Fraud Coordinator Jobs (NOW HIRING)

Why Join GEICO?

At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.

Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive on relentless innovation to exceed our customers' expectations while making a real impact on local communities nationwide.

Founded in 1936, GEICO is a member of the Berkshire Hathaway family of companies and one of the largest auto insurers in the United States. When you join our company, we want you to feel valued, supported, and proud to work here. That's why we offer the GEICO Pledge: Great Company, Great Culture, Great Rewards, and Great Careers.

Like all large digital enterprises, GEICO faces industrywide challenges related to digital fraud and customer account abuse. These challenges present an opportunity to strengthen customer trust, improve resilience across our digital experiences, and lead with thoughtful, modern protections. By establishing a dedicated Digital Fraud & Abuse capability, GEICO is taking a proactive, coordinated approach - owning the customer abuse lifecycle end to end and continuously improving the effectiveness of the controls that safeguard our customers and our business.

This individual contributor position is seeking a Fraud Abuse Specialist to help develop fraud analytics models that detect suspicious activity throughout GEICO's business sector or use industry experience to create systematic solutions for persistent challenges. You'll apply advanced data analysis skills-including SQL, Python, machine learning, and data science-to drive critical, high-impact projects by collaborating with engineers, product teams, and business stakeholders in the digital fraud domain. In this role, you will play an important part in standardizing processes that enable smart decision-making, helping us respond quickly to emerging threats.

This role will:

• Develop and maintain advanced fraud models to identify identity fraud, account takeover, and synthetic identity risks.

• Perform risk analyses and manage complex data sets using tools such as SQL, Python, and R.

• Monitor fraud analytics encompassing Identity and Entity Resolution/Detection, Social Network Analysis, and Unsupervised Monitoring techniques.

• Establish anomaly behaviors and indicators, both within and outside defined ranges, that prompt active response.

• Integrate data from third-party technology providers and tools to continuously enhance fraud detection capabilities.

• Oversee the ongoing performance of fraud analytic models to ensure effectiveness as fraud schemes evolve.

• Assist in developing dashboards to report key performance indicators and generate suspicious activity alerts for the operations team.

• Conduct comprehensive fraud risk assessments to identify program vulnerabilities, evaluate risks, set tolerances, and recommend mitigation strategies.

• Establish and report on Key Performance Indicators, including alert volume, adjudication outcomes, time to resolution, fraud type, and entry point.

• Demonstrate proficiency in data visualization and dynamic dashboard creation using Tableau.

• Possess experience with both relational and non-relational database systems and architecture.

• Exhibit a strong passion for problem identification and solution optimization.

• Maintain meticulous attention to detail along with excellent verbal, written, analytical, and organizational skills.

• Leverage data and technical expertise to discover innovative approaches to scaling signal analysis and identifying fraudulent actors.

• Manage the complete lifecycle of complex issues, from identification through scalable solution implementation.

• Utilize agentic AI systems to automate workflows, enhance pattern detection, and expedite investigation and detection initiatives.

• Bachelor's degree in Math, Statistics, Computer Science, or related Science field, or experience in data science, machine learning or data mining.

• 5+ years of relevant analytic experience in within digital fraud, abuse prevention, identity risk, and related fields.

• Demonstrated strong technical proficiency, including the ability to understand APIs, data workflows, customer environments, and effectively translate requirements for engineering teams.

• Proven track record of influencing organizational change through influence in large, matrixed environments.

• Experience working with data and technology teams to build machine learning and heuristic fraud signals and rules.

• Experience partnering closely with product and engineering teams on platform evolution.

• Experience building programmatic fraud prevention capabilities

• Insurance, fintech, or largescale consumer digital platform experience

• Familiarity with adaptive authentication, device intelligence, and risk engines

• Relevant certifications

Annual Salary

The above annual salary range is a general guideline. Multiple factors are taken into consideration to arrive at the final hourly rate/ annual salary to be offered to the selected candidate. Factors include, but are not limited to, the scope and responsibilities of the role, the selected candidate's work experience, education and training, the work location as well as market and business considerations.

The GEICO Pledge:

Great Company:Protecting customers through life's twists and turns with innovation and integrity.

Great Careers:Personalized development programs, mentorship, and certification assistance.

Great Culture:Inclusive and collaborative culture rooted in shared success.

Great Rewards:Competitive pay, benefits, and flexibility to support your well-being and future.

The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled.

GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.