ZipRecruiter

Log In

1

Freelance Customer Retention Jobs (NOW HIRING)

Interprenet

#10 [CBE] Chicago-based EN<>ES

Chicago, IL · On-site

$16 - $20/hr

... for our trainee program for freelance interpreters. The program offers bilingual talent the ... High school degree * Strong listening, memory retention, and verbal communication skills

DIGITAL WOLF LLC

Account Executive

Grand Rapids, MI · On-site

... retention. This role is responsible for building strong client relationships, leading regular ... Working closely with internal teams and freelance partners, the Account Executive ensures projects ...

previous page

Showing results 41-60

All Jobsfreelance JobsBusiness JobsFreelance Customer Retention Jobs

Freelance Customer Retention information

See salary details

$25.5K

$64.8K

$75K

How much do freelance customer retention jobs pay per year?

As of Sep 3, 2026, the average yearly pay for freelance customer retention in the United States is $64,752.00, according to ZipRecruiter salary data. Most workers in this role earn between $70,000.00 and $73,500.00 per year, depending on experience, location, and employer.

What is the difference between Freelance Customer Retention vs Freelance Customer Service?

AspectFreelance Customer RetentionFreelance Customer Service
Primary FocusBuilding long-term customer loyalty and reducing churnHandling customer inquiries, complaints, and support
Skills NeededData analysis, communication, relationship managementCommunication, problem-solving, product knowledge
Work EnvironmentRemote, project-based, often with marketing or sales teamsRemote or on-site, supporting customer support teams
Common CertificationsCustomer retention strategies, CRM toolsCustomer service certifications, communication skills

Freelance Customer Retention focuses on strategies to keep customers engaged and loyal, while Freelance Customer Service involves direct support and resolving customer issues. Both roles require strong communication skills, but retention emphasizes relationship-building and data analysis, whereas customer service centers on immediate problem resolution.

More about Freelance Customer Retention jobs

What cities are hiring for Freelance Customer Retention jobs?

Cities with the most Freelance Customer Retention job openings:

What are the most commonly searched types of Customer Retention jobs?

The most popular types of Customer Retention jobs are:

What states have the most Freelance Customer Retention jobs?

States with the most job openings for Freelance Customer Retention jobs include:

What job categories do people searching Freelance Customer Retention jobs look for?

The top searched job categories for Freelance Customer Retention jobs are:

Freelance Customer Retention jobs near you
Infographic showing various Freelance Customer Retention job openings in the United States as of August 2026, with employment types broken down into 80% Full Time, 18% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $64,752 per year, or $31.1 per hour.

Freelance Event Producer + Promoter (contract, commission-based) - St. Louis

Sofar Sounds

Las Vegas, NV • On-site

Full-time

Posted 27 days ago

Key responsibilities

  • Lead curation and booking for shows in your city, sourcing high-quality, diverse artists and unique venues

  • Build and execute your city's event strategy, including show frequency, neighborhoods, themes, and growth plans

  • Own your local promotion and ticket sales to fill every show through social media, community relationships, press, and grassroots tactics

Job description

You're already producing events. We can help.

If you're independently running live events and building local audiences, you already know what it takes. What you might not have is the infrastructure, brand power, and back-office support to do it at scale, without burning out on admin.

Sofar Sounds partners with experienced independent producers who want to keep doing what they love, but with a global organization behind them. We take on the operational complexity: payments, taxes, insurance, royalties, communication management, artist + venue advances, and ticketing infrastructure, so you can spend less time on admin. The one thing that stays with you: getting people in the door. You own local promotion and ticket sales; we handle everything behind the scenes.

About Sofar Sounds

Sofar Sounds is a global live events brand that transforms everyday spaces: living rooms, rooftops, boutiques, museums, into intimate venues for music and arts experiences. Born in a London flat in 2009, Sofar began as an answer to a growing problem: live music had lost its magic. It blossomed into a global movement that kept music at its heart while expanding to comedy, singles, dance, and more, hosting 60,000+ shows across 540+ cities, with 3.2M+ attendees worldwide - all connected by Sofar's renowned track record for discovering rising talent.

Countless mainstage performers like Billie Eilish, Brent Faiyaz, Jack Harlow, Chappell Roan, Leon Bridges, Tank and the Bangas, Olivia Dean, YEBBA, Teddy Swims, Remi Wolf, Hozier, and Lola Young have played Sofar shows early in their careers. More than just a gig, Sofar empowers artists by providing a professional platform that spans both the physical and digital worlds, handling everything from booking and promotion to filling the room, while granting artists access to an ecosystem of opportunities including brand partnerships, a powerful content engine, and global media placements.
What You Get as a Sofar Producer

Partnering with Sofar isn't about giving up your independence; it's about removing the friction that stands between you and doing more of what you're already good at.

End-to-End Platform: Ticketing, guest comms, artist booking, advancing, payments, and post-show surveys, all in one place, replacing the dozens of tools and spreadsheets you're probably juggling today.

Lifecycle Marketing Support: Once someone buys a ticket, we work to bring them back. Sofar provides lifecycle email & SMS campaigns and a dedicated Lifecycle Marketing Manager to drive repeat attendance from your existing audience. New customer acquisition is yours to own.

Global Brand Power: Sofar's reputation unlocks better venues, higher-quality artist bookings, press opportunities, and brand partnerships (Sony, Visa, Delta, and more) that are harder to access independently.

Reduced Risk: We carry event insurance, manage compliance, handle royalties and sales tax, and absorb much of the operational risk typically borne by independent producers.

Autonomy with Real Support: You retain full creative control over your events, community, and growth strategy, while gaining access to a global team, shared best practices, data, and tools.

Global Artist Network: A constant pipeline of 50,000+ artists actively seeking Sofar stages, plus a worldwide producer community sharing real-time insights.

Dependable Payouts: Your commission lands via direct deposit, fully reconciled. No chasing invoices.

The Role

As a Freelance Local Producer, you'll curate, produce, and promote concerts and live events that build a strong Sofar community in your city. You're welcome to do this fully under the Sofar brand, or to co-promote with your own established brand. You'll set the local strategy, lead artist and venue curation, drive ticket sales, and represent Sofar in your market, all backed by a global platform and team.

This is a commission-based freelance role. Events typically take place on weekends and evenings. Earnings vary based on show volume and profitability.

What You'll Do
  • Lead curation and booking for shows in your city, sourcing high-quality, diverse artists and unique venues
  • Build and execute your city's event strategy: show frequency, neighborhoods, themes, and growth plans
  • Own your local promotion and ticket sales. You are the marketing engine for your city, using social media, community relationships, press, and grassroots tactics to fill every show
  • Own staffing and show quality for your events, ensuring every guest, artist, and venue has an exceptional experience (we'll facilitate payment for event staff and provide robust customer service to attendees)
  • Manage financial performance, keeping events profitable and healthy
  • Identify and partner with community organizations to broaden Sofar's reach and co-promote shows
  • Support inbound global brand partnership activations with seamless, high-quality event execution
  • Collaborate with other Sofar producers globally to share what's working and grow the network
Who You Are
  • You're already producing events: you have hands-on experience running live shows and know what it takes to make them great
  • You have 3-5 years of experience in live event curation, production, or promotions
  • You have deep roots in your local scene and an existing network of artists, venues, and community connectors
  • You know how to sell tickets, not just produce shows. You have a proven ability to promote events, grow an audience from scratch, and drive local demand through social media, partnerships, press, and community outreach. This is a core part of the role, not an afterthought
  • You have experience selling event sponsorships or marketing activations, ideally in live events or experiential marketing
  • You're entrepreneurial and resourceful: you figure things out, you thrive under pressure, and you take ownership
  • You have a strong read on your city: the neighborhoods, the audiences, and where cultural energy lives
  • You're a natural relationship-builder with a track record of closing deals and cultivating lasting partnerships
  • You understand the economics of live events and know how to make the numbers work
  • You can work autonomously, but value being part of a larger community and organization
  • You communicate clearly, manage your time well, and bring professionalism to every interaction
$100 - $5,000 a month

Commission-based, with shows settled twice monthly via direct deposit. Earnings depend on show volume and profitability. This is a freelance role with a flexible schedule.

Our global Sofar team is deeply passionate about music and the work we do. If our mission resonates, you're encouraged to apply even if your experience doesn't precisely match this description. We are committed to building a diverse team that reflects a variety of lived experiences, perspectives, and skills.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
apply for this job

Apply