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Flagship Store Director Jobs (NOW HIRING)

As a Store DIrector, you are a charismatic leader with exceptional service and sales acumen ... KPIs: Sku Representation, Flagship Visual Execution (Timeliness & Accuracy) People: * Planning:

As a Store DIrector, you are a charismatic leader with exceptional service and sales acumen ... KPIs: Sku Representation, Flagship Visual Execution (Timeliness & Accuracy) People: * Planning:

Drive, direct, and develop operational excellence across all aspects of the store * Ensure an accurate and organized store inventory at all times - oversee store cycle counts, scheduled inventories ...

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Flagship Store Director information

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$26.5K

$82.1K

$115K

How much do flagship store director jobs pay per year?

As of Jun 5, 2026, the average yearly pay for flagship store director in the United States is $82,128.00, according to ZipRecruiter salary data. Most workers in this role earn between $60,000.00 and $98,000.00 per year, depending on experience, location, and employer.

What is the difference between Flagship Store Director vs Store Manager?

AspectFlagship Store DirectorStore Manager
CredentialsExperience in retail management, leadership skillsSimilar credentials, often with retail management experience
Work EnvironmentOversees large, high-profile flagship storesManages daily operations of individual retail stores
Employer & Industry UsageUsed by premium brands and retail chains for flagship locationsCommon across retail stores of all sizes
Search & Comparison IntentHigh-level leadership, strategic oversightOperational management, staff supervision

The Flagship Store Director typically holds a higher strategic and leadership role overseeing flagship locations, while the Store Manager focuses on daily store operations. Both roles require retail management experience, but the Director's scope is broader, often involving brand representation and high-level decision-making.

What are the key skills and qualifications needed to thrive as a Flagship Store Director, and why are they important?

To thrive as a Flagship Store Director, you need strong leadership, retail management experience, and a track record in driving sales and operational excellence, often supported by a degree in business or a related field. Familiarity with POS systems, inventory management software, and retail analytics tools is typically required. Exceptional communication, strategic thinking, and customer service orientation are crucial soft skills for inspiring teams and delivering a premium brand experience. These competencies are important for optimizing store performance, building customer loyalty, and achieving business goals in a highly visible retail environment.

What is a Flagship Store Director?

A Flagship Store Director is a senior manager responsible for overseeing the operations, brand representation, and overall performance of a company's primary retail location, often considered the brand's showcase store. They lead large teams, manage budgets, drive sales, and ensure exceptional customer experiences that reflect the brand’s identity and values. Additionally, they collaborate with corporate leadership on strategy and serve as a key point of contact for promotions, events, and new product launches. Their goal is to set a standard for other stores and strengthen the brand's market presence.

What are some common challenges faced by a Flagship Store Director, and how can they be effectively managed?

A Flagship Store Director often faces challenges such as maintaining high standards of brand representation, managing a large and diverse team, and delivering exceptional customer experiences in a high-visibility environment. Balancing operational efficiency with creative brand initiatives requires strong leadership and problem-solving skills. Successful directors prioritize clear communication, ongoing staff training, and proactive engagement with both customers and corporate headquarters to ensure the store remains a showcase for the brand. Building a collaborative culture and staying adaptable to changing retail trends are crucial for overcoming these challenges.
More about Flagship Store Director jobs
What cities are hiring for Flagship Store Director jobs? Cities with the most Flagship Store Director job openings:
What are the most commonly searched types of Flagship Store jobs? The most popular types of Flagship Store jobs are:
What states have the most Flagship Store Director jobs? States with the most job openings for Flagship Store Director jobs include:
Infographic showing various Flagship Store Director job openings in the United States as of May 2026, with employment types broken down into 4% Full Time, and 96% Part Time. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $82,128 per year, or $39.5 per hour.
Store Director

Store Director

Mejuri

New York, NY • On-site

Full-time

Medical, Dental, Retirement, PTO

Posted 9 days ago


Mejuri rating

7.0

Company rating: 7.0 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

13th of 28 rated jewelry retailers


Job description

Since 2015, Mejuri has reimagined what fine jewelry can be in a modern world-shifting it from a traditional gift to to a personal choice rooted in self-expression.
Founded by third-generation jeweller Noura Sakkijha, the brand was built on a simple idea: fine jewelry shouldn't require a special occasion, and it should never come with guilt. It's about celebrating yourself-your style, your life, your everyday.
Mejuri meets customers where they are-online, in app, and through a growing global retail footprint of 58+ stores worldwide. Mejuri is also deeply committed to doing things the right way, with responsible sourcing, sustainable practices, and philanthropic initiatives that reflect our values and long-term vision.
The Role:
As a Store DIrector, you are a charismatic leader with exceptional service and sales acumen. Reporting into the Multi Site Leader you will drive the growth and awareness of Mejuri in your store and market. You are passionate about leading teams and recognize the importance of leading by example, building motivation, and creating an environment that demonstrates the Mejuri values. You are the ultimate ambassador of the Mejuri brand; accountable for creating a highly productive store environment in which we exceed customer expectations, and create an engaging and inclusive environment where employees are motivated and supported to do their best. You reflect and celebrate milestones with your team and are focused on how to continue to grow & develop your team members focused on a high level of engagement. You will manage and provide oversight on all aspects of profit, customer, people, merchandising and operations in your store, partnering with various cross-functionals to exceed targets.
Customer:
  • Revenue & Profitability: Responsible for the financial health and profitability of your store, driving revenue and exceeding targets.
  • STACK: Lead by example and validate the quality of the in-store customer experience by communicating, training, and upholding expectations on the team on Mejuri's customer service model.
  • STACK Leadership: Maximize results and achievement of Key Performance Indicators (KPIs), by driving own performance as well as the performance and engagement of the team
  • Experiences: Ensure positive customer experience and promotion of services offerings including piercing, engraving, and other offerings.
  • KPIs: Revenue results, STACK segment success, NPS, CVR, OPH, SPH

Operations:
  • Inventory: Partner with Operations teams to hold successful inventory & cycle counts on a monthly basis, ensuring teams have proper technology in place and troubleshooting guidance where needed.
  • Order Fulfillment: Manage the back of house flow to support in-store sales, phone sales or BOPIS, ensuring efficiency with packaging and order delivery standards.
  • Storage & Organization: Maintain organizational integrity of our BOH up to and including display inventory and sellable inventory, packaging, and all supplies.
  • Systems & Technology: Proficient in using point-of-sale systems, inventory management software, and other retail technology.
  • Supplies: Maintain organizational integrity of our BOH up to and including store supplies such as display inventory, sellable inventory and packaging.
  • Shrink: Accountable for mitigating internal, external and administrative loss of product.
  • Escalations: Identify and escalate opportunities, gaps, risks and roadblocks with urgency and partner as needed with cross functional teams to resolve.
  • KPIs: Shrink, EBITDA, IS Receiving Time (24 Hours), Time to Pack, Inventory Accuracy

Merchandising:
  • Merchandising: Ensure Mejuri brand standards of visual presentation, cleanliness and functionality
  • Assortment & Replenishment: Monitor assortment performance to create a productive sales environment and determine action steps to improve sell-through
  • Campaigns: Oversee implementation and maintenance of all retail campaign signage and windows in your location.
  • Fixtures & Maintenance: Validate the integrity of all display forms, graphics, furniture, and decor items to manage costs and propel the brand, notifying appropriate teams when display tools are missing or damaged.
  • Visual Standards: Coach and inform all store team members on updates or changes to Visual Merchandising standard practices.
  • Escalations: Flag, identify and action any inefficiencies
  • KPIs: Sku Representation, Flagship Visual Execution (Timeliness & Accuracy)

People:
  • Planning: Ensure that we have the right people in the right positions at the right time and in the right quantities across your stores
  • Hiring: Own the sourcing, assessment, and selection of talent to build the infrastructure necessary to sustain and grow your business
  • Onboarding: Validate and participate in the successful integration of new talent to our store teams.
  • Training: Validate that team members are completing required instructor-led, on the job and self study trainings.
  • Scheduling: Ensure that store schedules are supported with high quality and accurate inputs and uphold the standards of responsible live-week management
  • Assessing: Validate the regular and accurate assessment of our people against performance review criteria and KPIs.
  • Engaging: Build healthy relationships with our people and establish a positive and engaging work environment.
  • Employee Relations: Adhere to and validate our compliance practices and partner with People Operations to resolve escalations as they arise
  • KPIs: Vacancy Rate, Employee Engagement, Turnover , Training Completion Compliance

What you'll bring to the team:
  • Experience in high-volume retail environment.
  • Understanding of local market and requirements relevant to new store openings.
  • Financial management experience with success in driving top-line sales, interpreting reporting data, managing payroll budgets, and controlling expenses.
  • Exceptional leadership capabilities with a track record of attracting, developing, and motivating top talent, swiftly adapting to change, and leading others through the fast paced environments.
  • Demonstrated understanding of service excellence in a consumer environment.
  • Excellent communication skills.
  • Deep local knowledge and informed of trends in retail, you're well connected, and you know how to navigate and grow your network to get the introductions you need.
  • Desire to work in a fast paced, entrepreneurial environment-you understand the importance of experimentation and iteration.
  • Bonus: You have opened a store from scratch.
  • Bonus: You have worked at a start-up or fast growing company.

Benefits at Mejuri:
  • US & CA ONLY: Comprehensive medical, dental, and mental health coverage, designed with flexibility, inclusivity & reproductive health in mind.
  • US ONLY: Opportunity to utilize 401(k) & commuter benefits plans.
  • UK ONLY: Comprehensive medical benefits including PMI, Cashplan, and Pension program
  • Paid time off - inclusive of vacation and sick days.
  • 4 months of 80% parental leave salary top-up and personalized return to work plans.
  • Monthly retail bonus program.
  • Equity program - own a piece of the company and share in our growth.
  • Regular feedback via performance reviews.
  • A robust in-house retail learning program
  • Generous product discount!

#LI-Onsite
Looking for the perfect next opportunity is a big decision. Mejuri recognizes the importance of pay transparency when it comes to salary ranges as it empowers individuals through the hiring process and supports them in making an informed decision. This role currently has a base pay range of $100,000 - $120,000 per annum based on a candidate's experience and qualifications.
At Mejuri our success is driven by a strong commitment to our Purpose and Values. They're the foundation of our operations, defining how we show up, solve problems, and accomplish incredible things-together.
Our strength comes from each team member's dedication to embracing and embodying these Values daily. This isn't merely a duty; it's a passion that defines us. They guide us in providing extraordinary experiences for our customers and fostering an innovative environment. Success, for us, means living our values relentlessly.
Our values are:
RAISE THE BAR | Stay Curious, Share/Seek Feedback, and Strive for Excellence
CUSTOMER OBSESSED | Get close to the customer and prioritize them in our decisions
EMPOWERED OWNERS | Treat the company like your own, take initiative
FIND A WAY | Seek simple, creative solutions, and act fast
DRIVE RESULTS | Be clear on your goals and be relentless in achieving them
TEAM FIRST | Value team success over personal ego
Accommodation / Accessibility:
Mejuri does not discriminate in hiring or terms and conditions of employment because of an individual's race, ancestry, colour, place of origin, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, family status or marital status, or any other protected category recognized by provincial or federal laws.
Should you require any accommodation, please inform us and we will work with you to meet your accessibility needs. For any accessibility-related assistance, requests for information in accessible alternative formats or to report any accessibility problems, please share in your application.