Fraud Coordinator Jobs (NOW HIRING)

Description

Position Responsibilities 

The Fraud Risk Analyst is responsible for identifying emerging fraud trends and strengthening systems, controls, and processes to support continuous improvement in fraud detection. This role conducts independent fraud assessments on Working Capital and Equipment Finance applications that have been flagged for suspicious activity, using strong analytical and investigative skills to determine legitimacy and risk. Operating in a fast-paced, high-volume environment, the analyst is accountable for delivering timely, well-documented decisions that protect the company, its partners, and its customers. The position collaborates closely with Sales, Underwriting, Operations, and Risk teams to resolve red flags, validate applicant information, and escalate high-risk cases when appropriate. The analyst also provides fraud-related training to stakeholders involved in the credit decision process. 

Key Tasks 

• Driving process improvements - Detecting emerging fraud patterns and root causes to lead system and process enhancements to improve fraud detection, while maintaining consistency across all business units. 
• Reviewing flagged applications - Serving as the primary reviewer for applications flagged for suspicious activity across all business units for both Equipment Financing and Working Capital products. 
• Coordinating cross-functionally - Working with Sales, Underwriting, Operations, and Risk teams to prevent fraudulent funding by performing outbound verifications with customers, vendors, and third parties. 
• Escalating high-risk cases - Escalating complex and higher-exposure cases, recommending controls, and supporting decision-making within established policies and authority limits. 
• Delivering fraud training - Disseminating best practices by conducting fraud-mitigation training. 
• Conducting feedback assessments - Reviewing early-payment defaults and other suspicious transactions, applying lessons learned to strengthen fraud-detection processes. 
• Maintaining service levels - Meeting service-level commitments while balancing speed, accuracy, and risk-based judgment. 

Requirements

Skills & Specifications 

• Analytical and investigative skills - Strong ability to identify fraud patterns and assess suspicious activity. 
• Communication skills - Excellent written and verbal communication, including clear and concise documentation of decisions. 
• Detail orientation - High attention to detail with strong time-management capabilities. 
• Fraud knowledge - Solid understanding of common fraud types within small-business lending. 
• Collaborative approach - Ability to work effectively with multiple stakeholders throughout the fraud-detection process. 
• Technical proficiency - Proficiency with Microsoft Office and familiarity with Salesforce or other CRMs, including structuring reports from existing data points. 

Education & Qualifications 

• Financial services experience - 3-4 years of experience in financial services, ideally in a transactional role within credit, funding, risk, or a similar function. 
• Bachelor's degree - Bachelor's degree in finance, accounting, business administration, data science, cybersecurity, or a related field. 
• Industry experience - Previous experience with commercial underwriting, small-business lending, equipment financing, or working-capital products is preferred. 
• Location - ability to work on a hybrid basis from our Minnetonka MN, Mount Laurel NJ, or Kennesaw GA offices. 

Company Summary 

Founded in 2009, the Channel family of companies is a nationwide leading provider of small business financing utilizing customized technology and business processes. The organization delivers equipment finance and working capital product solutions to small businesses through third-party partnerships, helping them provide their customers with access to capital needed to grow their business. Since its founding, Channel has funded over $3.5 billion to more than 30,000 businesses through over 45,000 transactions, with headquarters in Minnetonka, MN, the company has additional locations and business units operating from Kennesaw, GA, Mount Laurel, NJ, Des Moines, IA, and Marshall, MN. 

Channel empowers and trains team members at all levels to make quick decisions in service to our relationships and ensure the flexibility and nimbleness required to compete in today's marketplace. We are the perfect workplace for those who are motivated and have a desire to be part of a fast-growing, agile, and diverse organization where you can make a difference every day. The company offers a flexible work environment and encourages innovation and team member development. Benefits include medical, dental, and vision plans with HSA and FSA options; life insurance and disability plans; along with a generous PTO policy and employer-match company 401K plan.