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Fraud Risk Management Jobs in Oregon (NOW HIRING)

Stripe

ARG Engineering Manager

OR · On-site +1

You will also own ARG's relationships with key partners-including Risk, Trust & Safety, Fraud ... Experience recruiting, growing, and leading technical teams, including performance management

Stcharles

Senior Compliance Analyst

Bend, OR · On-site

$84K - $127K/yr

... Risk Management Departments when questions arise that require the particular expertise of any one ... fraud and abuse, patient privacy, and billing and coding. Maintains knowledge of SCHS policies ...

BMO

Business Banking Relationship Manager

Tualatin, OR · On-site

$58 - $107/hr

... to fraud, robbery, counterfeiting, money laundering, or defalcation. * Maintains the ... Take measured risks while protecting the bank by applying our Risk Management Framework in the ...

New

BMO

Business Banking Relationship Manager

Portland, OR · On-site

$58 - $107/hr

... to fraud, robbery, counterfeiting, money laundering, or defalcation. * Maintains the ... Take measured risks while protecting the bank by applying our Risk Management Framework in the ...

New

BMO

Business Banking Relationship Manager

Beaverton, OR · On-site

$58 - $107/hr

... to fraud, robbery, counterfeiting, money laundering, or defalcation. * Maintains the ... Take measured risks while protecting the bank by applying our Risk Management Framework in the ...

New

Ethos Risk Services

Investigator

Bend, OR · On-site

$30 - $40/hr

Ethos Risk Services is a leading insurance claims investigation and medical management company, specializing in surveillance and fraud detection. At the forefront, we provide accurate data and ...

Ethos Risk Services

Investigator

Bend, OR

Ethos Risk Services is a leading insurance claims investigation and medical management company, specializing in surveillance and fraud detection. At the forefront, we provide accurate data and ...

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Fraud Risk Management information

What is fraud risk management?

A Fraud Risk Management job involves identifying, assessing, and mitigating risks related to fraudulent activities within an organization. Professionals in this role develop and implement policies, controls, and monitoring systems to prevent fraud and financial crimes. They work closely with compliance, legal, and operational teams to investigate suspicious activities and ensure regulatory compliance. The goal is to minimize financial losses and protect the organization's reputation.

What are the key skills and qualifications needed for fraud risk management?

To thrive in Fraud Risk Management, you need strong analytical skills, attention to detail, and a solid understanding of financial systems, often supported by degrees in finance, accounting, or related fields. Familiarity with fraud detection software, data analysis tools like SQL or SAS, and industry certifications such as CFE (Certified Fraud Examiner) are highly valued. Excellent communication, problem-solving abilities, and ethical integrity are critical soft skills for collaborating with teams and handling sensitive investigations. These skills and qualities are essential to effectively identify, investigate, and mitigate fraud risks, protecting organizational assets and maintaining compliance.

What are some common challenges faced in fraud risk management roles and how are they addressed?

Professionals in Fraud Risk Management often face challenges such as staying ahead of constantly evolving fraud tactics, analyzing large volumes of transactional data, and ensuring compliance with regulatory standards. To address these challenges, teams typically employ advanced analytic tools, collaborate cross-functionally with IT and compliance departments, and engage in continuous training to stay updated on emerging threats. The work environment is dynamic and may involve both independent analysis and team-based investigations, fostering a culture of vigilance and proactive risk mitigation. This dynamic landscape offers professionals the opportunity to develop specialized expertise and grow into senior risk or leadership roles over time.

How to become a fraud risk management analyst?

To become a fraud risk management analyst, candidates typically need a bachelor's degree in finance, accounting, or a related field. Relevant skills include data analysis, knowledge of fraud detection tools, and understanding of financial regulations; certifications like Certified Fraud Examiner (CFE) can enhance prospects. Gaining experience in risk assessment or financial auditing is also beneficial.

Is working in fraud risk management a good career?

Fraud risk management is a growing field that involves detecting and preventing financial crimes, often requiring skills in data analysis, investigation, and knowledge of financial systems. It offers opportunities for advancement, certifications like Certified Fraud Examiner (CFE), and typically involves a stable work environment with regular hours. Overall, it can be a rewarding career for those interested in security and financial integrity.

What does a fraud risk management do?

A fraud risk management professional identifies, assesses, and implements strategies to detect and prevent fraudulent activities within an organization. They analyze data, develop controls, and monitor transactions to reduce financial losses and ensure compliance with regulations. Strong analytical skills and knowledge of fraud detection tools are essential in this role.

What are the most commonly searched types of Fraud Risk Management jobs in Oregon?

The most popular types of Fraud Risk Management jobs in Oregon are:

What are popular job titles related to Fraud Risk Management jobs in Oregon?

For Fraud Risk Management jobs in Oregon, the most frequently searched job titles are:

What job categories do people searching Fraud Risk Management jobs in Oregon look for?

The top searched job categories for Fraud Risk Management jobs in Oregon are:

Fraud Risk Management jobs near you
Infographic showing various Fraud Risk Management job openings in Oregon as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 17% Part Time, and 2% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution.

Branch Service Officer

People's Bank of Commerce

Klamath Falls, OR • On-site

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 18 days ago

Job description

Job Type
Full-time
Description
Established in 1998 in Medford, Oregon, People's Bank of Commerce was formed to provide a community business bank for the southern Oregon area. Since its inception, People's Bank has been providing its customers with superior, responsive and flexible service with a friendly approach. Through conservative solid banking fundamentals and doing right by its customers, employees and community, People's Bank has earned the esteemed reputation as one of the top community banks in Oregon.
We strive to provide a better experience to our customers and a better career experience for our employees. We recognize that our employees are the messenger of our vision and values and are key to our success. We offer a competitive benefits package including salary commensurate with experience, 401k, 401k employer contributions, as well as health, dental, vision and life insurance coverage.
The BSO I oversees daily operational activities within a bank branch, ensuring efficient workflow, high-quality customer service, and compliance with banking policies. This role supervises a team, coordinates schedules, monitors performance, and supports professional development. The BSO I plays a key part in resolving customer issues, support branch growth and service initiatives, and maintain operational accuracy across all banking transactions.
Reports to: Regional Operations Manager
Supervises: CSA, CSS, Universal CSR and PB
Requirements
Duties and responsibilities:
Customer Service & Communication
  • Provide consistent, prompt, friendly service in accordance with the Customer Service Standards and provide courteous and professional communication support, including responding to incoming telephone calls, electronic mail and voice mail.
  • Provide high level support to customers regarding products, services, account issues, and escalated needs.
  • Resolve complex customer inquiries or disputes involving transactions, account activity, or service concerns, document outcomes thoroughly.
  • Support staff in delivering consistent, accurate, high quality customer service and relationship building conversations that align solutions with customer goals.
  • Be able to explain the process and provisional credit rules to customers clearly.
  • Maintain strong communication channels among staff, management, and other business units.
  • Support branch initiatives focused on relationship development, customer education, and service quality.
  • Actively participates in making customer referrals to new accounts and loans.

Teller Transactions & Cash Handling
  • Expert knowledge in processing all monetary transactions accurately for customers in accordance with the Teller Manual.
  • Demonstrate expert proficiency in processing routine and complex transactions when needed including:
  • Checking and savings deposits and withdrawals
  • Negotiable items and foreign checks
  • Stop payments, Regulation CC holds, and account checkbacks
  • Debit card orders, replacements, and maintenance
  • U.S. Savings Bond redemptions
  • Customer loan inquiries and loan payments
  • May sell cashier's checks, redeem government bonds; accept loan payments; proficient in inputting wire transfers (foreign and domestic) within limits; process mail.
  • Ability to exercise independent judgment while working with established check cashing guidelines.
  • Support ATM processing where applicable.
  • Maintain proper security of cash drawer, if needed, assigned keys and all negotiable items and work areas are clean at the end of the business day.
  • Adhere to authority limits plus bank policy and procedures to assure accurate cash handling in the service to customers and minimize time and effort to locate outages.
  • May assist with accurately completing weekly incoming and outgoing cash shipments in dual custody, and order vault cash within the set branch limits, when necessary.
  • May need to assist with balancing vault cash at end of day under dual custody.

Compliance, Risk & Fraud Prevention
  • Ensure full compliance with regulatory requirements, internal controls, audit standards, and risk management protocols.
  • Monitor transactional risk and intervene when necessary to mitigate fraud or financial exposure. Accurately review and approve outgoing wire forms, official checks, and other high value or exception transactions that require elevated authority.
  • Manage the NSF (non-sufficient funds) decisioning process, evaluating account history, risk indicators, and relationship context.
  • Demonstrate expert knowledge of enhanced due diligence (EDD) and KYC requirements; identify high risk categories (e.g., MSB, cash intensive, real estate investors) and escalate with proper documentation; understand BSA risk rating.
  • Lead high quality SAR referrals; be an expert in CTR data entry and validation for accuracy; recognize branch level patterns (e.g., red flags, multiple related accounts, layered transactions).
  • Knows not to "advise" customers on structuring.
  • Provide expert guidance and approvals on edge case Regulation CC hold scenarios (repeated returns, suspect items, non-local risk) and accurately review the hold notice; ensure consistent branch application.
  • Work through escalated OFAC hits; ensure documentation and final disposition per policy; engage Compliance when needed.
  • Respond to privacy incidents per GLBA; enforce authentication and, least information.
  • Understand Regulation Z purpose and disclosure timing; avoid coaching customers on credit decisions or outcomes.
  • Demonstrate sound risk management for teammate approvals within assigned limits.
  • Employees are required to understand and follow the Bank's cybersecurity policies, procedures, and acceptable use standards, and to promptly report any suspected security incidents or risks.
  • Required to participate in annual security training and fulfill your role in safeguarding the Bank's information systems and customer data including adhering to the clean desk standards.
  • Review scripts, signage, and promotions for clarity and fairness; advise leadership on risk language to avoid UDAAP exposure.
  • Understand fair lending principles; model appropriate language, avoid steering, and recognize prohibited bases.

Account & Product Knowledge Development
  • Required to open new accounts as a backup to the Personal Banker or Universal CSR roles, including:
  • Personal accounts
  • Business accounts
  • Specialized relationships (trusts, estates, and fiduciary accounts)
  • Manage third party access (conservatorships, representative payees), POAs, and authorized signer changes per policy; avoid oversharing; document consent; escalate discrepancies to the supervisor.
  • Ensure accurate, consistent product and fee explanations; identify gaps in disclosures per Regulation DD; expert in understanding the TISA disclosure and quoting the APY vs. interest rate.
  • Expert in debit card order processing and replacements. Demonstrates expert knowledge to accurately input debit card disputes using Finboa with high quality documentation, routing, and timeline adherence.
  • Process account documentation through Center Doc, including:
  • Center Doc BSO transactions
  • Uploading and indexing documents
  • Maintain working knowledge of consumer loan products, terms, and processes to guide customers effectively in plain language.
  • Initiate loan documentation and obtain required information to support loan processing.
  • Collect loan applications and transfer to the appropriate department for review and decisioning.

Documentation & Operational Support
  • Review, investigate, and resolve operational discrepancies and reporting exceptions; implement corrective actions and coaching.
  • Oversee branch operational processes, including teller functions, vault operations, transaction accuracy, and branch security procedures.
  • Identify and implement process improvements to enhance efficiency, accuracy, and customer experience.
  • Understand branch performance metrics and assist in the planning and execution of operational and service goals.

Training, Performance & Workplace Conduct
  • Supervise a team of employees, providing coaching, guidance, and timely performance feedback.
  • Participate in hiring, onboarding, training, and performance evaluations in collaboration with branch leadership.
  • Create and manage work schedules to ensure appropriate staffing and coverage across high traffic periods and critical functions.
  • Promote a professional, service-oriented culture emphasizing accuracy, accountability, and respectful, relationship centered customer interactions.
  • Lead team cross training and continuing education to sustain operational and compliance excellence.
  • Participate in structured training and certification programs.
  • Maintain daily attendance in accordance with the Employee Handbook.
  • Attend meetings as requested.
  • Perform special projects or other duties as assigned.

Skills and abilities required:
  • Proven people leadership and coaching ability.
  • Operational mastery in teller, vault, cash controls, wire approvals, and exception processing.
  • Sound judgment under time pressure; decisive escalation and documentation discipline.
  • Excellent communication and collaboration across teams.
  • A thorough understanding of Deposit and Loan Products and Bank services.
  • Strong communication (written and oral) and organizational skills.
  • Strong interpersonal skills and ability to develop rapport with people.
  • Demonstrates accuracy and attention to detail.
  • Ability to work within and foster a team environment.
  • Ability to look and project a professional image.

Education, training, and experience:
  • Minimum of 2 years in branch operations with strong knowledge of daily workflows and controls, including cash handling and a good balancing record.
  • Demonstrated supervisory capability in a financial services environment.
  • Proficiency across regulatory frameworks (BSA/AML/KYC/CIP; Reg CC/E/DD/Z; GLBA; UDAAP).
  • Confident decision making in high risk or time sensitive scenarios.
  • Exceptional communication, leadership, and customer service skills.
  • Computer knowledge and familiarity with Microsoft Word, Excel, Outlook, and experience using ten-key by touch.
  • Successful completion of a high school diploma or GED.

Working environment and conditions:
A. Physical Demands:
Lifting (up to 30 Pounds)
Sitting
Walking
Standing
Finger dexterity
B. Mental Demands:
Interaction with staff and customers
Act on own initiative
Work unsupervised to meet deadlines/demands
Problem-solving
May include extended periods of time at the computer terminal
C. Environmental Demands:
Occasional exposure to noise, hazards, fumes, dust or odors associated with office location and external influences
Potentially hazardous conditions associated with financial institutions, i.e. robbery, kidnap, extortion, etc.
D. Remote Work Eligibility:
This position is not allowed to work remotely.
Equipment and tools:
A. General office equipment including, but not limited to:
  • Personal computer
  • Cell phone
  • eFax
  • Voicemail
  • Copy machine
  • Calculator
  • Telephone
  • Document Scanner

B. Computer peripherals, and Microsoft Office software.
People's Bank Vision, Mission & Values:
At People's Bank, our work is grounded in our commitment to service, community, and financial empowerment.
Vision:
People's Bank delivers outstanding customer service, strong financial performance, an exceptional work environment, and meaningful community impact.
Mission:
People's Bank partners with our customers to support their financial growth and long term prosperity. We deliver exceptional service and provide the financial tools our communities need to thrive.
Values:
  • Excellence - We pursue accuracy, professionalism, and continuous improvement.
  • Customer Focus - We listen, understand, and act in the best interest of our customers.
  • Teamwork - We collaborate, support, and succeed together.
  • Commitment to Community - We contribute to the well being and prosperity of our neighbors.

Expectations for All Roles
All employees are expected to model our values by delivering accurate, high quality work, fostering a supportive team culture, prioritizing customer needs, and contributing positively to our community through their daily interactions and decisions.
The above statements are intended to describe the general nature and level or work to be performed. They are not intended to be an all-inclusive listing of all responsibilities, duties and skills required for this position.

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