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Focus Forward Transcription Jobs (NOW HIRING)

Flex HR

Registered Nurse (Clinical)

Lake Forest, IL · On-site

Forward Focus is an equal opportunity employer committed to building an inclusive team where everyone can thrive. Flex HR uses AI tools for document drafting and meeting transcription only. All ...

Flex HR

Registered Nurse (Clinical)

Lake Forest, IL · On-site

Forward Focus is an equal opportunity employer committed to building an inclusive team where everyone can thrive. Flex HR uses AI tools for document drafting and meeting transcription only. All ...

Flex HR

Registered Nurse (Clinical)

Lake Forest, IL · On-site

Forward Focus is an equal opportunity employer committed to building an inclusive team where everyone can thrive. Flex HR uses AI tools for document drafting and meeting transcription only. All ...

Flex HR

Patient Services Coordinator

Lake Forest, IL · On-site

Forward Focus is an equal opportunity employer committed to building an inclusive team where everyone can thrive. Flex HR uses AI tools for document drafting and meeting transcription only. All ...

Flex HR

Registered Nurse (Clinical)

Lake Forest, IL · On-site

Forward Focus is an equal opportunity employer committed to building an inclusive team where everyone can thrive. Flex HR uses AI tools for document drafting and meeting transcription only. All ...

Flex HR

Patient Services Coordinator

Northfield, IL

Forward Focus is an equal opportunity employer committed to building an inclusive team where everyone can thrive. Flex HR uses AI tools for document drafting and meeting transcription only. All ...

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How much do focus forward transcription jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for focus forward transcription in the United States is $22.63, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $25.00 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Focus Forward Transcription position, and why are they important?

To thrive as a Focus Forward Transcriptionist, you need excellent listening skills, fast and accurate typing abilities, and strong command of English grammar and punctuation, typically supported by a high school diploma or equivalent. Familiarity with digital transcription software, foot pedals, and secure file transfer platforms is often required for efficient workflow. Attention to detail, self-motivation, and the ability to maintain confidentiality are standout soft skills in this role. These skills are critical for producing high-quality transcripts quickly and reliably while meeting strict deadlines and privacy standards.

What does a typical workday look like for a Focus Forward Transcriptionist?

As a Focus Forward Transcriptionist, your days are usually spent listening to a variety of audio files—such as interviews, focus groups, or dictations—and converting them into accurate written transcripts using transcription software. You'll often work independently, with deadlines to deliver completed files, but you may also collaborate with editors or project managers to clarify content and ensure quality. The role offers flexibility in scheduling, which is appealing to many, but it also requires maintaining concentration for extended periods and managing your workload effectively. Over time, high performers may take on specialized transcription tasks or move into editing and quality assurance roles.

What is a Focus Forward Transcriptionist?

A Focus Forward Transcription job involves converting audio or video recordings into written text. As a transcriptionist, you'll listen to recordings and accurately type out what is being said while following specific formatting guidelines. This role is typically freelance, allowing you to work remotely with flexible hours. Focus Forward hires transcriptionists for various industries, including market research, legal, and academic projects. Strong typing skills, attention to detail, and good grammar are essential for success in this position.

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Focus Forward Transcription jobs near you
Infographic showing various Focus Forward Transcription job openings in the United States as of August 2026, with employment types broken down into 75% Full Time, and 25% Part Time. Highlights an 100% In-person job distribution, with an average salary of $47,067 per year, or $22.6 per hour.

Senior QA Engineer, Forward Deployed

Ellipsis Health, Inc

San Francisco, CA • On-site

$120K - $140K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 21 days ago

Job description

About the Team
The Forward Deployed Team is our primary customer-facing unit, acting as the crucial bridge between our core product and our enterprise clients. This fast-moving team manages the end-to-end lifecycle of enterprise conversational AI deployments, from pre-sales Statements of Work (SOWs) through go-live.
We maintain daily, high-touch interactions with customers to communicate workflow progress, manage User Acceptance Testing (UAT) deadlines, integrate client feedback, and ensure that deployments are executed rapidly while maintaining rigorous quality standards.
Ellipsis Health is located in the San Francisco Bay Area, but we are open to remote candidates within the United States.
About the Role
As a Forward Deployed QA Engineer, you will occupy a critical, high-impact role dedicated to ensuring the reliability, stability, and quality of our core conversational AI product, Sage, across diverse client workflows.
This role bridges the gap between Quality Assurance, AI Engineering, and Production Operations. You will focus heavily on automated testing, prompt engineering validation, and rapid root cause analysis (RCA) of Large Language Model (LLM)-driven behaviors in fast-paced, real-world deployments.
Responsibilities:
  • Workflow Mapping & Test Case Generation: Deeply analyze assigned client workflows to design robust, comprehensive positive and negative test cases that safeguard system stability.
  • AI-Driven Test Automation: Build and execute automated test scenarios by configuring shadow agents.
  • Prompt Evaluation & Optimization: Apply a strong understanding of prompt awareness to draft, refine, and evaluate prompts used within the testing framework to accurately simulate user behaviors and edge cases.
  • End-to-End Testing Execution: Strategically deploy specific testing methodologies including Sanity, Smoke, Regression, and Functional testing - determining the exact environment (staging, pre-production, production) and timing for each execution.
  • Deployment Cadence & Cross-Functional Collaboration: Partner closely with engineering teams during release cycles to proactively identify, triage, and unblock technical roadblocks, ensuring the product is continuously deployment-ready.
  • Daily LLM Defect RCA: Perform rigorous, daily root cause analysis on LLM-specific failures inherent to generative AI, including hallucinations, high latency, and logic deviations.
  • Live Production Call Debugging: Investigate live customer calls and production incidents in real time to unblock critical production use cases.
  • Audio & Transcription Validation: Query and analyze historical call transcripts, system behaviors, and audio data pipelines to pinpoint where a conversational workflow broke down.Speech-to-Speech (S2S) Pipeline Monitoring: Monitor and evaluate the end-to-end voice AI pipeline. This involves analyzing Automatic Speech Recognition (ASR) accuracy, managing audio-to-text latency issues, and understanding general Speech-to-Speech mechanics alongside the stability of the core Knowledge Base feeding the AI.
  • Advanced Evaluation Frameworks: Maintain a strong conceptual understanding of advanced LLM evaluation paradigms and tools such as LLM-as-a-judge - to remain aware of how AI response quality and accuracy are programmatically graded at scale.
  • Telephony & Call Flow Awareness: Possess a foundational understanding of real-world call management and telephony routing concepts, including how the system is expected to navigate warm transfers, blind transfers, and voicemail detection workflows.

Qualifications:
  • Experience in QA Engineering: Strong background in software quality assurance, with a proven track record of designing, executing, and managing end-to-end test strategies (Smoke, Sanity, Regression, Functional).
  • LLM & Generative AI Expertise: Hands-on experience or deep technical familiarity with troubleshooting LLM behaviors, diagnosing hallucinations, managing latency, and using LLM call-tracing tools.
  • Technical & Logging Proficiency: Ability to comfortably write SQL queries (specifically PostgreSQL) to pull data logs and navigate cloud infrastructure logs (such as GCP) to perform rapid root-cause analysis.
  • Voice & Conversational AI Domain Knowledge: Foundational understanding of Speech-to-Speech pipelines, including Automatic Speech Recognition (ASR), audio-to-text workflows, and core knowledge base integrations.
  • Telephony Foundations: Basic familiarity with enterprise telephony routing, call management mechanics (warm/blind transfers), and voicemail detection systems.
  • Client-Facing Capability: Strong communication skills and the professional agility required to manage UAT timelines, coordinate with client stakeholders, and support rapid production deployments.

Salary and Benefits
We offer competitive salary and benefits, including 401(k) matching, health, vision, and dental insurance, and very flexible paid time off.
The typical salary range for this role is $120,000 to $140,000 USD, depending on skills, qualifications, and relevant experience.
Background Checks
As a health technology company, we reserve the right to run background checks on candidates to whom we extend offers, in compliance with applicable laws. We evaluate candidates holistically and comply with all "ban the box" regulations.
Assistance
If you have a disability or require accommodations during the application or recruitment process, please contact careers@ellipsishealth.com.

Apply