ZipRecruiter

Log In

1

Focus Group Moderator Jobs (NOW HIRING)

Echelon Insights

Research Team Roles

Alexandria, VA · On-site

Create key deliverables for opinion research projects including crosstabs, focus group video and ... Be able to independently develop questionnaires and moderator guides * Perform essential data ...

Echelon Insights

Research Team Roles

Alexandria, VA · On-site

Create key deliverables for opinion research projects including crosstabs, focus group video and ... Be able to independently develop questionnaires and moderator guides * Perform essential data ...

Hit Strategies

2026 Research Pipeline

Washington, DC · Remote

Created moderator guides, conducted focus groups, reviewed focus group notes and developed analytical proof points * Created analytical reports and visually compelling presentations incorporating ...

HIT Strategies

2026 Research Pipeline

Washington, DC · On-site

Created moderator guides, conducted focus groups, reviewed focus group notes and developed analytical proof points * Created analytical reports and visually compelling presentations incorporating ...

Wing Assistant

Fractional Field & Events Marketer

... moderator, off the record * A curated wine tasting or tasting menu dinner with a vertical focus (e ... A small-group experience tied to something the audience actually wants to do, golf, a Michelin ...

All JobsFocus Group Moderator Jobs

Focus Group Moderator information

See salary details

$13

$30

$53

How much do focus group moderator jobs pay per hour?

As of Aug 5, 2026, the average hourly pay for focus group moderator in the United States is $30.93, according to ZipRecruiter salary data. Most workers in this role earn between $21.15 and $36.30 per hour, depending on experience, location, and employer.

What is a focus group moderator?

A Focus Group Moderator is responsible for leading discussions with a group of participants to gather opinions, feedback, or insights on a specific topic, product, or service. They ask open-ended questions, encourage engagement, and ensure the discussion stays on track while remaining unbiased. Moderators analyze the responses and provide valuable insights to help businesses, organizations, or researchers make informed decisions. Effective moderators possess strong communication skills, active listening abilities, and the ability to manage group dynamics.

How do you become a focus group moderator?

To become a focus group moderator, individuals typically need strong communication and interpersonal skills, experience in market research or related fields, and the ability to facilitate discussions effectively. Some roles may require training or certification in research methods, and familiarity with survey tools or recording equipment is helpful. Many moderators start as assistants or in entry-level research positions to gain relevant experience.

What are the key skills and qualifications needed to thrive as a focus group moderator?

To thrive as a Focus Group Moderator, you need strong research abilities, keen observational skills, and experience with qualitative methods, often combined with a relevant degree in social sciences, marketing, or communications. Familiarity with virtual meeting platforms, digital recording tools, and data analysis software is typically required. Exceptional communication, impartial facilitation, and active listening are vital soft skills for engaging participants and extracting meaningful insights. These competencies are crucial for ensuring sessions are productive, unbiased, and yield high-quality feedback for clients or research objectives.

What do focus group moderators do in focus groups?

Focus group moderators are responsible for guiding discussions, asking questions, and ensuring participants share their honest opinions. They facilitate a productive environment, manage group dynamics, and record feedback for analysis, often using note-taking or recording tools. Strong communication and neutrality are essential skills for this role.

What are some typical challenges faced by focus group moderators, and how can they be managed?

Focus Group Moderators often encounter challenges such as managing dominant participants, encouraging quieter members to share their perspectives, and steering conversations back on topic when discussions stray. Handling sensitive subjects with tact and maintaining neutrality are also common hurdles. Successfully navigating these challenges involves employing active listening techniques, setting clear ground rules, and using probing questions to elicit balanced input. Over time, moderators develop strategies to foster productive, respectful dialogues, ultimately enhancing the quality and reliability of the collected insights.

More about Focus Group Moderator jobs
What cities are hiring for Focus Group Moderator jobs? Cities with the most Focus Group Moderator job openings:
What are the most commonly searched types of Focus Group Moderator jobs? The most popular types of Focus Group Moderator jobs are:
What states have the most Focus Group Moderator jobs? States with the most job openings for Focus Group Moderator jobs include:
What job categories do people searching Focus Group Moderator jobs look for? The top searched job categories for Focus Group Moderator jobs are:
Focus Group Moderator jobs near you
Infographic showing various Focus Group Moderator job openings in the United States as of July 2026, with employment types broken down into 74% Full Time, 21% Part Time, and 5% Contract. Highlights an 84% Physical, 2% Hybrid, and 14% Remote job distribution, with an average salary of $64,331 per year, or $30.9 per hour.

Community & Content Moderator

VXI Global Solutions

Morrow, GA • On-site

$22/hr

Full-time

Medical, Dental, Vision, Life

Re-posted 18 hours ago

VXI Global Solutions rating

4.9

Company rating: 4.9 out of 10

Based on 27 frontline employees who took The Breakroom Quiz

58th of 71 rated call and contact centers

Job description

It's fun to work in a company where people truly BELIEVE in what they are doing!
We're committed to bringing passion and customer focus to the business.
We are hiring Community & Content Moderators to support a fast-growing global social media and social commerce platform. This role focuses on platform safety, trust, and policy enforcement, not customer service.
As a Community & Content Moderator, you will review user accounts, private messages, group chats, and appeal requests to ensure content aligns with platform policies and community standards. Decisions made in this role directly impact user safety, platform integrity, and regulatory compliance.
This is a non-voice, judgment-based role requiring strong decision-making, consistency, and the ability to work with sensitive content.
What You'll Be Supporting
  • A large-scale social media and social commerce platform
  • User-generated content including posts, private messages, and group chats
  • Account enforcement actions and appeal reviews
  • Platform policies related to safety, authenticity, and acceptable use

Key Responsibilities
  • Review and moderate user accounts and content according to defined policies
  • Evaluate reports related to private messages and group chats
  • Assess and process account and content appeals
  • Make consistent enforcement decisions based on platform standards
  • Accurately document moderation actions and rationale
  • Meet quality, productivity, and consistency benchmarks

Work Environment
100% non-voice, case-based work
  • Structured workflows with repetitive decision-making
  • Prolonged screen time
  • Exposure to content that may be sensitive, explicit, or emotionally challenging
  • On-site call center environment

Schedule & Availability
  • On-site role in **Morrow, GA**
  • Must be available **Monday-Saturday**
  • Operating hours range from **8:00AM through 2:00 AM EST**
  • Ability to work evenings and late-night shifts is required
  • Fixed schedules once assigned

Compensation
  • Competitive hourly base pay: $22/hr.
  • Full-time, on-site employment
  • Full health benefits (Medical, Dental, Vision)
  • Cell phone benefits ($25/month per line; restrictions may apply)
  • Referral for Life Program™ and abundant advancement opportunities

What We're Looking For
  • Minimum **6 months of experience** in content moderation, trust & safety, risk, fraud, e-commerce operations, or similar policy-based work
  • Strong judgment and ability to make consistent decisions
  • Familiarity with major social platforms (e.g., short-form video, social media, or online marketplaces)
  • Comfort enforcing rules without emotional escalation
  • High attention to detail and documentation accuracy
  • Psychological resilience and stress tolerance
  • Reliable attendance and schedule adherence

Important Role Disclosure
This position involves reviewing content that may include **sensitive, explicit, or disturbing material** as a normal part of job duties. Candidates should carefully consider their comfort with these essential functions before applying.
Hiring Process
Qualified candidates will complete:
1. Pre-employment screening and assessments
2. Recruiter interview
3. Operations validation interview
The Operation Validation interview serves as the final step to ensure alignment with job expectations, schedule, and work environment before hire.
Why Join This Program
This is an opportunity to join a newly launched U.S. moderation program, where early team members help establish quality standards, workflows, and platform trust from the ground up.
Equal Employment Opportunity
VXI is an Equal Opportunity Employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.
ADA Accommodation
If you need a reasonable accommodation during the application or interview process, please advise your recruiter so they can coordinate with Human Resources to ensure accessibility consistent with applicable law.
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

What VXI Global Solutions employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply