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Freelance Customer Retention Jobs (NOW HIRING)

Huzzle

Social Media Manager

Tampa, FL · On-site

... customer retention. Role Type: Full-time Engagement: Independent Contractor Job Summary We are ... Manage external writers, freelancers, or agencies when needed Requirements * 3+ years of experience ...

WES

Associate Director, Content Marketing

Manhattan, NY · Remote

$107K - $136K/yr

Experience in developing and executing content plans that support lead generation, customer retention, and overall business growth. * Experience leading freelance writers and consultants to meet ...

Staples, Inc.

Design Production Manager

Framingham, MA

  • Retirement

  • PTO

... customer retention and encourage brand loyalty. Our team is diverse, with skillsets and ... Experience managing freelance designers, agencies, or external production vendors. * Familiarity ...

New

Staples, Inc.

Design Production Manager

Framingham, MA · On-site

  • Retirement

  • PTO

... customer retention and encourage brand loyalty. Our team is diverse, with skillsets and ... Experience managing freelance designers, agencies, or external production vendors. * Familiarity ...

New

Interprenet

#10 [CBE] Chicago-based EN<>ES

Chicago, IL · On-site

$16 - $20/hr

... for our trainee program for freelance interpreters. The program offers bilingual talent the ... High school degree * Strong listening, memory retention, and verbal communication skills

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All JobsCustomer Retention JobsFreelance Customer Retention Jobs

Freelance Customer Retention information

See salary details

$25.5K

$64.8K

$75K

How much do freelance customer retention jobs pay per year?

As of Aug 14, 2026, the average yearly pay for freelance customer retention in the United States is $64,752.00, according to ZipRecruiter salary data. Most workers in this role earn between $70,000.00 and $73,500.00 per year, depending on experience, location, and employer.

What is the difference between Freelance Customer Retention vs Freelance Customer Service?

AspectFreelance Customer RetentionFreelance Customer Service
Primary FocusBuilding long-term customer loyalty and reducing churnHandling customer inquiries, complaints, and support
Skills NeededData analysis, communication, relationship managementCommunication, problem-solving, product knowledge
Work EnvironmentRemote, project-based, often with marketing or sales teamsRemote or on-site, supporting customer support teams
Common CertificationsCustomer retention strategies, CRM toolsCustomer service certifications, communication skills

Freelance Customer Retention focuses on strategies to keep customers engaged and loyal, while Freelance Customer Service involves direct support and resolving customer issues. Both roles require strong communication skills, but retention emphasizes relationship-building and data analysis, whereas customer service centers on immediate problem resolution.

More about Freelance Customer Retention jobs

What cities are hiring for Freelance Customer Retention jobs?

Cities with the most Freelance Customer Retention job openings:

What are the most commonly searched types of Customer Retention jobs?

The most popular types of Customer Retention jobs are:

What states have the most Freelance Customer Retention jobs?

States with the most job openings for Freelance Customer Retention jobs include:

What job categories do people searching Freelance Customer Retention jobs look for?

The top searched job categories for Freelance Customer Retention jobs are:

Freelance Customer Retention jobs near you
Infographic showing various Freelance Customer Retention job openings in the United States as of August 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $64,752 per year, or $31.1 per hour.

Social Media Manager

Huzzle

Tampa, FL • On-site

Full-time

Re-posted 11 days ago

Job description

About Huzzle
At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries such as SaaS, MarTech, FinTech, and EdTech. Unlike an outsourcing agency, we place you directly with a client where you're hired in-house as a valued member of their team.
About the Company
Our client is a fast-growing digital-first company operating in a high-growth industry, focused on building strong online presence and brand authority. With a data-driven approach to marketing, they are scaling their content strategy to drive engagement, lead generation, and customer retention.
Role Type: Full-time
Engagement: Independent Contractor
Job Summary
We are seeking an experienced Content Manager to lead and execute a high-impact content strategy onsite in Tampa. This role is ideal for someone who thrives in a collaborative, fast-paced environment and has a strong background in content creation, SEO, and digital marketing.
You will oversee content production across multiple channels, manage editorial calendars, and ensure all content aligns with brand voice and business goals.
Key Responsibilities
  • Develop and execute a comprehensive content strategy aligned with business objectives
  • Manage and maintain an editorial calendar across blogs, website, email, and social media
  • Create, edit, and publish high-quality, SEO-optimized content
  • Collaborate with marketing, sales, and design teams to produce engaging campaigns
  • Analyze content performance using tools like Google Analytics and optimize accordingly
  • Oversee content distribution across digital channels to maximize reach and engagement
  • Maintain brand consistency in tone, voice, and messaging
  • Manage external writers, freelancers, or agencies when needed

Requirements
  • 3+ years of experience in content marketing, content management, or a similar role
  • Proven track record in creating high-performing digital content
  • Strong understanding of SEO best practices and keyword research
  • Experience with CMS platforms (e.g., WordPress) and marketing tools
  • Excellent writing, editing, and storytelling skills
  • Ability to manage multiple projects and meet deadlines
  • Strong analytical skills and data-driven mindset
  • Experience collaborating with cross-functional teams

Benefits
Competitive salary based on experience and qualifications
Onsite role in Tampa with a collaborative team environment
Opportunity to lead and scale a high-impact content strategy
Career growth within a fast-growing, innovative company
Work on high-visibility campaigns with measurable business impact
Direct placement with a client-no middle layers, fully integrated into the team

Apply