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Freelance Insurance Call Center Jobs in Rio Rancho, NM

Additional duties as assigned by the Call Center Leadership team Job Requirements: * High School ... Comprehensive Health, Dental and Vision insurance offerings * Paid time off * 401K - with generous ...

Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...

Have experience in a high-volume outbound sales or call center role * Are comfortable making ... Active Life and Health insurance license preferred. Candidates without an active license must be ...

Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...

Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...

Have experience in a high-volume outbound sales or call center role * Are comfortable making ... Active Life and Health insurance license preferred. Candidates without an active license must be ...

Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...

Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...

Showing results 21-40

Freelance Insurance Call Center information

What is the difference between Freelance Insurance Call Center vs Insurance Customer Service Representative?

AspectFreelance Insurance Call CenterInsurance Customer Service Representative
CredentialsNone specific; may require insurance knowledgeTypically requires insurance-related certifications or training
Work EnvironmentRemote, flexible, project-basedOffice or remote, full-time or part-time
EmployerFreelance clients or agenciesInsurance companies or agencies
Work NatureHandling inbound/outbound calls for multiple clientsAssisting policyholders with inquiries, claims, and policy info

Freelance Insurance Call Center roles offer flexible, remote work with multiple clients, often without formal certifications. In contrast, Insurance Customer Service Representatives usually work directly for insurance companies, requiring specific training or certifications, and may have more structured schedules. Both roles involve customer interaction but differ mainly in employment type and work setup.

What are the most commonly searched types of Insurance Call Center jobs in Rio Rancho, NM? The most popular types of Insurance Call Center jobs in Rio Rancho, NM are:
What cities near Rio Rancho, NM are hiring for Freelance Insurance Call Center jobs? Cities near Rio Rancho, NM with the most Freelance Insurance Call Center job openings:
Infographic showing various Freelance Insurance Call Center job openings in Rio Rancho, NM as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, and 5% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution.

Contact Center Agent I

Presbyterian Medical Services

Albuquerque, NM • On-site

$14.75 - $20/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 5 days ago


Presbyterian Medical Services rating

6.0

Company rating: 6.0 out of 10

Based on 12 frontline employees who took The Breakroom Quiz


Job description


JOB CATEGORY: CALL CENTER / CONTACT CENTER / ADMINISTRATION
A remote schedule is possible after 90 days of training and probation.
POSITION SUMMARY: We are seeking a dedicated and compassionate Contact Center Agent to join our team. The Contact Center Agent will serve as the first point of contact for patients over the phone, ensuring a positive experience by providing exceptional customer service and support. The primary responsibilities include greeting patients, scheduling appointments according to established protocols, and will be responsible for sending messages to medical staff for inquires for medication refills and ensuring timely and accurate escalation to the appropriate department when necessary.
The successful candidate will have strong communication skills, attention to detail, and the ability to multitask in a fast-paced environment.
This position requires a proactive approach to problem-solving, a commitment to delivering high-quality service, and the flexibility to perform other administrative support duties as assigned. If you are passionate about helping others and thrive in a dynamic healthcare environment, we encourage you to apply for this rewarding opportunity.
Qualifications
REQUIREMENTS
EDUCATION AND/OR EXPERIENCE:
  • High school diploma or general education degree (GED) required.
  • Minimum six months Receptionist, Front Desk, Call Center, or Contact Center experience required.
  • Computer experience required; ability to work with Windows-based programs strongly preferred.
  • Bilingual Spanish / English or Navajo / English preferred.

ABOUT PMS
  • Founded in 1969, PMS is a non-profit organization with over 1,300 employees providing services at 100+ locations in New Mexico.
  • Our diverse services include primary care, dental, behavioral health, early childhood education, supportive living, and senior programs.
  • We concentrate our resources on meeting the needs of underserved areas of New Mexico.
  • We operate the largest network of federally qualified health centers in the state.
  • PMS is not affiliated with Presbyterian Healthcare Services, Presbyterian Hospitals or Presbyterian Health Plan.

WHY PMS?
  • Mission-driven organization
  • Competitive salaries
  • Nine paid holidays and generous PTO
  • Medical, dental & vision insurance
  • Free Life & LTD coverage
  • Free discretionary pension plan contribution
  • Employee recognition and engagement activities
  • Robust training program
  • Tuition Reimbursement

EOE/AA/M/F/SO/Vet/Disability

What Presbyterian Medical Services employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


Presbyterian Medical Services logo

About Presbyterian Medical Services

Sourced by ZipRecruiter

At Presbyterian Medical Services, we believe that the best way to improve community health and wellbeing is for everyone to work together. That’s why we work collaboratively with community groups, school districts, local providers, hospitals, and governments at every level. Together, we develop programs and services that meet the needs of the people living within these communities, and we continue expanding into communities that invite our involvement.

Industry

Hospitals

Company size

1,001 - 5,000 Employees

Headquarters location

Sante Fe, NM, US

Year founded

1969