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Fixed Operations Manager Jobs in Tennessee (NOW HIRING)

$50K - $60K/yr

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Fixed Operations Manager information

See Tennessee salary details

$28.1K

$57.6K

$107.6K

How much do fixed operations manager jobs pay per year?

As of Jun 9, 2026, the average yearly pay for fixed operations manager in Tennessee is $57,594.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,200.00 and $70,300.00 per year, depending on experience, location, and employer.

What is the difference between Fixed Operations Manager vs Service Director?

AspectFixed Operations ManagerService Director
CredentialsExperience in automotive service, certifications like ASE or OEM-specific trainingSimilar certifications, often with additional leadership or business management credentials
Work EnvironmentOversees service, parts, and repair departments within a dealershipLeads the entire service department, focusing on operations, customer satisfaction, and profitability
Industry UsageCommonly used in automotive dealerships and repair shopsPrimarily used in larger dealerships or automotive groups with broader responsibilities

The Fixed Operations Manager and Service Director roles share similar credentials and work environments, both focusing on automotive service operations. However, the Service Director typically has a broader scope, overseeing the entire service department's strategic and operational aspects, especially in larger dealerships. The Fixed Operations Manager often handles day-to-day management, making these roles distinct yet closely related in the automotive industry.

How does a Fixed Operations Manager typically collaborate with other departments within a dealership?

A Fixed Operations Manager works closely with the service, parts, and sometimes body shop departments to ensure smooth workflows and consistent customer satisfaction. They often coordinate with the sales department to align service promotions or resolve customer concerns that span multiple areas. Regular meetings and clear communication with department heads are common, facilitating unified goals and addressing operational challenges. This collaborative approach helps maximize efficiency, drive profitability, and support overall dealership success.

What is a Fixed Operations Manager?

A Fixed Operations Manager oversees the service, parts, and sometimes the body shop departments in an automotive dealership. Their primary responsibilities include managing daily operations, ensuring high customer satisfaction, increasing profitability, and maintaining efficient workflow in these departments. They work closely with service advisors, technicians, and parts staff to coordinate repairs, maintenance, and parts sales. Effective Fixed Operations Managers also focus on staff training, process improvement, and meeting performance targets for the dealership.

What are the key skills and qualifications needed to thrive as a Fixed Operations Manager, and why are they important?

To thrive as a Fixed Operations Manager, you need a solid background in automotive service operations, inventory management, and customer service, typically supported by experience in dealership environments and sometimes a degree in business or automotive management. Familiarity with dealership management systems (DMS), repair order software, and manufacturer certification programs is highly valuable. Leadership, problem-solving, and strong communication skills help motivate teams and ensure customer satisfaction. These skills are essential for optimizing service department efficiency, driving revenue growth, and maintaining high customer loyalty in a competitive market.
What are the most commonly searched types of Fixed Operations jobs in Tennessee? The most popular types of Fixed Operations jobs in Tennessee are:
What are popular job titles related to Fixed Operations Manager jobs in Tennessee? For Fixed Operations Manager jobs in Tennessee, the most frequently searched job titles are:
What job categories do people searching Fixed Operations Manager jobs in Tennessee look for? The top searched job categories for Fixed Operations Manager jobs in Tennessee are:
What cities in Tennessee are hiring for Fixed Operations Manager jobs? Cities in Tennessee with the most Fixed Operations Manager job openings:
Infographic showing various Fixed Operations Manager job openings in Tennessee as of June 2026, with employment types broken down into 94% Full Time, and 6% Contract. Highlights an 100% In-person job distribution, with an average salary of $57,594 per year, or $27.7 per hour.
Automotive Service Manager - Friendship CDJR of Johnson City

Automotive Service Manager - Friendship CDJR of Johnson City

Friendship Automotive

Johnson City, TN โ€ข On-site

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 6 days ago


Job description

JOIN A WINNING TEAM! At Friendship Automotive, our customers areย friendsย and our Team Members are family. Friendship is located in 4 states, 8ย citiesย and has 17 locations with lots of opportunity for growth. Voted Automotive News BEST DEALERSHIPS TO WORK FOR 14 years and counting! Come develop your career with an award-winning, customer focused automotive group.ย 

We're looking for a SERVICE MANAGER to join our team at FRIENDSHIP CDJR of JOHNSON CITY!

Our ideal candidates are reliable, self-motivated and enjoy working with people!

What You'll Do:

  • Hire, effectively train, and supervise all service department personnel
  • Enforce safety requirements
  • Work closely with the Fixed Operations Director
  • Create and exceed objectives for the department, to include an annual operating budget and marketing plan
  • Maintain high Customer Service Index rating by handling customer complaints immediately and appropriately
  • Match customer requirements and concerns to various service options
  • Ensure the customer remains informed and updated throughout the service process
  • Maintain customer follow up system to encourage repeat and referral business
  • Comply with the federal, state, and local regulations for the department
  • Continue education of new products, features, and accessories
  • Demonstrate positive attitude consistent with Friendship culture

What You'll Bring:

  • 3-years related automotive dealership experience
  • Flexibility in a fast-paced environment
  • A focus on providing excellent customer service
  • The desire to build and support a top performing team
  • Excellent communication and relationship building skills
  • An ability to work well in process-driven environments
  • Organized and detail oriented mindset

Compensation and Benefits:

  • Your compensation will be driven through an aggressive commission structure and will also offer guaranteed income.
  • Your benefits package will include medical, dental, vision, life, and disability insurances, paid time off, company holidays, 401(k), and various wellness and gym reimbursements.

Please note that only well qualified candidates will be contacted for further consideration.