialist I is responsible for providing ... Initiates outbound call campaigns to improve student experience and support enrollment strategy.

Systems Integration Inc

Contact Center Rep

Albuquerque, NM · On-site

$17.25 - $22.25/hr

To prepare you for this role, CSRs will be provided with paid, comprehensive training which ensures ... At least six (6) months of customer service required; call center experience preferred. * Must be a ...

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Call Center Equipment Provided information

See Rio Rancho, NM salary details

$10

$16

$23

How much do call center equipment provided jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for call center equipment provided in Rio Rancho, NM is $16.85, according to ZipRecruiter salary data. Most workers in this role earn between $14.47 and $18.08 per hour, depending on experience, location, and employer.

What is a call center equipment provided?

A Call Center Equipment Provided job is a remote customer service or support position where the employer supplies necessary equipment, such as a headset, computer, and software. This ensures employees have the proper tools to handle calls efficiently. Typically, companies do this to maintain security, compatibility, and performance standards. However, employees may still need to meet internet speed and workspace requirements.

What kind of equipment is typically provided for call center positions, and how is it set up?

For call center roles that provide equipment, employers usually supply a computer or laptop, a headset with microphone, and sometimes a secure internet connection device. During onboarding, clear instructions or virtual technical support are offered to help set up the equipment at home, ensuring it is configured properly for company systems and call software. This support helps you get started quickly and minimizes potential technical issues. If you encounter problems, ongoing IT assistance is often available to keep you connected and productive.

What are the key skills and qualifications needed to thrive in the call center equipment provided position, and why are they important?

To excel in a Call Center role where equipment is provided, candidates need strong verbal communication skills, customer service experience, and basic computer literacy, often with a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call management systems, and headset operation is beneficial. Patience, active listening, and problem-solving abilities help individuals succeed in fast-paced, customer-oriented environments. These skills are crucial for efficiently resolving inquiries, maintaining customer satisfaction, and ensuring smooth call center operations.

What are popular job titles related to Call Center Equipment Provided jobs in Rio Rancho, NM? For Call Center Equipment Provided jobs in Rio Rancho, NM, the most frequently searched job titles are:
What job categories do people searching Call Center Equipment Provided jobs in Rio Rancho, NM look for? The top searched job categories for Call Center Equipment Provided jobs in Rio Rancho, NM are:
What cities near Rio Rancho, NM are hiring for Call Center Equipment Provided jobs? Cities near Rio Rancho, NM with the most Call Center Equipment Provided job openings:
Call Center Equipment Provided jobs near you
Infographic showing various Call Center Equipment Provided job openings in Rio Rancho, NM as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 17% Part Time, 1% Temporary, 3% Contract, and 1% Nights. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $35,044 per year, or $16.8 per hour.

ACS- ** Bilingual Spanish Required ** Call Center Telephone Banker- Rio Rancho, NM

Bank of America

Rio Rancho, NM • On-site

Full-time

Re-posted 4 days ago

Bank Of America rating

8.2

Company rating: 8.2 out of 10

Based on 523 frontline employees who took The Breakroom Quiz

52nd of 170 rated banks

Job description

Job Description:
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.
Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates' physical, emotional, and financial wellness through affordable, competitive and flexible benefits.
We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve.
Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs.
At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!
Job Description:
This job is responsible for connecting clients with the breadth of solutions that the bank offers to help achieve financial goals. Key responsibilities include balancing service requests and sales opportunities, providing subject matter expertise on financial solutions, asking clients probing questions to understand life and financial goals, and pairing new solutions and services to meet client needs.
Responsibilities:
  • Works with clients to build and deepen relationships by uncovering financial needs and recommending the best products, services, and solutions to meet those needs
  • Responds to customer inquiries and concerns, creating customized solutions
  • Sells and fulfills banking products including checking and savings accounts, credit cards, Certificate of Deposits (CDs), Individual Retirement Accounts (IRAs), and loans
  • Identifies client needs for licensed sales functions, making referrals to Line of Business partners
  • Quotes rates, terms, and programs for banking solutions
  • Manages risk in every business, product, and service transaction leveraging available tools

Required Qualifications:
  • Displays passion, commitment and drive to deliver an experience that improves our clients' financial lives
  • Commitment to teamwork and the flexibility to work the schedule, including weekends and holidays
  • Ability to engage with clients and seek to understand their needs while actively sharing options using plain language, building rapport and handling objections
  • Comfortable receiving ongoing performance feedback and coaching
  • Comfortable with ongoing change and learning new technology/processes
  • Minimum of an intermediate level of proficiency with computers
  • Self-motivated with excellent organizational skills
  • Strong decision-making and problem-solving skills
  • Bilingual Spanish Required

Desired Qualifications:
  • Experience in the banking/financial industry
  • Experience working in a call center
  • Experience in telephone sales

Skills:
  • Attention to Detail
  • Client Solutions Advisory
  • Customer and Client Focus
  • Interpret Relevant Laws, Rules, and Regulations
  • Adaptability
  • Client Experience Branding
  • Customer Service Management
  • Issue Management
  • Problem Solving
  • Active Listening
  • Business Development
  • Consulting
  • Referral Identification
  • Research

Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent
Training/Start Date: Monday October 5, 2026
Training Schedule: Monday- Friday 9:00am- 5:30pm
Hours Per Week:
40
Travel Required:
No

What Bank Of America employees say

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Benefits

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About Bank Of America

Sourced by ZipRecruiter

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Industry

Finance and insurance

Company size

10,000+ Employees

Headquarters location

Charlotte, NC, US

Year founded

1998

Social media

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